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"Stayed here many times over the years with no problems but my recent stay was disappointing woke up at 1am to find my room was full of black flies everywhere on the walls ceiling and in the bed I was horrified ran down to reception to find the lady on the desk very rude and unfriendly saying it was my own fault for opening the window and offered to give me a vacuum cleaner to clean them away I wasn’t impressed and insisted on moving room which was instantly declined saying there was no rooms available still saying it’s my own fault sorry but where was the notice to say do not open windows there wasn’t any nor any fly screens on the windows for a 4 star hotel this was disgusting I argued my point and said I would lodge a complaint with management so the lady then offered me a new room which I moved myself to also the spa pool is like a public swimming baths with kids jumping in the pool and jacuzzi it’s open to the public for swimming lessons not just hotel guests so don’t go here for relaxation as advertised as there isn’t any ."

"There was a grocery store beside the hotel and a pizzeria nearby. The breakfast was good and it was very handy having a restaurant right in the hotel. "

"Ideally located Hotel. Plenty of free Parking. Large help yourself Breakfast. "

"The room was very clean and very spacious. It had a nice little kitchenette. The hotel owners and staff are wonderful people. Very kind and helpful and friendly. The breakfast in the morning was affordable, and excellent! So many choices! They made us really good omelettes. Our stay was very short, but it was a lovely hotel experience. I wouldn't hesitate to stay there again. If you're looking for a place to stay in Burgas, look no further!"

"Lovely breakfast, and immensely helpful and friendly staff. Would definitely return here"

"Family-friendly "

"The hotel is not a four star. The parking is first come first serve. We made reservations for a king size and the room had two twin beds but we combined it and it was ok. Although the sheets are small for twin sizes, there are two sets so it did the job. The housekeeping didn’t clean much just emptied garbage and left new towels. The safe didn’t work properly. There was a spider in the room. The area itself was nearby the popular areas. About 5 mins with a taxi. "

"This hotel was top class. The whole hotel was immaculately clean. The staff were friendly and helpful. The food was delicious and always freshly prepared. It had a lovely swimming pool, but was also situated close to a beautiful beach."