Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
Dear Guest,Thank you for the 5 out of 5-star ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.
2/10 แย่มาก
Bernice
27 เม.ย. 2024
Tried to check in and no one was in the front desk
Hi Bernice, Hope this message finds you well. I did look into this further and watched my cameras for entire shift on the 26th and my employee was at the front desk the entire evening until 5 am. I watched her check several guest in are you sure you went to the correct location? We have even attempted to reach out to you several times via the number on file
2/10 แย่มาก
Shayne
10 เม.ย. 2024
Homeless people staying there noisy all night
Shayne
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Sophia CSR วันที่ 11 เม.ย. 2024
Hi Shayne,We regret your recent experience with our hotel. The conditions that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
4/10 แย่
Olivia
7 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
The room was absolutely disgustingly dirty. My first room was filled with roaches. I asked to move to a different room. That room had bodily fluid stains all over - on the bed, door, floor. There was hair in the shower. It was gross. The staff was nice.
Olivia
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Sophia CSR วันที่ 8 เม.ย. 2024
Dear Guest,We regret the unacceptable conditions you encountered during your stay. Providing a clean and comfortable environment is paramount to us. Your experience does not reflect the high standards we strive for, and we will investigate these issues with our housekeeping team to ensure improvements are made immediately. We appreciate your kind words about our staff and will use your feedback to better serve our guests in the future.
The area is not the best . The property was very clean and I was happy to have my pet there for free.
Joslyn
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Sophia CSR วันที่ 8 เม.ย. 2024
Hi Joslyn,Thank you for your review. We're pleased to hear that you found our property clean and that you appreciated our pet-friendly policy. While we understand your concerns about the area, we're committed to providing a safe and welcoming environment for all our guests. We hope you had an enjoyable stay overall and look forward to welcoming you back in the future.
Dear Guest,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating and review. Our team continuously strives to exceed your expectations and looks forward to you in the future.
Hi Shane,Our team is glad to hear that you found our place to be a good value for your money! Thank you for choosing to stay with us and taking the time to share your feedback. We hope you had a comfortable and enjoyable experience, and we look forward to hosting you again in the future!
Dear Guest,A hearty thanks for your rating and review. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
Dear Guest,Thank you for your positive review! We are happy to hear that you found our property very clean and that you didn't encounter any problems during your stay. Our team works hard to maintain a high standard of cleanliness and provide a hassle-free experience for our guests. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!
10/10 ดีเลิศ
Thayana
23 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Thayana
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Sophia CSR วันที่ 26 มี.ค. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
Hi Brenda,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
8/10 ดี
Martin
21 ก.พ. 2024
Martin
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Sophia CSR วันที่ 24 ก.พ. 2024
Hi Martin,Seeing such a fantastic rating warms our hearts. We sincerely thank you for sharing your experience. We look forward to welcoming you back when you're in the area again!
4/10 แย่
Joey
18 ก.พ. 2024
Joey
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Sophia CSR วันที่ 21 มี.ค. 2024
Hi Joey,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
4/10 แย่
Olasile
12 ก.พ. 2024
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Terrible facilities, seems like the whole place is an
Homeless shelter.
Olasile
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Sophia CSR วันที่ 13 ก.พ. 2024
Hi Olasile,Our team regret that you had an unpleasant experience at our property. We never want our guests to have such a kind of experience. We are investigating the matter with our team and will reach out to you for further information.
10/10 ดีเลิศ
Eitan
12 ก.พ. 2024
Eitan
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Sophia CSR วันที่ 14 ก.พ. 2024
Hi Eitan,Thank you so much for the lovely 5-star review about your stay with us at our property. We are delighted to know that you had a fantastic experience and cannot wait to host you again soon!
10/10 ดีเลิศ
Jorge
11 ก.พ. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Todo bien
Jorge
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Sophia CSR วันที่ 12 ก.พ. 2024
Hi Jorge,I appreciate your rating and review. Receiving an astonishing 5-star review is a real victory for our hotel. We are infinitely grateful that you will choose us again. We are waiting to welcome you back soon!
Hi Jose,Creating a warm and inviting atmosphere for our guests is what we aim for, and we're thrilled that you felt comfortable during your stay. Your comfort and satisfaction are our top priorities, and we can't wait to welcome you back for another cosy experience in the future. We look forward to seeing you again soon!
Hi Marcos,Glad to hear that you found our hotel to be a good place to rest. Ensuring our guests have a peaceful and comfortable stay is our priority, and that you were able to relax with us. Thank you for your feedback, and we hope to have the opportunity to welcome you back for another restful stay in the future!
Hi Marie,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience. We always welcome our guest's ideas and suggestions. We hope to see you very soon!
8/10 ดี
Juan Carlos
5 ก.พ. 2024
Juan Carlos
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Sophia CSR วันที่ 6 ก.พ. 2024
Hi Juan,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.
Hi Bianca,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
Hi Rada,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
Thank you Shane for the good review we hope to see you next time
10/10 ดีเลิศ
Robyn
เดินทางเพื่อธุรกิจ
20 ม.ค. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Robyn
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Sophia CSR วันที่ 20 ม.ค. 2024
Hi Robyn,It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
Hi Mauricio,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.
8/10 ดี
Kevin
เดินทางกับครอบครัว
17 ม.ค. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Newly updated floor and plumbing fixture.
Kevin
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Sophia CSR วันที่ 18 ม.ค. 2024
Hi Kevin,Our commitment to maintaining a comfortable and modern environment is a top priority, and we're delighted that you noticed the improvements. Thank you for choosing us, and we look forward to hosting you again in the future!
