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Tolteka Plaza

3.5 star property

Choose dates to view prices

Located in the business district, Tolteka Plaza offers a warm welcome with a garden, conference center and restaurant. Unwind by the outdoor pool or connect to WiFi in your room. The helpful staff has left a lasting impression on previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Double Bed

8.2 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Cable channels
Daily housekeeping
Desk
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Double Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Cable channels
Daily housekeeping
Desk
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Santa Ana, Tolteka Plaza is in the business district. Lake Coatepeque and Cerro Verde National Park reflect the area's natural beauty and area attractions include Centro de Artes del Occidente and Finca San Antonio. Looking to enjoy an event or a game while in town? See what's going on at Oscar Alberto Quiteno Municipal Stadium, or consider a night out at El Encuentro Santa Ana. Visit our Santa Ana travel guide
Map
Carretera Internacional y, Av Independencia Sur Km 62, Santa Ana, SA

What's nearby

  • Birds standing in a wire in front of the gothic facade of the Santa Ana Cathedral in El Salvador.
    Cathedral of Santa Ana
    6 min drive - 3.9 km
  • What a beautiful lake, and it wasn't cold either!
    Lake Coatepeque
    15 min drive - 16.4 km
  • Metrocentro Santa Ana
    11 min walk - 1.0 km
  • Oscar Alberto Quiteno Municipal Stadium
    16 min walk - 1.3 km
  • Colonia Gerardo Barrios Community Center
    4 min drive - 4.9 km

Getting around

  • Cuscatlan International Airport (SAL)
    96 min drive

Restaurants

  • food court metrocentro Santa Ana
    13 min walk
  • Mister Donut
    11 min walk
  • Feria Ganadera
    5 min drive
  • Pizza Hut
    12 min walk
  • McDonald's
    11 min walk

About this property

Tolteka Plaza

Hotel in the business district
Consider a stay at Tolteka Plaza and take advantage of a garden, a conference centre and a restaurant. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Express check-out, express check-in and a front desk safe
  • A 24-hour front desk, coffee/tea in reception and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All 50 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.
More amenities include:
  • Bathrooms with shower/bath combinations
  • 32-inch flat-screen TVs with premium channels
  • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bonanza

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 10 AM to 9 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Tolteka
Tolteka Plaza
Tolteka Plaza Hotel
Tolteka Plaza Hotel Santa Ana
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel Santa Ana

Frequently asked questions

Does Tolteka Plaza have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM to 9 PM.

Is Tolteka Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tolteka Plaza?

Self-parking is free at this property.

What time is check-in at Tolteka Plaza?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Tolteka Plaza?

Checkout is at 2 PM.

Where is Tolteka Plaza located?

Situated in the historical district, this hotel is 0.7 mi (1.1 km) from Metrocentro Santa Ana and within 3 miles (5 km) of Oscar Alberto Quiteno Municipal Stadium and Escuela de Artes. Museum of Human Anatomy and Centro de Artes del Occidente are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tolteka Plaza Reviews

7.8

Good

8.2

Cleanliness

7.4

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 117 out of 279 reviews
Rating 8 - Good. 68 out of 279 reviews
Rating 6 - Okay. 51 out of 279 reviews
Rating 4 - Poor. 26 out of 279 reviews
Rating 2 - Terrible. 17 out of 279 reviews

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Clean pool, clean room, everything was just amazing.
Stayed 3 nights in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great! Staff is excellent, pool is super clean, breakfast buffet, coffee and water 24/7. Room is comfortable and spacious. We will definitely be back
Stayed 3 nights in Jan 2026

8/10 Good

Agustin

Liked: Cleanliness
Nice staff, room was clean, can work on noise reduction in rooms near the main road
Stayed 2 nights in Dec 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice place to stay. It's clean, good location and good service
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, clean and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and good food
Stayed 1 night in Dec 2024

10/10 Excellent

DANILO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is confortable, not too noisy, accessible staff, close to places of interest, restaurants and shopping areas.
Stayed 2 nights in Oct 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant experience

It was a nice stay in the hotel. The food was good and the room was clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place close to shopping centers
Stayed 4 nights in Oct 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice medium sized hotel in a centralized area. There is a view to the beautiful pool as soon as you walk in the front entrance. Check in was relatively Quick with a very nice lady who is at the front desk by herself the room with the double beds have a work desk, a chest drawer, and a closet. Everything you need for a stay definitely recommend this place.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

The hotel and restaurant were great. Room was comfortable and spacious. Pool was wonderful. Breakfast was very good. Would definitely stay here again and recommend this hotel.
Stayed 2 nights in Mar 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service
Nice location, safe, good breakfast. Condition of the property - while clean, appeared very worn.
Stayed 2 nights in Jun 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, accessible to dine in for all meals, the breakfast was included for the entire stay. The staff was very helpful, a guard was in the premises 24 hrs providing a safe environment. I would definitely stay here again and recommend it to anyone looking for a quiet and affordable place.
Stayed 7 nights in Apr 2024

8/10 Good

Guillermo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location,great staff, great food,need new bathroom equipment
Stayed 3 nights in Feb 2024

2/10 Terrible

Alba

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Guards are so nice . A big thank you to Osman . Very helpful and friendly man
Stayed 3 nights in Feb 2025

6/10 Okay

Guillermo

Disliked: Cleanliness, property conditions & facilities
Goog parcking staff ,great Clining staff
Stayed 4 nights in Jul 2024

10/10 Excellent

jose

Liked: Cleanliness
Nice costumer service excellent people
Stayed 8 nights in Mar 2024

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was delightful, very freindly. The place was exceptionally clean. It is a bit worn down in some areas but still a good place to stay. The food was very good. Only thing I did not like was no mini fridge or microwaves in rooms.
Stayed 2 nights in Nov 2023

4/10 Poor

Wendy

Liked: Staff & service
The service and the hotel are great but the rooms need lots of improvements. They smell and the bath rooms are ugly. There are old water marks on the walls that you can see. I have been here before and I have always enjoyed my staff and the rooms
Stayed 2 nights in Aug 2023

6/10 Okay

Guy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is very run down. It needs major remodeling. They were very accommodating though. The first room they asigned us smelled terribly moldy and we asked to be moved. The hotel is ongoing some renovations so we were able to get a room that wasn't moldy. The staff tried their best to please us and the breakfast was very good. I would suggest the management to improve and definitely remodel the whole hotel as the tourism in El Salvador is booming.
Stayed 4 nights in Nov 2024

6/10 Okay

Walberto

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was a nice hotel, the inside was very relaxing. the pool was nice and clean. Breakfast was really good. Nice room but when we got inside the room it was hot and smelly. The A/C was off. The bath room was ok except the bath tub, it kind of dirty, it had some black stuff line rat poop. We just wiped out. The next day when room service came they left it clean but the on the third day it was full of the sane black stuff. I took pictures and meant to show them to receptionist but I forgot. Another one is the shower head. They need to changed it. Other than that, all employees were nice. One Advice, if you try to check in before the checking time you be ready to pay $25.00.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
All the employees were great
Stayed 7 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless and the staff were extremely friendly and courteous! This would be the only hotel I would stay at when I return. Also had access to the gym next door.
Stayed 6 nights in Oct 2025

10/10 Excellent

Yurina

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay there.
Stayed 2 nights in Dec 2025

10/10 Excellent

Krissia

Liked: Cleanliness
Everything is ok
Stayed 1 night in Nov 2025