2/10 แย่มาก
CHAU
14 มิ.ย. 2023
Horrible experience
This is not a hotel/hostel or a service apartment. The address was a local residential home. Try to call the property but no contact information neither from booking nor email. When arrived, the person in the property said they are not for rent and close the door. Contacted the local hotline as per the booking but the person who took the call said he could not access to the booking. Not helping anything and hung up the phone. Called back UK centre and they also could not locate the landlord or the owner. It took me to pay 30 minutes roaming call fee and the service centre still wanted me to wait and wait. Finally got full refund but totally ruined my trip. Hotels.com could not find another hotel for me and I have to find a last minute booking with higher price.
CHAU
เข้าพัก 4 คืน, มิถุนายน 2023