โรงแรมและที่พักในซปันจัง

"Clean & Great Friendly Staffs"

"Das Personal des Hotels war mit Abstand eines der freundlichsten, das ich je erleben durfte. Wir wurden mit all unseren Fragen gut beraten, wurden immer gut bedient und behandelt und das Personal ging gern auf unsere Wünsche ein. Besonders hilfreich war das Personal während eines Krankheitsfalls. Die Rezeptionisten und das Sicherheitspersonal organisierten und halfen beim Transfer in ein nahegelegenes Krankenhaus. Eine rundum gute Erfahrung."

"客室は広く、バスタブもあり快適でした。 朝食の種類が豊富でとても豪華で驚きました。 ホテルの場所もとても便利な立地です。"

"Amazing "

"We have been traveling for 2 months all over Asia and the breakfast was the best anywhere. The location being right next to this mall was perfect. The staff friendly. It smelled very nice and beds were comfortable "

"This is the second time we have stayed at this hotel and if we come back to Surabaya again we will stay at this hotel again ."

"Very nice hotel and pleasant to stay. The room is clean and feel luxurious. Staff are friendly and breakfast is delicious"

"客室も綺麗で、スタッフの対応も非常に良かったです。"

"I cannot speak highly enough about hotel staff, friendly, welcoming, helpful. From the front desk, concierge, housekeeping, staff in the Chamas and 2nd floor restaurants, bar area were excellent. Food including room service was of a high quality. Very happy with my 4 night stay and highly recommend."

"Our room was very clean, the staff was helpful and let us check in a few hours early for free, and the food at the restaurant was great! The location is nice - you can walk to the Tunjungan mall in less than 5 minutes, and walk to Alun Alun in about 10. "

"Very nice hotel , Good Location and Reasonable price"

"5 stars hotel with professional services. The location is next to shopping mall."

"the staff is very nice. When I was going to the toilet, the toilet was dirty. I immediately asked for help from trainees Faizal and Melinda. They helped me immediately. I really appreciated that. Thank you."

"I would like to recognize the outstanding service provided by the hotel staff. There are truly made my stay special and memorable. The entire hotel staff from the floor, front desk, restaurant and housekeeping team. They were friendly and always put on their smile and greeting you. They are efficient, professional, respectful, courtuous"

"The staff was extremely accommodating and made my stay a pleasure. Indi in customer relations went above and beyond to make sure I had an enjoyable stay. "

"I had a very nice stay. Hotel and food was exceptional. Shuttle to the airport was very convenient. I will be staying there again when i visit Surabaya. "

"my third time, looking forward to next time"

"ok"

"The check-in and check-out process was fast and efficient. The staff were friendly, the rooms were spacious and clean, and the hotel is conveniently located near Galaxy Mall."

"Hotel is gorgeous , clean and and full hospitality from the staffs, includes security Nice breakbeat menu variation for the buffet. Since this is business hotel, don't expect they have sport facility such as swimming pool or event gym😱"