We had a lovely stay and the staff were all very friendly and very helpful. The food in the restaurant was delicious. A lovely spacious room, although could do with a little redecoration.
The staff are very accommodating and helpful. The chef is extraordinary, producing beautiful food. The dining options are very reasonably priced and very tasty. A great place to prepare for a flight home.
Used as a 1 night prep spot before our 4am departure, was perfect for this. Staff were all helpful, free airport shuttle was on time, room service was available, room was comfy and had all the things we needed to repack and prep.
I phoned the hotel the day before I flew to Colombo with my flight details there was a very efficient smiling man with a very clear sign waiting to meet me at the airport. A car was waiting for us and check in was quick and my luggage was carried to my room. I have a large non smoking room with a noisy air con it's perfect for a 1: night stay.
Staff were very friendly, prompt and efficient considering there were other guests who had arrived just before us. They upgraded my room which was a surprise for us, room was large, and clean. We ask the reception staff that we wanted a drop off at the airport, the car and driver were available at requested time, car was clean and luxurious. Hotel has exceeded my expectations. I would definitely stay there again.
เข้าพัก 1 คืน, กุมภาพันธ์ 2025
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Elizabeth
3 ธ.ค. 2025
The hotel was closed due to flooding. We weren't notified and then had to book another hotel. We have tried to get a refund but have been told it won't be possible, even when we didn't stay as it was closed!
All that you could want really with nice pool in garden. Quiet and peaceful. Complimentary shuttle to airport during the night.
One issue is that there was an odour of tobacco in the corridor and my non smoking room
Air conditioner adjuster not working well
There was no free shuttle service from hotel to airport and was charging too much for hotel vehicle service. We did not use free shuttle service from airport to hotel.
We booked 3 rooms with 3 occupants each. However when checked in at 0100 after a long flight it was disappointing to find only one double bed in room. They obliged our request to set up a another bed each but it was very inconvenient to wait for this to happen at this very late time.
Also we paid for a poor breakfast. Poorly run hotel.
Filthy, we had to move our people from this hotel after only 5 minutes in the room (after they had moved rooms already).
Full refund requested.
Mold on the bed sheets, in the room, bed bugs etc.