Cabins are in a great location about 50 meters from the Santa Ana Volcano trailhead. Only issues is there was no restaurant or WiFi, There’s a bunch of people that cook food across the street but they close up around 5pm.
Proche de l'accès au Volcan mais en bord de route
Très grande gentillesse du personnel du restaurant.
Pas de possibilité de cuisiner
Chambre très petite,lit double pas confortable et étroit
Pas d'eau chaude(un peu tiède),salle de bain très vétuste
เข้าพัก 1 คืน, มกราคม 2024
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Courtney
5 เม.ย. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
The best part was the proximity to the volcano. We got up early and hiked it. That was the value. Otherwise not a great stay. Very dirty everywhere. There were only two towels in our four person room and they had holes. Not sure how clean our bedding was. There was also a weird smell we couldn't get to fade. We made it work but we won't again
Absolutely terrible place. The sheets on the bed were dirty and wet , they didn’t have enough blankets, they did a bait and switch where they wouldn’t let me check in unless I paid a higher amount in cash And the person told me that they have other guests that they will give the room if I don’t pay higher amount ($50 vs $42 that was on the booking). The room was dirty, the shower was not working , they ran out of drinking water. The blankets they gave had dirt and hair stuck on them. They also didn’t even give a receipt. Absolutely terrible experience.
Review is negative. I would not recommend this place to anyone. I arrived there around 9PM. First surprise was that they told me they accept only cash. And I do not travel with tons of cash. So we agreed that I can withdraw cash from ATM in the morning. And then in the morning I learned that nearest ATM is located in Izalco. Just 45 minutes drive. And those ATMs take only visa cards. I had to spend 2+ hours to find ATM that would accept MasterCard in the town of Sonzacate. It is first time in 15 years of so that a hotel I booked at hotels.com accepted cash only. Second surprise came at 2:30AM when a bus arrived with a very loud engine and a very loud crowd of fellow tourists. It took them about one hour to check in and settle. So my plans for next day were disrupted. But air quality was a positive experience.
The location is PERFECT! It's very desolate and quiet which we knew and planned for. We stayed in the family room with 4 beds and it was plenty big enough. We had 2 hammocks outside and a fire pit (they started for us at night).
The food vendors across the street leave around 4:30 but the restaurant in the hotel serves food until 8:30pm so that was nice.
It was me and my 2 teenage boys (15,16) and they loved the suspension bridge, the lookout area and the general hiking around.
The cabin was a little sad. I'm not sure if the sheets were clean (yuck) and the floors were definitely pretty dirty. I couldn't get the hot water to work so no shower for us. We stayed in July and it gets cold at night even though its really hot during the day (not unbearably hot).
The workers there are very nice and accommodating. I speak spanish so it was easy for us. I don't think the workers speak english.
No wifi or cell phone reception which I enjoyed. The boys got a little cell service up the hill.
We would probably stay there again for one night...can't do more than that with the cabin being in the shape that it is.
Pésima experiencia, al llegar no tenían ni idea de mi reservación, nos dieron una cabaña a mayor precio y nos tocó esperar a que la prepararan, no nos dijeron que se debía cancelar en efectivo y ese fue un poco problemático. Al ingresar el olor a humedad y a estar cerrado por mucho tiempo era tan fuerte y desagradable qué nos costó mucho dormir, la tv antigua, sin control remoto ni buena señal, no tienen WiFi y la señal de datos se interrumpe supongo que por la ubicación, la ducha hasta con moho y el agua saliendo caliente por algunos de los agujeros y por otros fría. Las toallas estaban mojadas y para 2 personas nos dieron un solo sachet de jabón y uno de champú, olvidaron poner papel higiénico, toalla para las manos y no había donde colocar objetos dentro del baño. El lugar, sus instalaciones están abandonados.
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Leyla
4 ส.ค. 2022
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
Necesitan mejor cuidado en la limpieza del lugar, el baño tenía la cortina con moho
Este es un lugar literalmente en las montañas, cerca de la naturaleza, este es un lugar para ir a descansar, ducharse y dormir. Este no es un hotel o restaurante de 5 estrellas. Está lejos de la ciudad y es muy tranquilo y seguro. Las habitaciones son básicas y limpias. Hay un buen restaurante como a unos 7 minutos manejando. Esta cerca de montañismo y caminar y disfrutar la naturaleza. Si te quedas aquí, asegúrate de traer tu propia comida, bebidas y bocadillos.
Muy pésimo el resultado la ducha no funcionó el calentador y nos dijeron que no podían hacer nada
Tuvimos que salir más tempted lo esperado
El chico que atendía muy amable pero sin poder de resolver los problemas