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"This hotel was absolutely amazing. The staff was incredibly kind and accommodating. The shuttle bus picked us up from the train station within 10 minutes. Our luggage was already at the hotel and placed in our room. Our room was ready early so we were able to go and rest a bit. We chose a room with a private onsen which was amazing after a very long day of walking. We reserved the private onsen with both types of onsen water and used that one the first evening. The area around the hotel is very hilly so the shuttle was great. "

"Good location for Sannomiya station, staff were excellent, clean, comfortable."

"Breakfast was amazing, so many things to from. Airport shuttle was great. Staff was amazing and very helpful."

"Great stay, staff were incredible, excellent bathing facilities, highly recommend."

"The hotel room is very clean and location is very convenient."

"Heater didn’t work. Room lay out was horrible. So inconvenient. Crappy plastic cups only. Do not recommend this hotel at all."

"They also have large size slippers!"

"Yes"

"Clean room. Very comfortable bed and pillows! However, it is tiny - basically a thin strip of floor on two sides of the bed ( other two sides are the walls). Could only open my carry on on the need. Big suitcase was a struggle to open - we had to move off the bed to get it open and even to put it down closed was very tight. Otherwise, good location for walkability, and extremely comfortable bedding; clean."