Dear Guest: Thank you for taking the time to share with us your review of your recent stay at holiday Inn Shanghai Hongqiao West . Feedback like yours is invaluable to us in making us better. Thank you for your recognition and welcome you to visit us again in the near future. Thank you! ---GM

Dear guest, I'm sorry that I can't make you feel comfortable. We are very sorry to see that there are communication and language problems in our front desk, and we deeply apologize for that. After receiving your feedback, we have communicated with relevant departments immediately and taken effective improvement measures and training. Thank you again for your suggestion, we sincerely look forward to your next visit!

Dear guest, we are very glad that you have chosen Holiday Inn Shanghai Hongqiao West as your first choice for travel. Your satisfaction is our greatest affirmation, we will provide you with more perfect service and efforts. Looking forward to your coming again!

Dear guest, thank you for sharing your experience to us. The hotel attaches great importance to the guests' experience of staying in the hotel. If you want to go downtown, our hotel location is quite convenient. You can take Line 2 about half an hour away (there is shuttle bus to East Xujing subway station), it is very convenient. Thank you again for your support to Holiday Inn Shanghai Hongqiao West, sincerely looking forward to your arrival again.