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JW Marriott Surabaya

5.0 star property
Luxury hotel with 4 restaurants and health club

Choose dates to view prices

Photo gallery for JW Marriott Surabaya

Garden view
Buffet
Executive Suite, 2 Bedrooms, Non Smoking (Chairman) | City view
Presidential Suite, 2 Bedrooms, Non Smoking | 1 bedroom, premium bedding, down duvets, pillow-top beds
Daily full breakfast (IDR 328000 per person)
JW Marriott Surabaya, in the city's heart, offers a luxurious retreat with a daily manager's reception and on-site art gallery. Guests can relax in the sauna or steam room, enjoy international dishes at four restaurants, and spend time at the outdoor or children's pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Gym
The current price is ฿2,928
฿3,543 total
includes taxes & fees
19 Sept - 20 Sept

Room options

Check availability for these dates

Tonight

Sept 8 - Sept 9
Check availability for tonight Sept 8 - Sept 9

Tomorrow

Sept 9 - Sept 10
Check availability for tomorrow Sept 9 - Sept 10
Available filters for rooms
Showing 14 of 14 rooms

View all photos for Executive Suite, 1 Bedroom (Residential)

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom (Residential)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dishwasher
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Room, 2 Double Beds, Non Smoking (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 3 Bedrooms, Non Smoking (Residential)

48-inch LCD TV with cable channels, TV

Executive Suite, 3 Bedrooms, Non Smoking (Residential)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dishwasher
  • 206 sq m
  • 3 bedrooms
  • City view
  • Sleeps 9
  • 3 Double Beds

View all photos for Executive Suite, 2 Bedrooms, Non Smoking (Residential)

48-inch LCD TV with cable channels, TV

Executive Suite, 2 Bedrooms, Non Smoking (Residential)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Dishwasher
  • 127 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Non Smoking (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (Executive)

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Non Smoking (Executive)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Separate bedroom
Pillow-top bed
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Double Beds, Non Smoking (View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living room | 48-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 86 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Executive Room, 1 King Bed, Non Smoking (View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Down duvet
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | Living room | 48-inch LCD TV with cable channels, TV

Presidential Suite, 2 Bedrooms, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 390 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
Blackout curtains
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms, Non Smoking (Chairman)

Executive Suite, 2 Bedrooms, Non Smoking (Chairman) | Living room | 48-inch LCD TV with cable channels, TV

Executive Suite, 2 Bedrooms, Non Smoking (Chairman)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 341 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds
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About the area

Located in Surabaya Center, a neighbourhood in Surabaya, JW Marriott Surabaya is near the airport and near a metro station. Travellers who have shopping on the agenda can visit Tunjungan Plaza and Surabaya Plaza Shopping Mall. Grand City Surabaya is another place to visit that comes recommended.
Visit our Surabaya travel guideOpens in a new window
Map
Jalan Embong Malang 85-89, Surabaya, East Java, 60261

What's nearby

  • Tunjungan Plaza - 4 min walk - 0.4 km
  • BG Junction - 6 min walk - 0.5 km
  • Surabaya Plaza Shopping Mall - 2 min drive - 1.7 km
  • Grand City Surabaya - 3 min drive - 2.0 km
  • Surabaya Zoo - 5 min drive - 5.7 km

Getting around

  • Surabaya Kota Station - 5 min drive
  • Surabaya Pasar Turi Station - 6 min drive
  • Surabaya (SUB-Juanda) - 42 min drive

Restaurants

  • ‪Amaris Xpress - ‬3 min walk
  • ‪Tahu Campur Cak Kahar - ‬4 min walk
  • ‪Lontong Balap Pak Gendut - ‬4 min walk
  • ‪Depot Lenny - ‬5 min walk
  • ‪Pangsit Mie Ujung Pandang - ‬5 min walk

About this property

JW Marriott Surabaya

Luxury family-friendly hotel near Tunjungan Plaza
Located close to Surabaya Plaza Shopping Mall and Grand City Surabaya, JW Marriott Surabaya provides a free daily manager's reception, a terrace and an art gallery on-site. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a shopping centre on-site and a coffee shop/cafe.
Other perks include:
  • An outdoor pool and a children's pool, along with pool umbrellas
  • Free self-parking, plus valet parking (surcharge)
  • Full breakfast (surcharge), a free shopping centre shuttle and express check-out
  • Express check-in, a banquet hall and 14 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 407 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling and LED light bulbs
  • Rainfall showers, designer toiletries and separate baths/showers
  • 48-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Free shopping centre shuttle
  • Free self parking on site
  • Valet parking on site (IDR 100,000 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: IDR 328,000 for adults and IDR 164,000 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Imari Japanese Restaurant
  • Pavilion Restaurant
  • SBCO
  • Tang Palace Restaurant
  • Uppercut Steakhouse

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (132,482 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Executive Lounge]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Children age 5 and younger are not permitted to access the Executive Lounge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 605000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately IDR 328000 for adults and from IDR 164000 for children
  • Airport shuttle fee: IDR 600000 per person
  • Valet parking fee: IDR 100000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 605000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jw Marriott Hotel Surabaya
JW Marriott Surabaya Hotel
Jw Surabaya
Marriott Surabaya
Surabaya Jw Marriott
Surabaya Marriott
JW Marriott Hotel Surabaya Java
JW Marriott Surabaya
JW Marriott Surabaya Hotel
JW Marriott Surabaya Surabaya
JW Marriott Surabaya Hotel Surabaya

Frequently asked questions

Does JW Marriott Surabaya have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at JW Marriott Surabaya?

As of 8 Sep 2025, prices found for a 1-night stay for 2 adults at JW Marriott Surabaya on 19 Sep 2025 start from ฿2,928.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Surabaya?

Self-parking is free at this property.

What time is check-in at JW Marriott Surabaya?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at JW Marriott Surabaya?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does JW Marriott Surabaya provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of IDR 600000 per person applies.

Where is JW Marriott Surabaya located?

This family-friendly Surabaya hotel is located near the airport, within 2 mi (3 km) of Tunjungan Plaza, Grand City Surabaya and Surabaya Plaza Shopping Mall. Surabaya Pasar Turi Station is 20 minutes by foot.

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