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PLATINUM hotel & spa

3.5 star property
Historic Old Town Sarajevo welcomes travelers to a peaceful retreat where comfort meets convenience in the heart of this captivating city

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Boutique Hotel PLATINUM in Old Town Sarajevo offers a tranquil base for exploration. Guests enjoy free continental breakfast and a manager's reception. The hotel provides in-room WiFi, business center access, and a relaxing garden. Travelers praise its prime location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Business Double Room

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a wooden wardrobe, a desk with a chair, and a mirror.

Business Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, desk, chair, TV, and a mirror.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Triple Room

Family Triple Room | Select Comfort beds, minibar, in-room safe, desk

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A modern hotel room with a large bed, a chair, a small table, and a window with curtains.

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Old Town Sarajevo, a neighbourhood in Sarajevo, is home to PLATINUM hotel & spa. Academy of Arts and Sarajevo Synagogue are local landmarks, and some of the area's attractions include Winter Olympic Centre ZOI '84 and Olympic Museum. Letnji Tobogan and Ilidza Thermal Riviera are also worth visiting. Visit our Sarajevo travel guide
Map
Hamdije Kreševljakovica, Sarajevo, Federacija Bosne i Hercegovine, 71000

What's nearby

  • A stone bridge over a river with buildings in the background, including a museum.
    Latin Bridge
    8 min walk - 0.7 km
  • A historic building with arches and columns, illuminated at dusk.
    Gazi Husrev-Beg Mosque
    8 min walk - 0.7 km
  • A public square with pigeons, a mosque, a minaret, and a tree.
    Baščaršija Džamija
    10 min walk - 0.9 km
  • Eternal Flame
    3 min walk - 0.3 km
  • Sarajevo Synagogue
    3 min walk - 0.3 km

Getting around

  • Podlugovi Station
    35 min drive
  • Sarajevo (SJJ-Sarajevo Intl.)
    22 min drive

Restaurants

  • Vatra
    7 min walk
  • SUR Preporod
    5 min walk
  • Pirpa
    1 min walk
  • Bistro Grappa
    4 min walk
  • Luka Sarajevo
    4 min walk

About this property

PLATINUM hotel & spa

  • Hotel located in Old Town Sarajevo
  • You can look forward to a free breakfast buffet, a free daily manager's reception and a garden at PLATINUM hotel & spa. Indulge in a massage at Platinum, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a business centre.
  • Additional perks include:
    • An indoor pool
    • Self-parking (surcharge), meeting rooms and barbecues
    • Smoke-free property, tour/ticket information and luggage storage
    • A lift and a 24-hour front desk
  • Room features
  • All guest rooms at PLATINUM hotel & spa boast thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 100-cm flat-screen TVs with satellite channels
    • Electric kettles, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 100-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property will be closed from 1 March 2024 to 1 June 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January to 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July to 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September to 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December to 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: EUR 10 per day
  • Pet fee: EUR 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Frequently asked questions

Does PLATINUM hotel & spa have a pool?

Yes, this property has an indoor pool.

Is PLATINUM hotel & spa pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per night.

How much is parking at PLATINUM hotel & spa?

Self-parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at PLATINUM hotel & spa?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at PLATINUM hotel & spa?

Checkout is at 11:00 AM.

Where is PLATINUM hotel & spa located?

Located in Old Town Sarajevo, this spa hotel is steps away from Čobanija Bridge and Sarajevo National Theatre. Sarajevo Synagogue and Academy of Arts are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

PLATINUM hotel & spa Reviews

8.8

Excellent

9.0

Cleanliness

9.6

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 23 out of 40 reviews
Rating 8 - Good. 10 out of 40 reviews
Rating 6 - Okay. 5 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 0 out of 40 reviews

Reviews

Verified

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people. Good breakfast. Old building transformed into a modern boutique hotel. Goofy in fun ways, but glad I stayed and would return. A small gem.
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to the old town city center and main highlights, bridge, and market. Bedroom we occupied was for 3 people and it was fine. The breakfast spread was great.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a break

Great location with helpful and friendly staff.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price & location
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel

Fantastic service! Such a great welcome and a lovely room
Stayed 1 night in Jul 2023
Verified

8/10 Good

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very little room in a very nice hotel. Excellent condition. Excellent front staff. Excellent breakfast. Excellent location, close to walking distance from everything.
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Emin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Nice people, very friendly and helpfull. Hotel is in nice neighborhood and close to every important place. Soundproof windows, very new built and very clean
Stayed 1 night in Jun 2023
Verified

