I was very disappointed in the property when we arrived. I feel like at one point I’m sure the property and our room did look like the pictures, but upon arrival our room was rough and run down. Our room was dirty, dingy, and run down. The mosquitos were terrible as well and made the room uninhabitable. There were more in our room than outside. We ended our stay at Alan Bidadari and checked out sooner than we planned to.
I was scheduled to land and arrive after hours when checkin desk would be closed. I tried for 5 days to reach out to make arrangements however the hotel would not respond, either to me or the Expedia reps whom i was dealing with. I was only able to make reservations elsewhere through the help of the relocation team at Expedia. If not for them i would have been stranded in a country half way around the world...
The stay was ok. However the cleanliness can be better.
Cups for our juices was left over night, the floor in the bedroom was not cleaned properly that when you walk barefoot in the bedroom you will have a black sole...unfortunately the price did not fulfill its expectations! The staff however were very friendly.
Beautiful, spacious and cozy. Staff are helpful and friendly. Location is good. Everything is almost perfect except our room has water clogging issue every time we shower...
2 nuits dans une belle chambre mais la nuit vous avait droit aux moustiques, aux bruits des scooters et voitures, du chant des coqs et des aboiements des chiens
Bref, pas trop reposant
Le quartier est limite insalubre
Le gros point positif est le personnel
We Enjoyed our stay and will be back. The accommodation was wonderful, it was spacious in a modern Balinese style. The private pool was clean, private in a calming Balinese landscaping. The king size bed could fit 2 adults and a young child easily. The complimentary breakfast was delicious too!
ELIZABETH
เข้าพัก 2 คืน, เมษายน 2018
6/10 พอใช้
ผู้เข้าพักจริง
5 มี.ค. 2018
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Not too bad but just a bit too far out
Quite enjoyed our stay but would of preferred to be closer to town.
Place was quite clean. Breakfasts were also quite nice. Staff were extremely helpful. Very noisy at night and our villa was next door to a 3 level apartment block so felt like there was no privacy for swimming.
Problème avec la baignoire où l’eau ne s’évacuait pas bien mais chambre magnifique et personnel toujours disponible
jennyfer
เข้าพัก 7 คืน, ตุลาคม 2017
4/10 แย่
ผู้เข้าพักจริง
20 ก.ย. 2017
I would not go there again
My friend booked 4-5 weeks in advance got conformation and as she is in aorport flying over ,she gets mail it is double booking so we are cancelling your booking..not very nice practice.. she end up in our room .pool is small..the sun is only available around the pool until 2 pm . I wanted sun bath was only limited hours. Staff was good. Room service was good. But again i was very disappointed
We had booked the last 8 nights of our 16 night stay in Bali. When we arrived at the Alam, we were incredibly impressed with the villa and greeting. Although we thoroughly enjoyed our stay, one must be aware of the noise levels coming from the street as it is filled with perpetual vehicle noise. Due to the locale, this cannot be avoided. It was the only major downfall for those like us that were looking for our zen as it could have been due to the wonderful surrounding of our villa. Apparently the inner row of villas is more quiet. The daily breakfast service was great. Daily cleaning wasn't consistent. We had been treated twice to what should be a daily cleaning event with regards to the maid service, the rest of the time, they did what they had to. Now that wasn't a bad thing but those two days that they made the room look and smell wonderful were now expected daily and I believe it should be daily when asked for. Unbeknownst to us, we had the pleasure of speaking with the new property manager. She advised us that she was there to return the Alam to the resort it once was. It truly doesn't have far to go and she recognized the areas in need of improvement. Would I stay at the Alam again? Yes, but if i wanted zen, i would ask that I be placed on the inner row of villas for such a long stay.
Sandra
6/10 พอใช้
Mohamed
7 มี.ค. 2017
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Relaxing
Experience was good the villa was amazing except that the sheets and pillows had blood spots and was not cleaned or changed by room service. Front desk was very kind and helpfull. Stuff are so kind.
Villas well presented, nice and private. Staff friendly and helpful. Only short walk into Seminyak for great restaurants otherwise taxis always available pretty much at your doorstep. Breakfast choices limited but what we had did not disappoint. Would definitely stay here again.
Nat & Pete
4/10 แย่
Ray and Angela , perth Australia
21 พ.ย. 2016
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Villa ok but in a bad location
Was really impressed when arrived at villa room and outdoor area beautiful until we opened patio doors and was deafened by the sound of drills and jack hammers and flying dust from building site next door. With all fairness., staff very apologetic and moved us a few villas away. Noise tolerable with music.