4/10 แย่
Maribel, San Francisco
30 ต.ค. 2025
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Bad bad on every single aspect of the way. Too much to number. Unfortunately, when I booked for the second time it was before knowing the hotel conditions, lack of professionalism and disrespect. Like not knowing when the only elevator would be repaired.
The lack of knowledge from the PM crew. The lack of communication between staff AM and PM staff. The AM crew was much better than the PM crew. Specially, when I asked for body soap which the bathroom doesn’t provide. The administrator, I think his name is Claudio, told me it was the way it was because of the “owners”. He also questioned me about the administration in hotels in one of my countries, I have double nationality, I answered him that maybe in some are even worse. His treatment was very disrespectful. Frank was the one who helped me and by his own initiative he brought me soap. The last night of my stay I was awaken at 1 am because Valentina forgot the time I requested a taxi to the airport .
Maribel
เข้าพัก 4 คืน, ตุลาคม 2025
