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"I was not satisfied because online it said everyday cleaning room but on the paper they give you on the hotel with the keys it says everyday other day they told me after I came back from my sons soccer and my surprise no toilet paper all the trash at the door and no towels so I have to go ask at the front desk and that’s when they told me is every other day !"

"Not many exit escape routes in case of an emergency."

"Property was not as clean or well maintained as other comfort inn hotels. Breakfast was not as good as others either. Bed and sheets were excellent."

"My situation was complicated. I came in on a reservation pre-booked and paid with an Affirm digital credit card. The card was invalidated as an option by the other vendor on the reservation through Expedia , a bundled purchase of car and stay. The car rental company “enterprise “ in Provo Utah, Airport. The Enterprise vendor overcharged the line of credit allotted, and therefore caused an issue with method payment at Best Western. When I arrived, the card was declined. Shocked ! The staff was...

"Close to my class."

"wonderful"

"Nice and roomy room in downtown Provo. The hotel is nice and conveniently located to the historic area. The breakfast was well maintained and good!"

"Clean rooms, great helpful staff! Close to a lot of food places!"

"Staff was very friendly and very helpful, beautiful property"

"Stuff was the worse front desk peoples in the whole nation… The front desk person was asking me to rent a room from them. Was lying saying she was able to see my reservation but wasn’t paid yet. I showed the receipt from the booking app and also showed my credit card text message where proof that money was taken from my statement. So after 30 minutes I walked into the hotel so she had my hotel room cards ready. It was midnight. We Was on the rd traveling trying to get rest… and get on the go...

"Enjoyed the hot tub after a long day of driving"