Does MR Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:30 AM to 10:30 PM.

Is MR Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at MR Hotel?

Self-parking is free at this property.

What time is check-in at MR Hotel?

Check-in start time: 3:00 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.

Where is MR Hotel located?

Located in Providencia, this hotel is within a 15-minute walk of Drugstore and Costanera Center. Sculpture Park and Sernatur are also within 10 minutes. Pedro de Valdivia Station and Los Leones Station are within a 5-minute walk.

MR Hotel Reviews, Deals & Photos 2025

8/10 Good

miguel

8 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and the staff is very kind.

Stayed 3 nights in Mar 2025

10/10 Excellent

Andrea

20 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is well located, near subway and buses. The staff are extremely professional and friendly. We felt very safe and well looked after. The breakfast is great, fruit, yogurt, eggs, bacon, bread, etc.

Stayed 8 nights in May 2025

10/10 Excellent

Angie

27 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great central spot! Very walkable. Enjoyed both our stays here. Started here both when we arrived in Santiago and when we were leaving.

Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

31 Mar 2024

Gracious staff and a good location for a very reasonable price.

Stayed 2 nights in Mar 2024

8/10 Good

FRANCISCO XAVIER TORRES

12 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

is fine!

Stayed 1 night in Mar 2025

8/10 Good

ARTHUR

14 Jan 2024

Liked: Amenities

Great location.

Stayed 5 nights in Jan 2024

10/10 Excellent

Claudia

16 Sep 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff. The hotel is located in a very good area.

Stayed 1 night in Sep 2023

10/10 Excellent

Darrell

2 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Decent value in a great area of Providencia

Stayed 1 night in Oct 2023

8/10 Good

Bryan

5 Sep 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent hotel & location. One inconsistency though: Expedia lists the hotel as having a Jacuzzi, when in fact it only has a pool.

Stayed 1 night in Sep 2023

10/10 Excellent

William Horton

14 Mar 2024

Liked: Staff & service, amenities, property conditions & facilities

Great location near dining and metro. Quiet hotel with great staff. Only flaw was pool was not heated. Highly recommend this hotel

Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

15 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everybody was kind and attentive, rooms clean and comfortable, areas around near metro, shopping , easy to move in the city.

Stayed 2 nights in Apr 2023

10/10 Excellent

Dominic

10 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was in a pleasant part of the city. There were plenty of places to eat nearby as well as many shops too. Bus stations as well as the subway were close by allowing easy access to wherever you needed to go.

Stayed 7 nights in Apr 2024

6/10 Okay

Darrell

21 Apr 2024

Liked: Staff & service

Disliked: Cleanliness

Quick Stop on Way Home

Okay hotel for the money. Could use a good deep cleaning and maintenance sweep. Helpful staff.

Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

5 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Nice

Hotel on arrival very professional and friend reception. great position easy access to public transport, many restaurants and great neighbourhood. room a little dated but just fine really. returning in 3 days

Stayed 3 nights in May 2024

10/10 Excellent

Leanne

3 Jan 2024

Liked: Property conditions & facilities, room comfort

Value, Location & Service

The hotel was a little out of the centre but easy to get as it was right on the metro line. Lovely wide tree lined streets & safe area. Staff were very helpful & offered all the information I needed. Breakfast was plentiful & there was a nice pool & Gym. I needed to checkout during the evening to get a flight, as I would miss breakfast the next morning they provided me with a breakfast box. Highly recommend.

Stayed 2 nights in Jan 2024

8/10 Good

Samuel

3 Mar 2023

Liked: Cleanliness, staff & service, room comfort

A great hotel in any city

The hotel is ok. The room and the bathroom are both spacious. The bathroom is rather dated and needs and upgrade. Linen is also tired and needs to be updated. Nothing special in the room. The breakfast was rather limited but still good.

Stayed 1 night in Feb 2023

10/10 Excellent

Valerijs

8 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very very very good hotel. Very good stuff. Brilliant service. In regards cleaning services very good too. Replacing towels whenever you want even replacing soaps as well every day. Breakfast ok. Can be a little improved. A bit more fruit options. Plenty of cakes, coffees, teas, actimels, yogurts.

Stayed 4 nights in Feb 2024

6/10 Okay

Magdalena

22 Apr 2023

Liked: Cleanliness, staff & service

The place was clean and the employees were very helpful, very respectful and easy to work with them. The chambermaids excellent job. However the hotel is old and need some repair. Our first room was very good. We had 2 other rooms with problems with the sowers . Also the room was very cold, heater wasn’t working and they had to bring a portable heater. For us the location was very good, very central to everything we wanted to do.

Stayed 4 nights in Apr 2023

2/10 Terrible

MICHAEL

24 Apr 2023

Disliked: Staff & service

Do not stay here!

We checked in late after a long flight, went to shower and discovered the shower leaked from under the shower all over the bathroom floor. When we asked the Hotel to change rooms or repair it, they refused and proceeded to attempt to charge additionally me for children that accompanied me. The rooms are also old and not well kept.

