Great stay.I liked that there was 3 queen size beds in my room.
Zoila
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Manager วันที่ 5 เม.ย. 2024
Hello Zoila,We are thrilled to hear that you enjoyed your stay with us and found the room with three queen size beds convenient. Our team strives to provide comfortable accommodations to all our guests. We appreciate your positive feedback and hope to welcome you back in the future.
8/10 ดี
ผู้เข้าพักจริง
30 มี.ค. 2024
ผู้เข้าพักจริง
เข้าพัก 7 คืน, มีนาคม 2024
การตอบกลับจาก Manager วันที่ 2 เม.ย. 2024
Hello Dana, We appreciate you choosing our hotel for your stay! Should you have any additional feedback to share, please don't hesitate to contact us. We hope to welcome you back soon for another enjoyable experience!
Hello Erika, We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us with any specific feedback so we can address your concerns and hopefully improve your experience in the future.
Hello Yousef,We are pleased to hear you enjoyed the peaceful surroundings during your stay. Your comfort and satisfaction are our top priorities. If you have any further feedback or suggestions, please feel free to contact us.
Toilet wouldn’t flush, when we left and came back was flooded and all over the floor, the room we got next smelled like cleaner and the heater smelled like mold. Back breaking beds, absolutely horrific experience.
Emma
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Manager วันที่ 21 ก.พ. 2024
Hello Emma, We're sorry to hear about the issues you encountered during your stay. We appreciate you bringing this to our attention for future improvements. Your feedback is valuable to us, and we will address these concerns with our team to ensure a better experience for our guests in the future.
6/10 พอใช้
Amanda
เดินทางเป็นกลุ่ม
9 ก.พ. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Good place for the price. Walls thin so be kind to neighbors with talk and tv after 10pm. No bells and whistles. Just want you need to sleep and spend time out in Monterey.
Amanda
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Manager วันที่ 10 ก.พ. 2024
Hello Amanda,Thank you for taking the time to share your feedback. We appreciate your kind words about our affordable rates and convenient location. We apologize if you experienced any inconvenience due to thin walls. We kindly request guests to consider the comfort of others during quiet hours. We hope you enjoyed your time exploring Monterey.
8/10 ดี
Cynthia
22 ต.ค. 2023
Cynthia
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 12 พ.ย. 2023
Hello Cynthia,Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are glad to hear that overall, you had a positive experience. If there's anything specific you would like us to address, please don't hesitate to reach out. We value your opinion and hope to welcome you back in the future for an even better stay.
8/10 ดี
Trinity
8 ต.ค. 2023
Trinity
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Manager วันที่ 14 ต.ค. 2023
Hello Trinity,Thank you for your rating! Could you please provide more details about your experience so we can assist you better?
10/10 ดีเลิศ
Ian
3 ต.ค. 2023
Ian
เข้าพัก 4 คืน, กันยายน 2023
การตอบกลับจาก Manager วันที่ 24 ต.ค. 2023
Hello Ian,Thank you for your glowing review! We strive to provide the best possible experience for our guests and we are delighted to hear that we succeeded. We hope to welcome you back soon!
8/10 ดี
David
3 ต.ค. 2023
David
เข้าพัก 2 คืน, กันยายน 2023
การตอบกลับจาก Manager วันที่ 7 ต.ค. 2023
Hello David,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
Für eine Nacht ausreichend. Die Betten sind bequem, die Einrichtung ist auch recht neu. Leider ist es sehr laut. Als die Müllabfuhr am frühen morgen kam, hatte man das Gefühl sie sind mit im Raum. Außerdem roch es sehr extrem nach Chlor, schön weil man wusste es wurde sauber gemacht, aber trotzdem unangenehm.
Das Auto steht aber sicher auf dem Parkplatz.
