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"Really nice place to stay"

"The grounds are stunning with so much potential but it feels very much a work in progress. We used paddle boards on the lake, which was fab but an additional charge on top of a very expensive room. The sauna wasn’t quite up to heat, we stoked the wood burning hot tub for a dip, tried the lake to cool off and the cold plunge was unfortunately empty. The room was nice and clean. I booked the junior suite but ended up getting a suite. It didn’t feel any more special than a deluxe room elsewhere...

"Very laid back feel and lovely set up"

"What a beautiful location! Lovely hotel in a perfect spot. The staff were all so freindly and helpful, especially the extremely polite dark haired gentleman at the bar when we arrived. He took the trouble to show me to the room and explained everything. The breakfast was also very good, great choice and lovely to sit with a view of the Abbey. Would love to stay here again and would highly recommend."

"The hotel is well situated in the high street. There is parking (albeit limited). Staff on arrival was pleasant but I didn’t see anyone after that. Old building so floors ( including stairs) were uneven and there was no lift. Not a problem for me but I would imagine not everyone could get upstairs. I was in room 19, top of building. No air con but there was a fan in the room. I was on my own but the room was a bit of a tight fit if a couple were in there. Bed linen and towels very clean....

"Let down by the lunch food poor choice of food Old fashioned salad garnishes Bedroom smelt damp scruffy garden from our window Room 19 For a manor spa 3star it should be more on point than it was Ripped Lino flooring in the hall Terribly shoddy sauna room Pool was fab "

"Die Unterkunft sieht von außen fürchterlich aus. Von innen auf den ersten Blick ok und beim zweiten Mal hinschauen, schlägt man die Hände übern Kopf zusammen. Sauberkeit im Zimmer was gut, aber im Badezimmer hätten so einige Sachen mal gesäubert werden können, die wahrscheinlich schon ewig keinen Putzlappen mehr gesehen haben. Ein wunderschöner Garten, wo wir gerne ein Bier getrunken hätten war nicht nutzbar. Alles vermorscht die Sitzmöbel, sehr ungepflegt alles. Man könnte die ganzen Anlage mal...

"Got asked for more money and had to leave yesterday when checkout wasn’t supposed to be until Tuesday at 11."

"Great place to stay I stayed in Room 4 lovely view of the beach"

"Good location with easy parking, Staff were very friendly and helpful. Though cooked breakfast was good, would have appreciated some fruit salad with breakfast rather than a fruit bowl. Beds were comfy and we had a river view (when it was there!)."

"Lovely room amazing shower very nice pub Great location"

"Loved this accomodation. Everything is spotless! Gorgeous location and the twinkling fairy lights and campfires created such a gorgeous atmosphere at nighttime. Wish I didn’t have to rush off early, but will be back! Thank you to Billy and the team. Highly recommend."

"Lovely inviting and short walk into Rye"

"Lovely Hotel at the top of Rye close to the church and the castle. Staff were friendly and helpful the breakfast was excellent with a large choice of items from continental and cooked food avaliiable plus hot drinks or juices.Our room was clean and comfortable perfect for our long weekend stay. I would highly recommend this Hotel."

"The room was clean but patio door lock was broken. There were a couple of stains on the carpet. The water pressure in the shower was dreadful!"

"Excellent shower. Good breakfast poached eggs very fresh."

"There were some lovely touches about the general accommodation such as pretty chandeliers, nice artwork and grand mirrors. We were in room 6 which was advertised as lacking natural light, this was fine, but the decor was so dark and such a dull lightbulb, it made the room feel so dingy. There was no plug point near the mirror, so doing hair was difficult. On the plus side the bed was very comfortable and there was a lovely big fan in the room to help combat the heat. Also the bathroom was...

"We had the most amazing stay at The Mermaid Inn. The staff were very helpful, professional and friendly, the restaurant food for breakfast and dinner was great nad overall, it was a very memorable stay."

"The staff made the place, couldn’t do enough for us! Restaurant was 10/10. Rooms were so lovely, but didn’t have aircon. Having a toddler highlighted the bathroom floor and around the toilet needed a deep clean. Amazing stay though, will be back!"