Achei o serviço fraco, cortez mas sem efetividade, mobilia já ultrapassado.
Ar condicionado quebrado, passamos a noite no calor, reclamei de manhã cedo na recepção, mas não tive nenhum retorno, retornei a tarde p o hotel e ainda continuava sem funcionar e não tinha recebido nenhuma informação, só resolveram a noite.
Carlos
เข้าพัก 2 คืน, พฤษภาคม 2024
8/10 ดี
Guilherme
3 พ.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Guilherme
เข้าพัก 1 คืน, พฤษภาคม 2024
8/10 ดี
Lisabeth
เดินทางกับคู่รัก
3 พ.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The staff were excellent! The room was very clean and nice. The breakfast was great! The only issue was the pool was too dirty to use.
Not a 4star it’s a 2 star and reception was great but breakfast there was no plates no glass one day next day a very friendly person helped and it was ok. But rooms corridors gym need renovations immediately
I liked how polite the staff was. Always very kind when asking them questions. The area was perfect. Lots of shopping and malls and grocery stores near by. What I didn’t like. The hallways and carpet look tired and old. Gives it a bad look. The tv had only a couple
Local channels that I had to use the tv knob to change. The remote didn’t do anything. The water pressure was bad. Took several attempts to flush a toilet. Also wish that they could upgrade the plugs at least one to have usb or American plug. Felt Intentional since they have a display at front desk to buy adapters. Several of the gym equipment was broken.
Apesar do hotel ter um mobiliário antigo, o quarto estava limpo, as toalhas claras, funcionários atenciosos e uma ótima localização. O valor da estadia poderia ser um pouco menor.
Limpeza precária, móveis velhos, rouparia manchada. Pedi troca de edredons e me entregaram outro com cheiro de roupa que nao secou direito. Funcionários sem compostura e pouco gentis, como se o hóspede o incomodasse em seu trabalho.
Definitivamente, essa filial suja o nome da rede.
The hotel is nice and clean. The only issue was they weren’t able to locate the reservation. We had to spend an hour waiting and had to contact Expedia prior to sorting the situation. Not ideal after such a long flight. Everything else was ok!
Die Zimmer waren sauber und ansehnlich.
Zu dem hauseigenen Restaurant kann ich nur sagen, wenn ihr Personal keine Lust zum Arbeiten hat, sollten Sie sich andere Leute einstellen. Die Bedienung hat uns gesehen als wir uns hingesetzt haben, denn es gab noch andere besetzte Tische. Diese wurden auch bedient, außer wir. Nach 20 Minuten kam eine andere Bedienung - nachdem er mehrmals an uns vorbeigelaufen ist - und wollte unsere Bestellung aufnehmen. Wir sind aufgestanden und gegangen.
This property is in a good location just off Paulista. There are many good options nearby for restaurants and shopping. The staff were very kind and helpful and the morning breakfast was good!
The furniture in the room was old and worn, and there was no safe. I had to request one three times and was eventually brought one, and it wasn’t attached to anything, so not secure at all.
Breakfast was very good.
Gostei muito do hotel. Quarto confortável e espaçoso, internet de qualidade, equipe atenciosa, localização excelente. A única sugestão que deixo ao hotel é sobre o café da manhã: Se o horário é até às 10 ou 10:30 (fds), não é correto começar a retirar os itens nestes horários, já que estes são para ingresso no restaurante e não para o fim do café da manhã. Fica a dica.
Fomos muito recepcionados pela srta Maísa uma excelente profissional e toda a equipe sempre muito atenta.
José Jessus
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
6/10 พอใช้
Tove
3 ก.พ. 2024
Tove
เข้าพัก 2 คืน, มกราคม 2024
4/10 แย่
Rodrigo
เดินทางกับครอบครัว
2 ก.พ. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Quarto ruim e não volto mais.
Achei muito ruim. O que é colocado na foto aqui não condiz com o local. Cortina caindo, rodapé do quarto solto, cama horrível, banheiro não tem onde pendurar nem toalha. Secador de cabelo conectado a parede de forma precária. As pessoas que trabalham no local são gentis porém nada tinham que fazer nestas condições.
Os funcionários todos são muito simpáticos, prestativos e educados (Na minha opinião, este foi o grande diferencial durante a estadia).
A localização do hotel é excelente e muito conveniente, próxima a Av. Paulista, shoppings, comércios e restaurantes.
A piscina e a academia são muito bem cuidadas e contam com equipamentos muito novos.
Os quartos são espaçosos, porem requer modernização. O ar condicionado é antigo e muito barulhento, tornando impossível dormir com ele ligado.
O café da manhã oferece uma variedade e qualidade somente ok.