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"Customer service is truly exceptional! We arrived late and quickly given our room with water bottles. The staff make it a pleasure to stay here and will definitely return. Room is clean and maintained throughout stay. Wifi worked and breakfast includes a wide arrangement of options. You can also come work in the same space with floor to ceiling windows looking out to the streets, a great view."

"Enjoyed our stay. Close to shops and main attractions"

"Hotel is so close to the travel spots-mid town. Breakfast was great. and staff (Jorge) is so nice, active and helpful"

"The room was great and the restaurant was perfect for our needs. Good location."

"Good"

"Friendly staff, great location & clean room❤️"

"You have to bring and prepare everything yourself, as there are no amenities or equipment provided."

"Good"

"Love it, I would stay there again"

"So this hotel is in a great location, but the hotel itself has some issues. The bed was terrible and squeaky. I think the mattress could be changed. Unfortunately the breakfast was very heavy with carbohydrates and hard for me to find much to eat as a diabetic. We always arrived around 7:30am and still struggled to find a a table for the 3 of us. But one of the worst things about the hotel has got to be the elevators. One morning it took 20 minutes for an elevator to arrive to our floor. That...

"Great location. Lovely old style hotel in the heart of Manhattan. Great service."

"The hotel is in a fantastic location, offers competitive prices and is ideal for exploring New York. However, our overall experience was mixed. We travelled from London with two young children, starting our journey at 5am BST and arriving at 6:45pm New York time. Despite the official check-in time being 4pm, our room wasn’t ready. The receptionist offered coffee shop vouchers but couldn’t tell us how long we would have to wait. After initially refusing to offer an alternative room, a room of...