Dear Junhyuk，Thank you for your comments on your stay at Holiday Inn Shanghai Pudong. We are pleased to see that you are satisfied with the overall service and environment of the hotel, to create a clean and hygienic environment for guests to stay is the guideline of our service and the direction of action, your recognition is the affirmation of our services, we will continue to work hard for you and other guests to provide a more comfortable environment, thank you for your choice, and look forward to welcoming you again.Best regards,

感谢您入住上海浦东假日酒店，每位宾客的期望就是酒店用心的方向，我们会不断努力，给您更为优质的服务和体验，让旅途尽善尽美。期待您再次入住上海浦东假日酒店，祝您旅途愉快。

Dear Eng, Thank you for choosing to stay at the Holiday Inn Shanghai Pudong and for promptly informing us of your dissatisfaction with our services. Your comments are very important to us. We attach great importance to the feedback you mentioned, and we have sent the feedback to the relevant departments for improvement and enhancement. We will strengthen the control of smoking indoors, and we will also strengthen the training of our staff, so that when we encounter guests smoking, we will be the first to advise them and guide them to outdoor smoking spots. As the hotel building is a high-rise building, for the safety of the guests, all the windows of the guest rooms cannot be opened, and the 24-hour fresh air system in the hotel can exchange the air in the guest rooms as a whole. The air conditioning system of the hotel is a central control system, we will adjust the overall temperature of the hotel according to the outdoor temperature in time to a comfortable temperature for the guests. Your feedback helps us to improve and perfect ourselves. We sincerely hope that you will give us the opportunity to serve you again and invite you to witness the improvement of the hotel service.

Dear CHUN, Thank you very much for your patronage of Holiday Inn Shanghai Pudong. Glad to see that you are satisfied with our services. It is our hotel's goal to consistently provide superior service.We hope that what we provide here is not only a place to stop and rest, but also a "warm harbor" like home. Warmly welcome your visit again.

Dear Michael，Thank you for choosing Holiday Inn Shanghai Pudong for your stay, and I am glad to see that the thoughtful service of the front desk staff has left a deep impression on you. The heartfelt service of the hotel fully demonstrates the excellent quality of Holiday Inn, and the meticulous staffs show the true hospitality of Holiday Inn with their professional and patient services. Your satisfaction and full praise is the biggest affirmation of our service. Thank you again for your review, and we hope you will still choose our hotel for your next trip to Shanghai.

尊敬的客人Po-Hsiang您好， 非常感謝您入住上海浦東假日酒店。酒店以周到及貼心的服務廣受賓客青睞，也很榮幸得到您對我們服務的肯定。您反映的網絡問題我已經反饋至相關部門進行跟進。由於疫情期間酒店的運營時間進行了調整，給您帶來不變，敬請諒解。我們也將進一步調整運作時間，盡量滿足客人的需要。再次感謝您的反饋，這對提高我們的服務非常重要。期待再次與您相會在上海浦東假日酒店。

尊敬的SHUYI客人您好，感谢您入住上海浦东假日酒店，并抽出宝贵时间分享入住体验。正如您评论中提到的，酒店周边交通便捷，步行约400米便可到达地铁4号线和6号线浦电路站，步行约800便可到达四条轨道交通换乘枢纽世纪大道站。酒店距离陆家嘴核心区域车程约15分钟，非常适合商务客人出行。酒店周边的配套商业设施齐全，临近的世纪汇广场和百联世纪购物中心两处大型综合商场为您提供购物的便利。热忱欢迎您的再次光临。

非常感谢您入住上海浦东假日酒店。酒店以周到及贴心的服务广受宾客青睐，也很荣幸得到您对我们服务的肯定。我们衷心期待您的再度光临。

率直なご意見をお聞かせいただきありがとうございます。せっかくご利用いただいたにもかかわらず、ご期待に沿えず、大変申し訳ございませんでした。お客様からのご意見を真摯に受け止め、他のスタッフと共有し、サービスの改善に役立てさせていただきたいと思います。またの機会のご利用をお待ちしております。次回のご利用の際には、よりご満足いただけるご滞在を提供できるよう尽力してまいります。

Bedankt dat je de tijd hebt genomen om je waardevolle feedback met ons te delen. We zijn verheugd te weten dat je genoten hebt van je verblijf. We zullen blijven streven naar het leveren van kwaliteitsdiensten en ook het onderhoud van faciliteiten en apparatuur versterken, zodat onze gasten kunnen genieten van het beste dat ze verdienen. We hopen u in de nabije toekomst weer van dienst te kunnen zijn.

当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。

Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay. We will continue to strive in delivering quality services and strengthen the maintenance of facilities and equipment as well, allowing our guests' to indulge in the best they deserve. We hope to have an opportunity to serve you again in the near future.

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Thank you for taking the time to share your recent stay experience with us. We are sorry that we did not live up to your expectations.Your comments were brought to the attention of the concerned department. We hope you will give us another chance to choose our hotel to stay and to see the improvements we make.

