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Inatel Flores Hotel

4.0 star property
Travelers find the perfect balance of relaxation and adventure at this waterfront property where a game room adds entertainment to peaceful surroundings

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INATEL Flores offers an eco-certified waterfront retreat with a hearty breakfast buffet. Relax in the tranquil garden or enjoy the arcade/game room. Practical amenities include in-room WiFi, luggage storage, and bike rentals for exploring the area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Bidet
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 Single Bed
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About the area

Located in Santa Cruz das Flores, Inatel Flores Hotel is in the mountains and on the waterfront. The area's natural beauty can be seen at Reserva Florestal Natural das Caldeiras Funda e Rasa and Reserva Florestal Natural do Morro Alto e Pico da Se. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Santa Cruz das Flores travel guide
Map
Zona do Boqueirao, sn, Santa Cruz das Flores, Azores, 9970-390

What's nearby

  • Reserva Florestal Natural do Morro Alto e Pico da Se
    12 min drive - 9.9 km
  • Reserva Florestal Natural das Caldeiras Funda e Rasa
    16 min drive - 13.3 km

Getting around

  • Flores Island (FLW)
    2 min drive

Restaurants

  • Cana-Roca
    17 min drive
  • O Mergulhador
    3 min drive
  • Lucino's Bar
    18 min walk
  • Big Love By Mónica
    3 min drive
  • Cafetaria e Restaurante Macau
    6 min walk

About this property

Inatel Flores Hotel

Upscale hotel on the waterfront
You can look forward to a free breakfast buffet, a terrace and a garden at Inatel Flores Hotel. The on-site Mediterranean cuisine restaurant, Restaurante Inatel, offers breakfast, lunch and dinner. Enjoy the gym, as well as activities, such as sailing and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Bike hire, express check-in and a banquet hall
  • A front desk safe, a billiards/pool table and luggage storage
Room features
All guest rooms at Inatel Flores Hotel feature comforts, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • TVs with cable channels
  • Daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Inatel

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Sailing
  • Scuba diving

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 6 May and 1 September.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 34.38 per night.

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: EUR 34.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

Property is also known as

INATEL Flores
INATEL Flores Hotel
INATEL Flores Hotel Santa Cruz Das Flores
INATEL Flores Santa Cruz Das Flores
INATEL Flores
Inatel Flores Hotel Hotel
Inatel Flores Hotel Santa Cruz das Flores
Inatel Flores Hotel Hotel Santa Cruz das Flores

Frequently asked questions

Does Inatel Flores Hotel have a pool?

Yes, this property has an outdoor pool.

Is Inatel Flores Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Inatel Flores Hotel?

Self-parking is free at this property.

What time is check-in at Inatel Flores Hotel?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Inatel Flores Hotel?

Checkout is at noon.

Where is Inatel Flores Hotel located?

Situated on the waterfront, this hotel is 8 mi (12.9 km) from Reserva Florestal Natural das Caldeiras Funda e Rasa.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Inatel Flores Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 31 out of 67 reviews
Rating 8 - Good. 26 out of 67 reviews
Rating 6 - Okay. 6 out of 67 reviews
Rating 4 - Poor. 2 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

Reviews

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool and easy access to natural swimming pools in the ocean. Good restaurant.
Stayed 3 nights in Sep 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location by the ocean, conveniently located by two museums and a grocery store, and very easy to walk around town
Stayed 3 nights in Sep 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service
This hotel was nice, though showing its age in places. The proximity to the natural pools and airport were great. Since the town is pretty small, you could walk to a lot of places from the hotel.
Stayed 3 nights in Sep 2023

8/10 Good

N

Liked: Cleanliness, staff & service, amenities
Great location facing the ocean, not far from the little town but sadly it is in need of some repairs. Great breakfast options.
Stayed 2 nights in Jun 2024

8/10 Good

Noam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place to stay

The place is a bit old yet mostly renovated. The service was good, the room was good with a nice view, and there was a good breakfast. It lacks any character to make you feel you are on this unique island.
Stayed 1 night in Jul 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flores

Friendly helpful staff
Stayed 1 night in Aug 2024

6/10 Okay

Cidalia

Liked: Cleanliness, amenities
Property was very nice, clean, decent restaurant, front desk staff was not helpful and not friendly. We didn’t book a tour in advance. She tried a couple of people but they were booked. However, there are other options in the area including boat tours which we would have loved and she didn’t bother to look anything up for us. Not very tourist friendly.
Stayed 1 night in Jun 2024