8/10 Good

Annica

Liked: Cleanliness, amenities, property conditions & facilities
Very nice breakfast,kind staff, clean, close to citycentrum Not so nice parkingarea, toilet and sink in the rum was not ok.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

Won't return

This hotel is way overated. The bad: Room is small. Water leaking in the bath. Breakfast dull. Noise from the street. Pillows not good. Price The good: Location, staff
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

mirela

Disliked: Cleanliness, amenities, property conditions & facilities
Not sure how this property is classified as a hotel. Small and dirty rooms, under construction, very noisy. Basic thinhs are not provided. Soaps boxes were empty, filled in with some paper. Horible breakfast, everything was from a day before. Water Jana is not Jana. They fill Jana's bottles with the tap water.This place needs some deep cleaning and renovation.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Johanna

Liked: Staff & service

For the price, definitely not worth it.

The staff are friendly but the rooms are very damp. The blankets and pillows are slightly damp, which was horrible for my asthma. The tv takes about 10 minutes to turn on. The bathroom toilet is broken and the shower needs a decent cleaning. We didn’t want workers in our room so we didn’t ask for it to be fixed. It should not have been that way to begin with. In addition, the hotel is adding on, so constructing started at 7am daily. This is not how I like to spend my vacation.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Morten

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

En hyggelig opplevelse alt i alt.

Koselig lite hotell med god plassering. Rent og trivelige rom, god frokost og hyggelig betjening. Men den tekniske tilstanden på badet holder ikke mål, ikke i det hele tatt
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Charlinda

Liked: Staff & service, property conditions & facilities, room comfort
Siisti huone. Ensimmäiseen kerrokseen kuului aika hvyin liikenteen melu.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

SILVANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Práctico

Buena relación comodidad precio.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Simona

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Modern aber ungepflegt

Beim Checkin warteten wir ca. 20-30 Minuten auf eine Besetzung der Rezeption. Das Personal war freundlich. Auf den ersten Blick sehr modern und ansprechend, doch beim genaueren Hinschauen leider unsauber und ungepflegt. Spinnen in den Gängen und im Zimmer, das Zimmer und besonders das Bad waren schmutzig. Parkplätze sind beschränkt vorhanden. Würde nicht wieder kommen.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Hilmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war modern und ansprechend eingerichtet. Auch das Badezimmer war sauber und alles funktionierte bestens. Das Personal war ausgesprochen freundlich und herzlich.
Stayed 4 nights in Mar 2022
Verified

4/10 Poor

ABDUSSAMED

Disliked: Staff & service
Our bathroom sink was leaking all night, we let the reception to fix it. They neither fixed it or changed our room.
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Goran

Liked: Cleanliness, staff & service
Hotel was nice anf on a good location. They advertise free on site parking which was the only reason I picked that hotel but I ended up parking half a mile away at a price of 12 euros per day and had to drag all of my laguage. Apparently they only have few spots at the hotel and you have to reserve one in advance. That would be fine if it was advertised in a description.Hotel refused to compensate me for the parking charges. Room was clean but toilet seat was completely broken off and ac unit was making loud noise that kept waking us up. I would not stay there again
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful people and service. Highest professionalism you can find.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, newish and well-kept hotel, really clean. Professional room design and equipment. Staff very nice and helpful. This is important because parking is very, very tight - let the staff handle it! No complaints and pleasantly surprised with regard to room quality.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and warm

The hotel proprietor is a very friendly and helpful person. We were welcomed warmly, had a lovely and tastefully decorated room, got great suggestions for sites to see and where to find good food, and as a result, we had a lovely time. I highly recommend Boutique Hotel Platinum.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Vanja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Sarajevo

Great little hotel where everything is comfortable for the guest and his or her comfortable and enjoyable stay. It is in a great location, within walking distance of all sights. The staff is exceptional and the staff make this hotel stand out from the rest.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Lejla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super trevlig hotell med ännu trevligare personal. Nära till allt väldigt centrallt . Vi var super nöjda med allt!!
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small comfortable hotel in a great location

This is a nice hotel with excellent staff - very very helpful and caring of their guests! The rooms are on the small side and probably perfect for a single traveler or a couple (we were three with three large suitcases, so things were cramped). The location is great - just across the river from the old town with some small shops and restaurants located nearby, and many more within a 5 minute walk.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

denise

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

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