Marina
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Manager วันที่ 1 ต.ค. 2023
Hello Marina,Thank you for taking the time to share your comments regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
The walls are so thin you can heard people snoring from both sides of the room. no breakfast.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Manager วันที่ 17 ก.ย. 2023
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our breakfast and also our room. Please do consider us again on your next visit to the area.
Everything was great except there was a small exposed electrical square box with wires under the tv. We had to be extra careful not to let our 20 month old go near it. The pillows were weird half pillows so that was disappointing. If they’re going to be half at least give us more to equal 2 whole pillows instead of the size of 1.5 real pillows. The bed was mediocre. Other than that the room was very clean and beautiful. The ceiling had exposed wood beams which was beautiful.
Kylie
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Manager วันที่ 9 ก.ย. 2023
Hello Kylie,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.
Didn’t like it they tried to rip me off by keeping my deposit said I pooped in there bed That’s totally absurd and so not right I have bed sores that might have got something on a sheet but certainly NOT POOP What the heck do you think I am NOT HAPPY AT ALL ABOUT THESE Actuation's TOTALLY FALSE All I did is what your supposed to do in a bed is Sleep and I showered before I went to bed when we got there as a matter of fact I’ll get my Money back I’ll guaranty that I’ve got someone that has my back won’t ever be going back there again 😡😠👎👎
Raymond
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Manager วันที่ 2 ก.ย. 2023
Hello Raymond,Thank you for taking the time to share. We appreciate your feedback regarding our bed. Your voice is very valuable to us and we hope you will return on your next travels.
Hello Megan,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our price as well as our room. Please do consider us again on your next visit to the area.
Hello Jakob,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.
10/10 ดีเลิศ
satinder
13 ส.ค. 2023
satinder
เข้าพัก 2 คืน, สิงหาคม 2023
การตอบกลับจาก Manager วันที่ 26 ส.ค. 2023
Hello satinder,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.
It was ok not 100 percent clean but I would stay here again.
It’s better than some places I had stood at .
Sofia
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Manager วันที่ 26 ส.ค. 2023
Hello Sofia,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
Nice property, clean rooms, quiet and safe but the staff lacks customer service skills.
Wendy
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Manager วันที่ 8 ส.ค. 2023
Hello Wendy,On behalf of our entire staff, we thank you for your business and for your comments regarding our staff and your insights regarding our service. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
8/10 ดี
Itzel
6 ส.ค. 2023
Itzel
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Manager วันที่ 27 ส.ค. 2023
Hello Itzel,Thank you for sharing this rating, and we welcome you to visit us again anytime.
4/10 แย่
kevin
เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
31 ก.ค. 2023
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Bring your own blinds and earmuffs. The owners were sitting outside our room talking until 2am. They don’t even bother turning off the lights outside if you aren’t going to turn off the lights the least you can do is provide better blinds. SPEND THE EXTRA 50$ AND GO SOMEWHERE BETTER
kevin
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 3 ส.ค. 2023
Hello kevin, Thank you for taking the time to rate our hotel. I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I regret to learn that you encountered a disturbance during your stay. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a peaceful night's sleep, so we regret that this was not resolved for you right away. I want to assure you that your comments are being taken seriously, passed on to our staff, and addressed in order to improve the guest experience. Thank you again for taking the time to share your email; I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.
6/10 พอใช้
jose
24 ก.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
jose
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 27 ก.ค. 2023
Hello jose, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
Very comfortable ,clean and quiet place. Lots of shopping and restaurant options around. Thank you !!
man
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 23 ก.ค. 2023
Hello man,Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.
6/10 พอใช้
Ryan
11 ก.ค. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Only one towel for two people. No conditioner. Small TV. Bad parking. Pay the extra $50 and stay on cannery row
Ryan
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 11 ก.ค. 2023
Hello Ryan,We appreciate that you've taken the time to share with us regarding our parking and comments about our tv. Guest comments such as yours help us to continuously improve. Thank you for your business.
