6/10 พอใช้
PAULINE
เดินทางเป็นกลุ่ม
6 ธ.ค. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The house is beautifully decorated and well-maintained. However, I experienced some challenges with communication. Unfortunately, prior to the arrival date I did not receive a response to my phone call or message from the host or property management. Additionally, the instructions provided for accessing the house did not align with the actual lock, causing some confusion and delayed my check-in. On the check-in day, Expedia was kind enough to step in and assist, placing me on hold while they sought a response from the host. Although I requested an early check-in by two hours, the response was delayed, which affected my ability to access the property on time. I believe the experience could be greatly improved with more timely and responsive communication. I would consider recommending this property if communication were more efficient.
PAULINE
เข้าพัก 1 คืน, พฤศจิกายน 2025