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water damage on the walls, air conditioner does not allow you to go below 23C. Electrical fixture pulled out of wall and sitting on floor with cables exposed. Water damage on wood floors. Floors worn. Smell of mold. Visible mold in shower. Breakfast goes from 8-11 am, out of freshly sliced fruit by 9 am. Disappointed in hotel. This island is beautiful, this hotel was a disappointment. It was a beautiful location and if you have a water view amazing. It is just obvious that upkeep/update of the hotel is needed. Suggest eating at local restaurants which are wonderful.
Stayed 3 nights in May 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stopping point after a long day of travel
Stayed 1 night in Oct 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
hotel was nice and it had parking which was a plus. Very convenient location. Well kept up and very clean.
Stayed 2 nights in Jun 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small hotel with the best views and wonderful friendly staff. I highly recommend.
Stayed 3 nights in Aug 2022

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
View from room
Stayed 1 night in May 2023

6/10 Okay

Lars

Disliked: Amenities, property conditions & facilities
Needs a refurbishment
Stayed 3 nights in Oct 2023

8/10 Good

Guy

Liked: Cleanliness
The situation was unique.
Stayed 4 nights in Sep 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and the views are amazing. The restaurant had many tasty options, fresh food with great wines and the service was friendly, patient and helpful. It was great to have the large upstairs living room available to hang out when our newly met cousins came to visit. The rooms are very comfy and the mini fridge got nice and cold and the balcony over looking the shore was my favorite place to kick back especially after dark when the cagarros start their weird calls among the sounds of the waves. My great great grandfather once owned the property and the hotel fit in very well in the surrounding landscape. The pool overlooking the seascape was a treat. My family and I will definitely be going back.
Stayed 1 night in Aug 2022

2/10 Terrible

liana

Disliked: Staff & service, property conditions & facilities, room comfort

Dated and poor service

This hotel is tired. It’s need some serious renovations. Restaurant food is mediocre. However AC stopped working on the entire side of the hotel during our stay. We went from an ocean view with a balcony view to a city view with no balcony and zero compensation. It took almost two hours for them to move us to a new room.
Stayed 2 nights in Jun 2024

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in Santa Cruz - more stylish and classy than the pictures show. Beautiful view (sea view-side) and quiet, except for astonishing bird calls at night (Cory's Sheerwaters). Seaview well worth it, but there are pleasant lounges and balcony to get the view as well. Food is good quality, but the half-board is so limited in starters (soup of the day) and sweets (ice-cream, fruit or sweet of the day, which did not change daily) and saves so little money (and none at all if you have many of the main courses), that it is not worth having. Breakfast has a reasonable range, but less so as it declined while we were there. The freshly squeezed orange juice, variety of fresh fruits and yoghurt all disappeared. Some days delays for food due to incredible understaffing: a single person at breakfast and at dinner some days.
Stayed 5 nights in May 2023

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles top....

Ich vermute, eines der besten Hotels auf Flores. Mir hat es an nichts gefehlt , war sehr zufrieden.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre spacieuse, confortable et vue inavouable sur l'océan et la côte
Stayed 3 nights in Sep 2024

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très confortable et les quelques longueurs de piscine nous on fait beaucoup de bien après une journée de trail. Faisable sans voiture si, par exemple, vous partez le lendemain : comptez 15 minutes à pieds pour vous rendre en ville, 10 minutes max pour être dans l’aéroport.
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização em cima do mar

Localização excelente, em cima do mar. Muito perto de piscinas balneares. Os quartos são modernos.
Stayed 7 nights in Aug 2024

10/10 Excellent

FREDERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hotel au haut d"une falaise avec piscine et chambre vue sur mer. Bon petit déjeuner. Bon restaurant pour y dîner. Le bon point pratique : hotel accessible à pied depuis l'aéroport (5 min) et pour autant pas du tout gêné par le bruit. Point faible : faut compter 20 minutes à pied pour rejoindre le centre ville où l'on peut retrouver des restaurants.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación y excelentes vistas
Stayed 1 night in Jul 2024

8/10 Good

Muriel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel tres bien placé, moderne, magnifique vue, piscine agreable aussi, diner au restaurant tres bon, un peu vieillissant, mériterait une petite rénovation
Stayed 4 nights in Jul 2024

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oceanview

Vriendelijke ontvangst, mooie kamer mer oceanview (absolute aanrader) met zicht op Corvo. Heerlijk ontbijt, verse jus d’orange, eitje, vers fruit, yoghurt. Aanrader is ook wel om diner (half board) te boeken. Na terugkeer van hike is t ook heerlijk om even een duik in t zwembad te nemen, ligbedden aanwezig. Ook twee piscinas naturais in directe nabijheid. Kortom, een heerlijk verblijf in dit hotel, aanrader!
Stayed 2 nights in Jul 2024