Thank you for taking the time to share your valuable feedback with us. We will continue to strive in delivering quality services and strengthen the maintenance of facilities and equipment as well, allowing our guests' to indulge in the best they deserve. We hope to have an opportunity to serve you again in the near future.

感谢您对此次入住进行点评。我们将继续为您提供高效服务、洁净空间和舒适客房，让您享受更为优质的入住体验。我们期待着您的再次莅临！

親愛なるゲスト、私はこの滞在があなたに良い思い出を残さなかったことを知って非常に残念です。 お客様の期待に応えられなかったことをおWeび申し上げます。 あなたが言及したすべての質問は、関連部門とホテル管理者へのフィードバックであり、あなたが言及した問題をレビューし、それらを時間内に改善します。 改善、次回はより良いサービスを提供する機会があると思います。

当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。

Muito obrigado pela sua análise do nosso hotel. Tenho o prazer de ouvir que você gostou da sua estadia conosco. Esperamos que você nos visite novamente.

Thanks for choosing Holiday Inn Shanghai Pudong and share with us your staying experience. As you mentioned, the transportation around the hotel is very convenient. It takes just 5 minutes walk to Metro Line No. 4 and Line No.6 Pudian Road Station and just 10 minutes from Century Avenue Subway Stations with 4 Metro lines available. Guest can get easy access to either Pudong or Hongqiao International Airport as well as the attractions at Puxi Area. Your satisfaction is the greatest affirmation of our service. It is our pleasure to provide you an enjoyable stay. We look forward to welcoming you back in the near future.

当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。

Thank you very much for your patronage of Holiday Inn Shanghai Pudong, we are very delighted that you had enjoyed your stay wth us.Your positive comments will encourage us keep working hard and to make our guests happy. We greatly look forward to welcoming you back again very soon.

Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We hope to have an opportunity to serve you again in the near future.

Thank you so much for taking the time to write a review on our hotel. Glad to see that you are satisfied with the location of our hotel.It takes just 5 minutes walk to Metro Line No. 4 and Line No.6 Pudian Road Station. We are extremely delighted with your comment regard of our hotel and which makes us very proud of our team for their continuous efforts as well as commitment to deliver high standards of service to our guests. Thanks again for your comment and support to our hotel, and we looking forward to seeing you again once you are in Shanghai in the near future!

멋진 호텔에 대한 리뷰를 작성 해주셔서 감사합니다. 확실히 많은 손님이 호텔의 위치를 좋아합니다. 지하철 4 호선, 6 호선 도보 5 분 호텔에 대한 높은 인정을받은 것은 영광입니다. 다음 번 상하이 여행을 환영합니다.

Thank you for your stay with us at Holiday Inn Shanghai Pudong. We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests, just 5 minutes walk to Metro Line No. 4 and Line No.6 Pudian Road Stationand just 10 minutes from Century Avenue Subway Stations with lines 2, 4, 6 and 9. Commercial areas around the hotel Ideal for shopping, the hotel is around 8-minute walk from 96 Shopping Center and Century Link Mall and a 10-minute walk from Bailian Century Plaza shopping center. Thank you again for choosing Holiday Inn Shanghai Pudong for your stay and we are expecting your visit next time.

感谢您选择上海浦东假日酒店入住，并与我们分享您的入住体验。非常高兴看到您满意我们丰富的早餐品种以及贴心的早餐服务。酒店的中西式自助早餐深受住店客人的喜爱，酒店也特别准备了富有上海特色的早餐供客人选择，希望您喜欢。我们将继续努力，竭诚为您和酒店宾客提供更舒适的入住和更美味的餐饮服务。我们期待再次礼遇您的到来。

Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We hope to have an opportunity to serve you again in the near future.

Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay. We will continue to strive in delivering quality services and strengthen the maintenance of facilities and equipment as well, allowing our guests' to indulge in the best they deserve. We hope to have an opportunity to serve you again in the near future.

感谢您对上海浦东假日酒店的好评和喜爱！非常感谢您入住上海浦东假日酒店。我们真诚期望在您出行的每时每刻，都能享受假日酒店“每一餐、每一宿、每一步”的悉心照顾。衷心期待您的下次惠顾！

Thank you for taking the time to share your valuable feedback with us. We are pleased to know that you enjoyed your stay. At Holiday Inn hotel, we hope you get more than a warm bed, a clean room and a friendly smile. You get a comfortable hotel where you can sit back, relax, and be yourself. We look forward to welcoming you arrive to our hotel next time you visit Shanghai.

Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. We hope to have an opportunity to serve you again in the near future.

Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Shanghai Pudong. We would like to take this opportunity to apologize for any inconvenience room conditions may have caused you.Your comment about the band has been documented and will certainly be looked into. We are now working on the room light issue, We hope to have an opportunity to serve you again in the near future to see the improvement of our rooms.