Carmen Palace Hotel in downtown São Lourenço offers a breakfast buffet, rooftop terrace, and bar. Enjoy the outdoor pool or relax in the steam room. Amenities include free in-room WiFi, self-parking, and 24-hour front desk service.
Located in Sao Lourenco, Carmen Palace Hotel is in the city centre. São Lourenço is another place to visit that comes recommended. Visit our Sao Lourenco travel guide
You can look forward to a free breakfast buffet, a rooftop terrace and a bar at Carmen Palace Hotel. For some rest and relaxation, visit the steam room. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool
Free self-parking
A 24-hour front desk, tour/ticket information and smoke-free property
A TV in reception
Room features
All 81 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and minibars.
Free buffet breakfast available daily 6:30 AM to 10:00 AM
A bar/lounge
Things to do
Outdoor pool
Steam room
TV in common areas
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Rooftop terrace
Accessibility
No lift
More
Communal living room
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer (on request)
Shower
Towels provided
Entertainment
32-cm LCD TV with satellite channels
Food and drink
24-hour room service
Minibar
More
Air conditioning
Desk
Policies
Check-in
Check-in time starts at noon
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
We should mention
This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Property is also known as
Carmen Palace Hotel Sao Lourenco
Carmen Palace Sao Lourenco
Hotel Carmen Palace Hotel Sao Lourenco
Sao Lourenco Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel
Carmen Palace
Hotel Carmen Palace Hotel
Carmen Palace Sao Lourenco
Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel Hotel Sao Lourenco
Frequently asked questions
Does Carmen Palace Hotel have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Carmen Palace Hotel?
As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Carmen Palace Hotel on 16 Mar 2026 start from ฿2,542, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Carmen Palace Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Carmen Palace Hotel?
Self-parking is free at this property.
What time is check-in at Carmen Palace Hotel?
Check-in begins at noon.
What time is check-out at Carmen Palace Hotel?
Checkout is at 10:00 AM.
Where is Carmen Palace Hotel located?
Situated in Sao Lourenco, this hotel is steps from São Lourenço.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Carmen Palace Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.8
Location
9.4
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 193 out of 350 reviews
10 - Excellent
193
Rating 8 - Good. 100 out of 350 reviews
8 - Good
100
Rating 6 - Okay. 45 out of 350 reviews
6 - Okay
45
Rating 4 - Poor. 11 out of 350 reviews
4 - Poor
11
Rating 2 - Terrible. 1 out of 350 reviews
2 - Terrible
1
Reviews
8/10 Good
GIOVANNI
2 Dec 2025
Liked: Cleanliness, staff & service, amenities
Bom quarto.
As equipes no geral merecem uma nota 10, foram extremamente atenciosos, gentis e prestativos.
Quarto limpo. Funcionarios atentos ,e simpaticos.muito bem localizado .Todo comercio nos arredores . E vista linda para o Parque das Aguas . Ar condionado bom mas nao foi preciso . Quarto muito bem arejado
HELENICE
Stayed 3 nights in Sep 2025
6/10 Okay
Ana Paula
22 Sep 2025
Liked: Staff & service
Disliked: Cleanliness
Hotel muito bem localizado, equipe da recepção muito simpática
Porém a limpeza deixa a desejar, banheiro não foi limpo durante os dias em que ficamos e mta poeira no chão
O hotel encontra-se em frente ao Parque das Águas, muito bem localizado. O café da manhã é simples, mas não deixa a desejar. Há várias opções de sucos, pães, biscoitos e bolos. Os quartos são limpos. Nos arredores há várias opções de restaurantes e de comércio local.
SERGIO HENRIQUE
Stayed 3 nights in Sep 2025
6/10 Okay
Evandro
26 Aug 2025
Liked: Staff & service
Hotel bem localizado. Simples e sem muito luxo. Café da manhã bom.
Evandro
Stayed 4 nights in Aug 2025
6/10 Okay
MARCOS
15 Aug 2025
Liked: Staff & service
Disliked: Room comfort
Nota 5/10
Hotel antigo, porém reformado. Bom atendimento. Café da manhã poderia ser melhor. Boa diversidade de itens, mas poderia melhor no sabor (bolos e doces). Chuveiro elétrico. O sistema de abertura do quarto precisa ser melhorado. Após entrar no quarto - com abertura de chave convencional-, o sistema elétrico é acionado somente com a inserção da tag, ou seja, para trancar o quarto internamente não há iluminação. Sem a lanterna do celular, pode-se tornar uma experiência um tanto complicada. Isto pode ser facilmente sanado.
Hotel muito bem localizado, em frente ao Parque das Águas. Quarto grande e confortável. Café da manhã bom, com várias opções de bolos, frutas e pães. Nem precisa retirar o carro da garagem, já que o hotel está a alguns passos do calçadão , onde possui bons restaurantes, cafeterias e lojas . Também existe um supermercado na rua paralela ao hotel .
A estadia ótima. Dessa vez a limpeza do refeitório deixou a desejar. E quando fomos fazer o e checkout achamos a receptividade bem fria com os hóspedes.
São mais atenciosos para com grupos ( excursões).
Com tudo isso ainda continuamos dando
Preferência para o Carmem Palace Hotel.
O importante é demonstramos cordialmente e um ótimo astral a todos que estão prontos para nos atender . Foram momentos agradáveis que passamos em São Lourenço.
Muito bem localizado, bonito, arquitetura interessante, quartos amplos, aquecimento de água excelente. Limpo e bem iluminado. Funcionários atenciosos e gentis. Garagem ampla e de fácil acesso. Café da manhã com muitos itens mas nada muito saboroso, poderia ser melhor.
Terraço muito agradável com excelente vista do parque das águas.
Muito bom atendimento!
Café da manhã variado.
Roupa de cama e banho não condiz com o nivel do hotel. Bem depreciável.
Atendentes muito simpáticos e prestativos.
Sandra Maria
Stayed 3 nights in May 2025
10/10 Excellent
Verified traveller
22 May 2025
Liked: Cleanliness, staff & service, room comfort
Valor da diária incompatível com toalhas de banho
Eu já havia me hospedado nesse hotel. Me surpreendeu a qualidade das toalhas de banho, de rosto e também do piso.
Fotografei somente a toalha de rosto muito gasta. Infelizmente não estou conseguindo enviar.