Hi James,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
10/10 ดีเลิศ
Jarrod
15 ม.ค. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Jarrod
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Sophia CSR วันที่ 17 ม.ค. 2024
Hi Jarrod,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
2/10 แย่มาก
Mahdi, Laguna Niguel
15 ม.ค. 2024
Mahdi
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Sophia CSR วันที่ 17 ม.ค. 2024
Hi Mahdi,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
Hi Mauricio,Thank you so much for the fantastic 5 out of 5 rating! We are thrilled to hear that you had such a positive experience. It's always our goal to provide excellent service and make our guests feel valued. Your feedback is truly appreciated, and it motivates our team to continue delivering top-notch service. We look forward to welcoming you back in the future and creating more memorable experiences for you.
10/10 ดีเลิศ
Mahdi
11 ม.ค. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Mahdi
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Sophia CSR วันที่ 11 ม.ค. 2024
Hi Mahdi,Thank you for the 5-star rating. We take great pride in serving our wonderful guests. We hope you come back and see us again soon.
The staff was amazing with me and made me feel like family. Thanks to Alex and Yadira for their kindness and professionalism.
Mauricio
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Sophia CSR วันที่ 10 ม.ค. 2024
Hi Mauricio,Thank you for taking the time to share your positive experience with our staff, especially Alex and Yadira. We're thrilled to hear that their kindness and professionalism made you feel like family during your stay. Delivering exceptional service is our priority, and we appreciate your recognition of our team members. We look forward to welcoming you back and ensuring another warm and welcoming experience.
10/10 ดีเลิศ
Alexis
7 ม.ค. 2024
Alexis
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Sophia CSR วันที่ 28 ม.ค. 2024
Hi Alexis,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
Broke into the our room into the middle of the night because the front desk girl didn’t check their system right
Angel
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Sophia CSR วันที่ 10 ม.ค. 2024
Hi Angel,I am thoroughly investigating this incident to prevent any recurrence in the future. Please accept our sincere apologies, and we appreciate your understanding as we take immediate steps to address and rectify this situation. We hope to have the opportunity to make amends and provide you with the quality experience you deserve in the future.
10/10 ดีเลิศ
hector
5 ม.ค. 2024
hector
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Sophia CSR วันที่ 28 ม.ค. 2024
Hi Hector,It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
You should definitely give a raise ro the girl at the front desk. She is so kind and helpful.
Cecilia
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Sophia CSR วันที่ 10 ม.ค. 2024
Hi Cecilia,Thank you for your positive feedback and kind words about our front desk staff. We truly appreciate your recognition of her kindness and helpfulness. We are fortunate to have dedicated team members, and your acknowledgement motivates us to continue delivering exceptional service.
8/10 ดี
Pablo
2 ม.ค. 2024
Nice place to stay
Pablo
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Sophia CSR วันที่ 31 ม.ค. 2024
Hi Pablo,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.
Hi Amber,Thank you for the perfect rating! We're thrilled to hear that you had an excellent experience. If there's anything specific you loved about your stay or any feedback you'd like to share, we'd be delighted to hear it. We look forward to welcoming you back for another outstanding visit in the future!
10/10 ดีเลิศ
josue
1 ม.ค. 2024
josue
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Sophia CSR วันที่ 23 ม.ค. 2024
Hi Josue,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.
Hi Cheriesse,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.
Hi Armando,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions in hopes of earning your business on future travels so that you can see our continuous improvement.
Ive stayed in some disgusting Motel 6 before but this one was definitely one of the best ones. Not best motel but best out of motel 6. There was minimal hair on the room floor, bed and bathroom. But ive seen way worse. The location was perfect staff was perfect.
Morgan
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Sophia CSR วันที่ 1 ม.ค. 2024
Hi Morgan,It's great to know that the location was convenient for you, and the staff provided excellent service. If there are specific areas where you believe we can enhance our services further, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay in the future. Thank you for choosing Motel 6.
10/10 ดีเลิศ
Guillermo
29 ธ.ค. 2023
Guillermo
เข้าพัก 7 คืน, ธันวาคม 2023
การตอบกลับจาก Sophia CSR วันที่ 20 ม.ค. 2024
Hi Guillermo,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
6/10 พอใช้
ผู้เข้าพักจริง
25 ธ.ค. 2023
did not stay when we got there we got an emergency
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Sophia CSR วันที่ 27 ธ.ค. 2023
Dear Guest,We regret the inconvenience caused during your recent stay with us. We take all feedback seriously and would like to investigate this matter further. Kindly provide us with more details about your experience so that we can improve our service and facilities. We hope to have the opportunity to make it up to you in the future.
10/10 ดีเลิศ
sierra
24 ธ.ค. 2023
sierra
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Sophia CSR วันที่ 26 ธ.ค. 2023
Hi Sierra,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
Dear Guest,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.
The front staff was awesome. The room was very clean and housekeeping every day.
Jeffery
เข้าพัก 5 คืน, ธันวาคม 2023
การตอบกลับจาก Sophia CSR วันที่ 21 ธ.ค. 2023
Hi Jeffery,Pleased to hear that our front staff was awesome and that you found your room very clean with daily housekeeping. Providing excellent service and maintaining a clean and comfortable environment are top priorities for us. Your kind words are truly appreciated, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.
10/10 ดีเลิศ
Mafer, Los Angeles
19 ธ.ค. 2023
Mafer
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Sophia CSR วันที่ 10 ม.ค. 2024
Hi Mafer,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!