โรงแรมและที่พักShanzu

"I have stayed at the Serena several times over the past 20 years. In fact, of the 80 countries I have visited the Serena in Mombasa is still my favorite place in the world. The staff, including front dest staff (namely, Althuman) and the wait staff are outstanding. Many are long-term staff who have obviously been well-trained in customer service. The Maisha Spa is always worth a visit. The property is beginning to show signs of aging so I hope there are plans to upgrade it, while not loosing its...

"Variety of restaurants and pool areas. Beautiful garden landscapes, direct access to the beach and overall attentive and friendly staff. Will certainly visit again👍"

"Even as a family of 5 we found our 3 bedroom sea view apartment to be extremely spacious and well-equipped, with en-suite shower rooms to the 2 twin bedrooms and both a dressing area and en-suite bathroom with separate shower to the master bedroom - there was also a full-sized kitchen, lounge, dining area, laundry room, separate WC and huge balcony with outside dining and seating areas. The room and hotel in general were well maintained by Kenyan standards and very clean - the only drawback was...

"The owner baited and switch pricing leading to higher bills .Unpleasant smell especially in the kitchen and bathrooms. Uncomfortable beds dust linens we felt unsafe ."

"La posizione è meravigliosa, proprio in fronte alla bellissima spiaggia di Shanzu. Area molto sicura con rinomato locale bar ristorante, ospitalità eccezionale"

"Absolutely the BEST Location !!!"

"Unprofessional and lack of communication "