Does Palm Beach Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Palm Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palm Beach Hotel?

This hotel doesn't offer parking.

What time is check-in at Palm Beach Hotel?

Check-in start time: 2 PM; check-in end time: 12:30 PM. After-hours check-in is not available.

Does Palm Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 18 per person applies.

Where is Palm Beach Hotel located?

Located in Serrekunda, this beachfront hotel is connected to a shopping centre and within 3 mi (5 km) of Senegambia Craft Market, Kololi Beach and Senegambia Beach. Bijilo Beach and Bakau Beach are also within 3 miles (5 km).

Palm Beach Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Gail

2 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely quiet rooms nice onsite shopping private beach polite helpful staff comfy bed hot showers Could improve on food and drinks tonic water really tiny small size and just given in can no glass ice if improved on food and drink would be a really decent 4* hotel at the moment

Stayed 1 night in Feb 2023

10/10 Excellent

Modou

13 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful experience. I will definitely consider coming back in the future.

8/10 Good

Bintu

3 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Quite ok

Stayed 5 nights in Dec 2023

8/10 Good

M.B.

20 Feb 2023

Liked: Staff & service, room comfort

Overall it is a nice basic place with a beautiful

The hotel has nice basic rooms with good bathroom. A muscito net is not standard included, but can be provided by the reception. The bed is comfortable. Breakfast is sufficient. Dinner options in the hotel are very good: extensive menu and almost everything is well-prepared and good value for money. The beach place is nice, however, at the beach you will be approached by many locals who want to sell something or just want to talk a lot.

Stayed 11 nights in Feb 2023

4/10 Poor

Alexander

22 Nov 2023

Liked: Cleanliness

Disliked: Property conditions & facilities

The standard was quite low. No Refigerators in the rooms, no water was provided.the TV didn’t work and after 2 days one channel only. WiFi was dismal even in the lobby Was asked to pay for late checkout even though I got in at three am Breakfast did not have any Gambian food and omelettes were only with onions and nothing else

Stayed 4 nights in Nov 2023

2/10 Terrible

Rosemary

12 Apr 2024

Disliked: Staff & service, amenities, property conditions & facilities

The a condition of the room was not safe the keys was ot working properly the hotal was durty the breakfast you i could not eat it it was terrible. O fridge in roo. You had to pay if you wanted one.i paid to stay for one week i check out the next day. In to i ither hotel cheeper and a hole two bedroom property self contained i would not recommend this hotal the manger was rude. And no refund. Very bad experiences

Stayed 7 nights in Apr 2024

10/10 Excellent

Maria

15 Jan 2024

Liked: Cleanliness, staff & service

Super herzliche Mitarbeiter Tolle Massagen Nur gute Erfahrungen Das Hotel ist etwas in die Jahre gekommen , aber die Menschen dort und ihre nette Art lassen das vergessen

Stayed 12 nights in Jan 2024

8/10 Good

Paul

9 Mar 2020

Liked: Cleanliness, staff & service, room comfort

Need tea and coffee and kettle in room also small fridge . Would make it a lot more comfortable.

Stayed 28 nights in Feb 2020

8/10 Good

Ramlat

20 Feb 2020

Liked: Cleanliness

Had initial issues with front desk at check in but the manager was later involved and resolved my issue in a somewhat amicable way

Stayed 5 nights in Feb 2020

10/10 Excellent

Louise

18 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toppen upplevelse

Mycket bra upplevelse med toppen service och mycket god mat. Frukosten var dock lite lägre standard men helt ok. Bra läge och bra för alla åldrar. Sköna sängar. Vi var mycket nöjda på detta prisvärda hotell

Stayed 10 nights in Nov 2019

10/10 Excellent

Michele

16 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Hotel was lovely. Staff friendly and really helpful. Would happily use this hotel again

Stayed 7 nights in Mar 2019

4/10 Poor

Wil, Santpoort

9 Apr 2018

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Basic hotel bij het strand.

Het is een zeer verouderd complex wat op sommige plaatsen wordt opgeknapt maar provisorisch. Badkamer in mijn kamer bijvoorbeeld was netjes maar zeer slordig afgewerkt, met een gat in de muur naast de spiegel. Plafond was nog oud, zat onder het cement. Matrassen waren hard, slechte kussens. Voor airco moet extra betaald worden. Ik kreeg wel een gratis (stoffig uitziende) fan. Kastdeuren gingen niet dicht. Wel was ik erg verrast met de Nederlandstalige tv-zender. Personeel is o.k.

Stayed 7 nights in Mar 2018

8/10 Good

Lamin

28 Mar 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel on the beach. Real value for money

Nice, clean and unassuming hotel on the beach. Well appointed rooms. Very good entertainment, pool and food. Excellent and welcoming staff. Real value for money. Part of the access road could be better but will recommend hotel anytime.

