"All employees of the hotel provide very good service. Especially the person taking care of breakfast. Make today a beautiful day for us. We are very impressed."
"The nicest hotel we’ve stayed at in a long time. Absolutely beautiful, comfortable beds, spotless clean bathroom lovely continental breakfast exceptional stay. Beautiful area too. "
"We had an excellent stay at this hotel. The customer service was outstanding. We were pleasantly surprised with a complimentary dinner, and the breakfast offered a wide variety of delicious options.
The amenities were also impressive. We enjoyed the swimming pool and hot tub, and appreciated the thoughtful extras such as complimentary popcorn in the evenings, as well as 24-hour access to coffee, tea, and a Soda fountain machine.
The facilities were very well maintained, the washrooms were...
"The room was very clean and the staff was great. I received 3 different messages asking if there was anything else they could do and if we needed anything. Instead of just assigning me a room I was asked if the 3rd floor would be okay."
"Very clean and very friendly staff. Breakfast was great, and the room was just as advertised.... beds could be more comfy but not bad at all, I didn't wake up sore or anything. We were on the 2nd floor in the middle and never heard anything or anyone else our entire stay. We were visiting nearby Geneva College the next day so stayed here after a 6 hour drive, it was calm, clean, comfy, friendly and we had everything we needed with no complaints. Very small town area but cool places to eat and...
"Nothing much to complain about, except for the fact that our room was never cleaned in our 3-night stay. I reported it to the front desk, but was told because we had a "do not disturb" sign on the door, that the cleaning crew did not enter the room. I think that's unacceptable: Two women staying in an hotel should be able to put that sign on the door, but it was removed once we left the room. Cleaning service should not be only in the early morning. Everyone is on a different schedule. If...
