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"Stayed with a friend after attending a concert. Booked a suite with a separate bedroom. Nice blinds on the window. The bed looked comfortable. I slept on the sleeper sofa in the living room space and it was the worst sleeper sofa mattress I’ve ever slept on. I could feel every coil. It was in rough shape and needs to be replaced. I told the staff when they asked how my stay was. I would stay there again but would not pay extra for the same type of room. Staff kept the coffee pots filled and...

"Great place to stay, very friendly staff and gave us the room where we asked for."

"It was a great place, everyone was so nice. Breakfast was good"

"Staff was great and the room was clean"

"Good"

"its a good place to stay for the price. staff is very friendly and they they have put a lot of time and effort into making this property great. it is an old building and there definitely needs to be some upgrades done. if you need a place on a budget its the perfect spot. my room was clean and the bed was comfortable. breakfast was limited but for the price and on a holiday weekend it is more than ok."

"Comfortable and clean"

"I stayed here with my sons after a long day at Valley Fair. I needed connecting rooms for the 2 rooms I reserved and my request was met immediately. The rooms were extremely clean and updated with very modern choices. The lobby is welcoming with snacks and drinks (for purchase) and Vogue magazines on the side tables for reading. I didn’t have the breakfast but the area was very clean as well. I would definitely stay here again after a trip to Valley Fair. This was a very nice hotel."

"We were supposed to be able to check in at 3:00 p.m., but when we arrived around 3:45, our room still wasn’t ready because it hadn’t been cleaned. After waiting, we were told it was ready, but the floor was still wet, so we had to be careful. The entire hotel smelled strongly of cigarette smoke. Our room key didn’t work, and we had to have it reprogrammed three different times. There was also no internet or working phone in the room. Although the room had a kitchenette, it didn’t include any...

"The air worked in the room on a hot day and there weren't bed bugs... the air in the rest of the building didn't work and the bed skirts and carpet were filthy... that is about all there is to say about that"

"when we arrived our room was actually awful. we made a call to the front desk to be moved to the upper level and we got more than we barganed for. the stay was very nice after that. Due to the condition of the first room I gave a lower rating. the staff was amazing and you can tell the hotel is upgrading. right now things are a bit outdated in areas but overall it was a nice stay"

"During our stay, the room was decent, the staff were friendly and the atmosphere was ok. I did not receive the room that I thought I had booked and was upgraded for an extra charge of $50.00 for a room with a "better bathtub". Apparently "Expedia " has the picture wrong on the site, and the room that I was expecting was " down for repairs " for another week. Had I known this, I would have stayed somewhere else that was nicer quality for the 400 I paid for 2 nights in a sub par hotel. The...

"Loved this place! Very nice and the front desk lady was awesome"

"Maybe my expectations were high, considering the high price of the rooms and the fact it’s a well-known hotel. We checked in, made it all the way up to our room and our key didn’t work. I walked down to the desk, they made me a new one, I went back to the room and again it didn’t work. I asked staff if they had a direct line to call if I had more issues and they told me I needed to call from the room (which I obviously couldn’t enter). After the 3rd time walking to the desk, they switched my...

"Everything was excellent but I only wish the water park was open earlier for the kids to go swimming before checkout or open later."

"Most of the staff was very friendly and helpful. Overall the hotel is clean but is older and the rooms smell musty."

"Room was next to the highway & the AC wld bang when it shut off. I didn't get a really good night sleep."

"Great staff and super clean hotel."

"This placed served our purposes for a one-night stay after a quick trip to Mpls. This place definitely isn't fancy, but it worked. Staff was friendly, helpful, and efficient. The beds were definitely not queen beds but doubles instead - glad it was just two of us. Comforters were lumpy and need to be switched out for new ones. TV was hit or miss - we finally found a channel that worked after searching for quite a while. Breakfast was the highlight with lots of options. The seating area...

"The AC and TV did not work. There was only 1 staff for the entire property and the hotel is dirty and increasingly run down. I would not recommend staying here"