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"This hotel is just outside Jacksonville airport on Duvall Road. They offer parking on site for a duration of your trip(for a fee) as well as shuttle service too and from the airport. The staff was friendly and knowledgeable and it was perfect for my early morning flight the next day I would use Hyatt place again."

"What you pay is what you get. Wouldn't book again"

"Friendly staff and even accommodated us checking in early! My husband and I loved the pool area but definitely don’t think the breakfast is worth the price they charge if you want it."

"Location and excellent staff . High recommended 100"

"We have stayed several times. This property will be our choice everytime we come to Florida. Outstanding everything!!"

"Second time staying at this property conveniently located , friendly helpful staff , very clean .rooms were immaculate"

"The front desk staff (Malissa & Seren) & Manager Rose are very accommodating, considerate & kind. Generally, they (including the cleaning staff) are quick to respond to the client’s request. The hotel is what I expected it to be. I love the room’s layout, huge fridge & its well-equipped kitchen. And most of all, it’s dog-friendly. I am definitely coming back very soon."

"Excellent, breakfast too basic, could be better"

"The property was clean. Housekeeping was a delight. However the girls at the front desk are very rude. Also I have to reach out to the hotel because I didn't receive my deposit"

"Perfect"

"Great location with spacious rooms!"

"This hotel was perfect for us. The rooms were immaculate and we appreciated the modern technology. I don’t know what coffee you use, but it’s delicious!! Don’t change it! I want to give a special shout out to Lindsey. She’s a gem! We flew in from Chicago for one night to attend a young boy’s funeral so our trip was not for pleasure. I had called the hotel after we landed in Jacksonville to see if we could check in early to change for the funeral and she was so nice to me. She was happy to...

"I would have taken a star off because the room seemed a little damp. Everything else was so amazing, though. The staff, especially. Michelina is such a sweetheart! The pool is smaller than it seems in the pictures, but I didn’t have time to hang out at the pool, anyways. The people who did definitely enjoyed it. There’s a small gym as a pool house, but my gym was right down the street so I didn’t try it. The breakfast is slightly lacking. I just wish they were bananas. They had apples a few...

"Very clean! This is a well maintained and managed hotel, the staff was always pleasant and helpful. I enjoyed the pool. Also it was convenient to have a breakfast buffet each morning! We stayed for a week and we were happy! One thing I didn't like was the room safe being on the floor, I couldn't use it because of that!"

"This hotel was great. It’s clean, the workers are friendly. There’s a shop you can buy stuff downstairs, and there’s also a restaurant for all day ordering."

"This place is very nice and clean and very helpful staff. The reason for 4 stars is just because the"

"The rooms was clean and costumer service was awesome"

"Convenient to the port. Breakfast was good. Front desk girl seemed annoyed to do her job and didn’t appear to want to be there."

"Clean place and the staff service was excelent."