Dear Waraporn,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Cindy,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Derek ButHotel ManagerALVA HOTEL BY ROYAL

Dear Ken,Thanks for your comments on your recent stay at ALVA HOTEL BY ROYAL. We are sorry with the disappointing experiences you had during your stay in Hong Kong. Please feel free to let me know if I can be of any assistance. Thank you again for choosing our hotel and we all look forward to the opportunity to redeem ourselves and provide you with a much more enjoyable experience.Best regardsDerek ButHotel ManagerALVA HOTEL BY ROYAL

Dear PO YUK JOUIE,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.Warm regardsDerek ButHotel Manager ALVA HOTEL BY ROYAL

Dear PO YUK JOUIE,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.Warm regardsDerek ButHotel Manager ALVA HOTEL BY ROYAL

Dear Cecilia,Thanks for your comments on your recent stay at ALVA HOTEL BY ROYAL. We are sorry with the disappointing experiences you had during your stay in Hong Kong. Please feel free to let me know if I can be of any assistance. Thank you again for choosing our hotel and we all look forward to the opportunity to redeem ourselves and provide you with a much more enjoyable experience.Best regardsDerek ButHotel ManagerALVA HOTEL BY ROYAL

Dear NATTHAMON,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Derek ButHotel ManagerALVA HOTEL BY ROYAL

Dear Becky,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Derek ButHotel ManagerALVA HOTEL BY ROYAL

Dear Yun Choi,Thank you for sharing your review. Kindly allow us to apologize for the inconvenience caused by the flaws of your accommodation experience. Our team has investigated the mentioned situation and has implemented solutions working with related departments. We look forward to having the honor of serving you again soon!Sincerely,Derek ButHotel ManagerALVA HOTEL BY ROYAL

Dear Pinchao,Thank you for posting a review of your stay at ALVA HOTEL BY ROYAL.Please accept my apologies on the smoke smell detected in your room that we had fallen short of your expectation. I have shared your feedback with the teams concerned for review for our improvement on the facilities.I do hope you will reconsider and stay with us again to give us the opportunity to deliver to you a much more pleasant experience.Yours sincerelyDerek ButHotel ManagerALVA HOTEL BY ROYAL

Dear Jay,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.Warm regardsDerek ButHotel Manager ALVA HOTEL BY ROYAL

Dear Tze,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Derek ButHotel ManagerALVA HOTEL BY ROYAL

Dear Sharaid,Thanks so much for your wonderful review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon.Warm regardsDerek ButHotel Manager ALVA HOTEL BY ROYAL

Dear Paolo,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Derek ButHotel ManagerALVA HOTEL BY ROYAL

Dear Michael,Thank you for taking the time to write a review of your stay with us.We are deeply concerned that in some areas we had fallen short of your expectation. I have taken this opportunity to share your comment with the team so that we can look into this, as we continuously endeavour to provide excellent service and facilities for our guests.Thank you once again for sharing your experience, and we look forward to welcoming you back for another enjoyable stay.Yours sincerelyDerek ButHotel ManagerALVA HOTEL BY ROYAL

Dear Lai Yi,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Derek ButHotel ManagerALVA HOTEL BY ROYAL

Dear Wai Kwan,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Derek ButHotel ManagerALVA HOTEL BY ROYAL

Dear Raz,Many thanks for sharing your amazing review on the platform.We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Derek ButHotel ManagerALVA HOTEL BY ROYAL

Dear Grace,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Derek ButHotel ManagerALVA HOTEL BY ROYAL

Dear Jay,Many thanks for sharing your amazing review on the platform.We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Wai Kwan,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Wingso,Many thanks for sharing your amazing review on the platform.We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Jessica,Thank you for sharing your review. Kindly allow us to apologize for the inconvenience caused by the flaws of your accommodation experience. Our team has investigated the mentioned situation and has implemented solutions working with related departments. We look forward to having the honor of serving you again soon!Sincerely,Derek ButHotel ManagerALVA HOTEL BY ROYAL

Dear Valuable Guest,Thanks for your comments on your recent stay at ALVA HOTEL BY ROYAL. Kindly allow us to apologize for the inconvenience caused by the suspension of the swimming pool. Thank you again for your valuable feedback and we hope to have the pleasure of welcoming you back again soon.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Leong,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Kwok Chu,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

亲爱的宾客，感谢你的宝贵分享，很遗憾我们的服务并未达至您的期望，我们十分重视您的意见，并将传达至相关部门并进行改善，期待您的再次莅临。叶家健上 营运总监帝逸酒店

Dear Emelda,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Wai Kang,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Ming Fai,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Ka Yan,Thank you for sharing your review. Kindly allow us to apologize for the inconvenience caused by the flaws of your accommodation experience. Our team has investigated the mentioned situation and has implemented solutions working with related departments. We look forward to having the honor of serving you again soon!Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Cornelia,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Valuable Guest,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Dale,Many thanks for sharing your amazing review on the platform.We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Lina,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Valuable Guest,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

尊敬的Kowu，感謝您對帝逸酒店的評價。對於閣下因於酒店的用餐體驗之瑕疵所引起的不便，我們感到抱歉。酒店團隊在調查後會與相關部門解決問題並加強監察，我們希望能夠再次接待閣下！祝好葉家健帝逸酒店營運總監

Dear Valuable Guest,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Valuable Guest,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear James,Thank you for sharing your review. Kindly allow us to apologize for the inconvenience caused by the flaws of your accommodation experience. Our team has investigated the mentioned situation and has implemented solutions working with related departments. We look forward to having the honor of serving you again soon!Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

尊敬的賓客，感謝您對帝逸酒店的喜愛與評價。我們十分重視您的評價，並承諾會繼續致力超越賓客期望並為我們每次的相遇製造驚喜。我們期待您的再次光臨，並期待為您締造另一個難忘的體驗！祝好葉家健帝逸酒店營運總監

Dear Kwok Chu,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Chi Yan,Many thanks for sharing your amazing review on the platform.We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Suk Yee,Thank you for your valuable comment. ALVA HOTEL BY ROYAL is strategically located in Shatin with high accessibility by rail and other public transportation. Besides, complimentary shuttle bus services will be provided for guests to connect the Shek Mun Station as well as New Town Plaza in Shatin. Hotel is situated along the picturesque Shing Mun River and brings new energy to the area with unique balance of modern living and holistic wellbeing. Welcome to visit hotel website for further information about shuttle bus schedule.Thank you once again for sharing your experience, and we are look forward to welcoming you back for another enjoyable stay.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Yee,Thank you for your rating and share on platform. We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Jay,Many thanks for sharing your amazing review on the platform.We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL

Dear Alice,Many thanks for sharing your amazing review on the platform.We do aim to deliver the very best of experiences to all of our guests, and I am delighted that you have enjoyed your experience.We look forward to the pleasure of welcoming you back in the near future.Sincerely,Sammy YipDirector of Operations ALVA HOTEL BY ROYAL