"Second time staying here and never lets us down. Nothing is too much trouble, everyone goes above and beyond. Such lovely people and a beaytuful place. "
" I didn't realise when I booked the hotel was on the motorway services. However we were able to use the service road to access in and out of the services without going on the M25. Room was clean everything you needed.
The lady on reception was so helpful told us where to find local places to eat and even gave me the fan from reception for my room as it was so hot.
It's not a luxury hotel but the service was fantastic and the room comfortable would definitely book again."
"Enjoyed our one night stay the location was perfect for an event at Brands Hatch.
We were very happy with the accommodation, dining options and the staff were polite and helpful."
"This guest house is our place of choice in Tunbridge Wells. It is family run, economically priced, and has always been convenient for us over many visits. They have also responded to special requests due to health issues. Thank you."
"First class staff throughout.
Especially helpful with specific difficulties
Best breakfast service in a long time and we take plenty of weekend holidays
"
"The staff at this hotel are helpful and polite. I had a minor issue with my room, I reported this to reception and they had somebody at my room in five minutes to resolve the issue.
Food was good and I especially enjoyed the breakfast with a wide selection of fruits, preserves and an excellent cooked breakfast choice.
I would definitely visit this hotel again, for me, the mark of excellent customer service is when something goes wrong and how the staff deal with that. Highly recommend "