Stayed 2 nights in Mar 2018

6/10 Okay

Manolo, Tenerife

4 Mar 2018

Liked: Staff & service

Disliked: Property conditions & facilities

Bonitas vistas

La habitacion con vistas a la playa muy bonita, el problema es que al estar en segundo piso muchas veces no había agua ni en el grifo ni en la ducha

Stayed 7 nights in Feb 2018

8/10 Good

Ruth

23 Feb 2018

Liked: Cleanliness, staff & service, room comfort

Location good for my needs

Good value for money and a great location for a bird watcher or those who like a quiet beach. Breakfasts were unexciting; staff friendly; some areas shabby but clean. I found the entertainment intrusive but others liked the activities and it was easy to get away. I preferred to eat just down the beach at the Konta Kinte

8/10 Good

Joshua

12 Feb 2018

Liked: Cleanliness, staff & service

Disliked: Room comfort

Nice hotel with some issues

Had a nice stay at Palm Beach despite ongoing issues with water going off all the time (room A76). Very annoying when you're trying to have a shower! We also found it very difficult to get a sun lounger around the pool so spent most of our time at the beach. Otherwise, as described. Staff very friendly and room was clean but basic. Due to the issues with the water, I would not stay at the hotel again.

Stayed 11 nights in Jan 2018

8/10 Good

Trine, Danmark

9 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Tæt på strand, central beliggenhed.

Manglede minibar, altså køleskab som beskrevet i værelsesfaciliteter. Hoteller mente ikke at det var deres problem og vi blev henvist til at klage til Expedia. Måske man skulle revidere dette.

Stayed 12 nights in Jan 2018

2/10 Terrible

Kenneth

5 Feb 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Tired hotel lacking facilities

This is a run down hotel in an indifferent location. While the staff were friendly and the restaurant/ breakfast was OK, the service provided by the hotel is short of acceptable. The room was grubby and in desperate need of a spring clean/ refurbishment. There was a single towel (a second reluctantly given) and a small tablet of soap, but absolutely nothing else in the room (no toiletries, phone, hair dryer, glasses, information, etc.). Also expect to pay extra for a fridge (about £25 per week and about £20 a week to use the hotel safe). The rooms have air conditioning, but the hotel will try to charge extra to have it connected (around £35 per week). Mosquito nets are available if you ask. The wifi in the pool and reception areas (none in the rooms) seems to work reasonably well. I was there for three nights only, but would not recommend a longer stay. Like a number of other reviewers, I too had trouble with the lock on my room (which was replaced). Fortunately, security does not seem to be an issue in the area.

Stayed 3 nights in Jan 2018

2/10 Terrible

Verified traveller

21 Nov 2017

Disliked: Staff & service, property conditions & facilities, room comfort

Heeft ruzies gehad met het personeel want de slot van deur was niet goed moet 2 uur en wachten voor.het gemaakt.woorden Bij het ontbijt was de jus d Orange gewoon geen jus d Orange chemicaliën

Stayed 2 nights in Nov 2017

6/10 Okay

Susan

5 Jan 2017

The hotel was okay for what we paid. Quite basic and a small pool for the size of the hotel.

2/10 Terrible

Hans

24 Dec 2016

Disliked: Staff & service, property conditions & facilities, room comfort

A nightmare.

I booked a room with airconditioning, minibar and daily housekeeping. But I got a room without airconditioning, without minibar and I didn't automatically get a clean towel daily. The first day there was no hot water, only a cold shower in this so-called three star hotel. There was not any mosquito protection in the room. The room was awfully hot, it was impossible to sleep. The doorlock was broken and difficult to unlock. The reception was totally uncapable, they couldn't care less, made up nonsense, denied all responsibility and refused to do anything. There is no shop anywhere near the hotel. Water must be bought in the hotel for 1,70 euro each bottle! The hotelshopkeeper clearly abuses his monopoly in a shameful way. The hotel is on the beach in the middle of nowhere in a tourist ghetto. Around the hotel it is full of parasite people that bother you all the time. You must take a taxi and haggle about prices any time you want to leave the hotel or need something.

8/10 Good

JENNEH

28 Nov 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was lovely but Breakfast needs to be improve and also the WiFi.

8/10 Good

Ruth

27 Nov 2016

Liked: Property conditions & facilities, room comfort

Good overnight stop

Stayed twice for a single night when I needed a stopover to/from the north. Clean, comfortable, well-positioned, friendly staff. Food was OK. However I found the evening entertainment (first night cultural show; second night karaoke) intrusive as I wanted something more peaceful. Easy access to the beach and beach bar, plus less hassle than you get elsewhere once on the beach, made this a good overnight stop. I might find it a bit restrictive for a long stay.

8/10 Good

Verified traveller

11 Mar 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but nice

Nice Hotel considering its 2 star status, close to the beach which is nice and they spray the rooms with bug spray which is good! Hotel is basic but nice, overall good value for money but don't expect luxury because you won't get it, you can't beat it for Value in Gambia though.

4/10 Poor

anthony, barnsley

21 Nov 2015

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

palm beach hotel......your joking

our original room did not have air con so it cost us £70 each to upgrade for the remaining 13 nights..the area around the pool was beautiful bt the water in the pool itself was below standard due to the fact the filters were NEVER turned on.the food bar and service around the pool was very good. the pool sun beds are a joke as is the breakfast inside the restaurant . its self service and the food is left uncovered with flies all over the place. having said all that you cant really grumble for £300 a week. its not a place I would go on my honeymoon but its spot on if you don't mind roughing it. lots and lots of the guests go back there time and time again.

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