"People really DO make the difference. We remain loyal to Maximillian solely because of the staff and their genuine caring.
This trip started with a brief misunderstanding between me and a staff member. Sometimes things happen !
What's important is how quickly and completely the entire staff and management came to our rescue... problem solved.
This deepens our love and loyalty. Oh... by the way... the building itself is modern, gorgeous, located perfectly.
Yes, indeed, we will be back ! ...
"The room was standard, but the hotel itself had stunning architecture. The staff were very polite and friendly. It’s located within 10 minutes of the beautiful Schönbrunn Palace, as well as various bars & restaurants "
"The room and facility are great! Onsite washer and dryer are great additions! But it is close to the train station and there was construction going on, so very noisy! "
"Ótimo apart hotel, limpo e confortável,staff gentil. Por azar, obras na rua em frente ao hotel dificultam muito o acesso, especialmente com malas. Dois cons: nao limpam o apto ou trocam toalhas com frequência e, infelizmente standard em quase todos hotéis, iluminação no quarto muito ruim. Mesmo assim, ficamos muito satisfeitos."
"Fantastic hotel! The decor, staff, and vibe are all top notch, and the rooms are well appointed and the beds super comfortable. Will definitely stay here again when we return to Vienna "
"Ein super schönes, ruhiges, sauberes originell eingerichtetes hotel mit einem wirklich bequemem bett aus dem man gar nicht mehr aufstehen möchte.
Das Personal war super freundlich und das Frühstücksbuffet war wirklich mega frisch, lecker und mit einer wirklich großen auswahl.
Heißgetränke wurden einemnfrisch zubereitet und an den tisch gebracht.
"
"Nice air conditioned room near public transportation and beautiful tree lined boulevard with shops. It’s not clear whether you can fully control the air conditioning, but it seemed good for sleeping. The breakfast at this hotel seemed a bit pricey as I recall."
"Everything is excellent except internet connection is not very reliable.
The communication with manager first starts with ai agent and then connects you to a human who simply tells you internet is fine and all their network devices are working.
Also there is no towel exchange despite the fact we stayed for 5 nights. "
"Looks brand new, the rooms are spacious with AC. Everything looks clean, very friendly staff day and night. It is not close to Vienna city centre, but it is a 30 min walk to Schonbrunn palace. We stayed there for convenience, as it has easy access to major highways."
