4/10 แย่
Meena, LONDON
เดินทางกับครอบครัว
17 มิ.ย. 2024
ชื่นชอบ: ความสะอาด
It surely is not a five star hotel. As the standard of service is very poor. Whenever I ask for water they had to give me an attitude, and once a manager actually came to check if I actually needed the water. The shower is so bad that it takes long for a shower as the pressure is really low.The beds are so horrible that it gave me a back pain. When I complained I was told he can either take me to hospital or spa treatment while I was discussing about it I was trying to tell the manager that yea that's what my daughter suggested and was pointing towards My daughter and he quickly interrupted and said no only one person spa as he assumed I wanted them to give my daughter as well free Spa. While checking out they tried to charge me full price on certain orders which were agreed to give a discount. Ridiculous I wouldn't go back there. And one thing is for sure it's definitely not a 5* resort.
Meena
เข้าพัก 3 คืน, มิถุนายน 2024