Stayed 2 nights in Apr 2023

8/10 Good

SERGIO

15 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Santiago

Room 308. The view from my room was of a wall and the access ramp to the garage. The spring mattress on the bed is old and needs replacing. The layout of the rooms, those closest to the avenue, receive all the noise from the entrance hall, the breakfast area and the elevators, with groups of guests arriving and saying good night with laughter. Every night, around 11:00 PM I heard noises like brass (garbage?) being dragged and men talking loudly. The room is spacious, very clean, with an electric kettle and sachets of coffee, teas, sugar and sweetener. The breakfast is very hearty and sufficient. The staff are very professional and extremely friendly. The hotel is in a very good, safe area with plenty of restaurant, snack bar, pizzeria and transport options. Uber works very well in Santiago.

Stayed 4 nights in Apr 2024

6/10 Okay

James L Y

25 Mar 2024

Liked: Staff & service, room comfort

Family trip

Need to upgrade the bathroom. No toilet paper holder missing- they just pit the toilet roll on the toilet tank. Only one hook in the bath room to hang just one bath towel. Nothing else. Closet have dirty towel and debris on the floor. yuck mini refrig leaking- stilled 1 week there and kept telling them to fix it. Have to put a towel inside to prevent the leak. Replace a other one still leak but less. Breakfast always the same- not good. Only thing good is location.

Stayed 7 nights in Feb 2024

2/10 Terrible

ROSTYK

11 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting - Rip Off

I have traveled for the last 45years and this was the worst room I have ever had! I stayed at this hotel a few days before and gave it a glowing review but I now withdraw that! stayed in Room 202, this is not the second floor but 1st floor. Checkin at 2145 Checkout 2200 the following night - paid 2 nights as I traveling at 0100. Room faced the street so had busy Vehicle and Foot Traffic noise for the entire stay so little or no sleep, even had street sweeper rumbling at 0400-0430. Window was 4 meters above the street. No privacy curtain but blackout curtain only. I would swear the carpet was damp. As the management of this hotel allow the use of this room obviously this is 'banditry' at its worst - no chance of me ever staying here again! Be very aware .. rip-off

Stayed 2 nights in May 2024

8/10 Good

Kathleen

22 Jun 2024

Liked: Cleanliness, staff & service, amenities

This hotel has beautiful elements--the wooden floors are very pretty and the lobby area is nice; the breakfast area is nice and it's convenient to have breakfast every morning; beds are decent and the bathroom at this location is small but decent; the room was very attractive looking but furniture had missing cushions and was incredibly old; I stayed here for the gym (MR Express shares the gym with this location)--it is good that it exists but most things are broken; there are 3 weights and the gym doesn't make sense; furniture in the bedroom--aside from the bed--is old with missing cushions; I stayed at MR Express also--it is not as nice looking and there is no carpet on the bedroom floor--however, the bathroom was bigger (easier if you have things to do), the heat actually worked at MR Express (at MR the air conditioner was on all night on a winter night--it was absolutely freezing); breakfasts are equal; they are near each other (about a 12 minutes walk) and the neighborhood is nice--I think I would stay at MR Express in the future since it's more functional and then workout elsewhere (breakfasts are the same--nice that they offer it--but less dramatic at MR Express because there is no turnstyle to get in)--the W Hotel has a very well equipped gym but it's a bit pricey (at least for a day pass)--it's near the MR Express

Stayed 1 night in Jun 2024

2/10 Terrible

Sooguk

4 Jul 2025

Mi hija se accidento y quedo en silla de ruedas, debi cancelar la reserva inesperadamente, llame al hotel enviando toda la información y no encontré ayuda. Expedia intermedio para que el Hotel me ayudara y aun cuando el Hotel recibio a mi hija en silla de ruedas no tuvieron misericordia y cobraron todos los dias. Envie correo y llame a la Gerente Comercial Dpto.Reservas la Sra. Katherine, fue cruel y nunca dio respuesta, son inhumanos, las personas por el telefono te mienten. No habia visto tanta maldad en un solo lugar, no viajes alli. No es un hotel familiar no esta en condiciones seguras para niños y menos quieren los niños, no tienen corazon para nada. Solo quieren tu dinero.

Stayed 4 nights in May 2025

4/10 Poor

Camila

29 Jun 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

Nos robaron el cargador del smartwatch en la habitación el segundo día de estadía y nadie se hizo cargo. Sucedió durante el día. Estuvimos fuera varias horas por trabajo, y al llegar notamos que faltaba (y quizá otras cosas más). Al hacer check out al otro día en la mañana, solo ofrecen no cobrar el mini bar (dos aguas y un chocolate) y nos piden firmar un papel de conformidad con el trato. No nos dieron más opciones y demoraron el proceso lo más que pudieron, por lo que lamentablemente tuvimos que firmar el papel y correr a nuestros compromisos laborales. Hubiese sido una muy buena experiencia de hotel sin el incidente, pero por cómo resolvieron el problema, no lo recomiendo. Deja de ser seguro para dejar tus pertenencias.

Stayed 3 nights in Jun 2025

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