10/10 ดีเลิศ
Araceli
7 ก.ค. 2023
Araceli
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 28 ก.ค. 2023
Hello Araceli,Thank you so much for the incredible rating. We look forward to your next visit.
4/10 แย่
laura
6 ก.ค. 2023
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
People at the front desk very rude, not a good service
laura
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 7 ก.ค. 2023
Hello laura,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
Hello Tyreke,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
8/10 ดี
ผู้เข้าพักจริง
เดินทางกับครอบครัว
4 ก.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Clean and pleasant but pricy for a regular motel
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Manager วันที่ 7 ก.ค. 2023
Dear Guest,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
Hello Javier,Thank you for your review and comments regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
Terrible customer service, there was bed bugs, and overall the room was dusty and looked hardly cleaned.
Ivan
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Manager วันที่ 5 ก.ค. 2023
Hello Ivan,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
2/10 แย่มาก
Rosalinda
เดินทางกับครอบครัว, เดินทางกับคู่รัก
2 ก.ค. 2023
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
I clearly asked for no maid service. Left and guess what they provided a service I did not want and the worse part they clean with a product loaded with perfume. It triggered a margrine. My stay at this hotel was horrible..I was not only client who complained today. I will also never select this hotel or use Expedia or Trip Advisor, since they are owned by the same.
Rosalinda
เข้าพัก 2 คืน, มิถุนายน 2023
การตอบกลับจาก Manager วันที่ 4 ก.ค. 2023
Hello Rosalinda,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.
Great place to stay. Clean. We had issue with plumbing. Toilet would not flush and its tough when you dont want to call the office for the inconvenience.
Ricardo
เข้าพัก 3 คืน, มิถุนายน 2023
การตอบกลับจาก Manager วันที่ 30 มิ.ย. 2023
Hello Ricardo,Thank you for taking the time to share your comments regarding our toilet. Please do consider us again on your next visit to the area.
Hello Lynae,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
Good place. Has everything you need to spend a night. Bed was comfy. Plenty of parking close to rooms.
Only 2 things I didn’t care for. Low water pressure, and the soap/shampoo dispensers that hang on the well. Barely anything comes out of it.
But it was a great price for a quick night that we needed.
Pavel
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Manager วันที่ 24 มิ.ย. 2023
Hi Pavel,Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the condition of our amenties/ accommodation such as low water pressure, and the soap/shampoo dispensers that hang on the well. Barely anything comes out of it. We will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.
Hello Juan,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
Hello Twaney,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
Nice rooms comfortable bed but bring your own soap and shampoo
james
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Manager วันที่ 3 มิ.ย. 2023
Hello james,Thank you for your review and comments regarding our bed. We hope to see you again to provide you with an exceptional level of service and hospitality.
10/10 ดีเลิศ
Bradley
2 มิ.ย. 2023
Bradley
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Manager วันที่ 24 มิ.ย. 2023
Hello Bradley,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.
This was the first time we reserved this horrible hotel,
The Conferte shams was dirty, disgusty. Would not trying to reseved again.
The supervisor at the moment he was hearing our room complaints,they cancel our reservatio in that momente.
We get there around 9pm we have to go and look around for other hotel available😡😡😡😡
Rosa E
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก Manager วันที่ 20 พ.ค. 2023
Hello Rosa E,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Hello Iona Elaine,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
The location is close to many local interests. The staff is friendly and helpful.
Deborah
เข้าพัก 5 คืน, เมษายน 2023
การตอบกลับจาก Manager วันที่ 12 พ.ค. 2023
Hi Deborah,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.
6/10 พอใช้
levi
6 พ.ค. 2023
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Bites
I got itchy all night & woke up with insect bites
levi
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก Manager วันที่ 8 พ.ค. 2023
Hello levi, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
8/10 ดี
Antonio
2 พ.ค. 2023
Antonio
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Manager วันที่ 26 พ.ค. 2023
Hello Antonio,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
Hello Paulina,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.
Hello Karina,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.
Hello Douglas,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.