4/10 แย่
Israel
20 ก.พ. 2026
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
I recently stayed 2/18/2026-2/19/2026 at your property after booking specifically because the hotel advertised a hot tub and pool. Upon arrival, I was surprised to learn that both the hot tub and pool were closed for painting. This information was not disclosed on the website at the time of booking.
When I was checking out, I noticed a printed sign being posted stating that the hot tub and pool were closed. Unfortunately, this was after my stay. Had I known in advance that these amenities were unavailable, I likely would have chosen a different hotel.
Additionally, my room was located directly above the automatic entrance doors. Throughout the night, every time the doors opened and closed, the noise significantly disturbed my sleep. In my opinion, that particular room location should be the last one assigned to guests due to the constant noise from the entrance.
I am disappointed, as the amenities and comfort were key reasons for choosing your hotel.
Israel
เข้าพัก 1 คืน, กุมภาพันธ์ 2026