Verified
10/10 Excellent
Christopher
18 Feb 2024
Liked: Cleanliness, room comfort, communication
Simply the best
Christopher
Stayed 6 nights in Feb 2024
Aparthotel
Haven Mountain Retreat
4.0 star property
Photo gallery for Haven Mountain Retreat
Haven Mountain Retreat offers mountain serenity with a rooftop terrace, garden, and firepit. Skiers love the ski-in/ski-out access, and the outdoor pool refreshes after trail adventures. Amenities include dry cleaning, high-speed WiFi, and concierge staff.
Reviews
1010 out of 10
Exceptional
Apart-hotel
1 bedroomSleeps 4
Popular amenities
- Pool
- Kitchen
- Pet-friendly
- Parking included
- Free Wi-Fi
- Laundry room
Add dates for prices
About this property
Haven Mountain Retreat
- Upscale aparthotel
- You can look forward to a rooftop terrace, a firepit and a garden at Haven Mountain Retreat. Skiers and snowboarders can spend time on the slopes at this aparthotel, which offers ski-in/ski-out access, a free ski shuttle and downhill skiing. For some rest and relaxation, visit the steam room, and indulge in a body treatment or a body wrap. Enjoy the gym, as well as activities, such as snowboarding and snowshoeing. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and dry cleaning/laundry services are available to all guests.
- You'll also enjoy the following perks during your stay:
- An outdoor pool
- Free self-parking
- Buffet breakfast (surcharge), snow sports gear and concierge services
- Outdoor furniture, a lift and ATM/banking services
- Room features
- All guest rooms at Haven Mountain Retreat include comforts, such as heated floors and laptop-compatible safes, in addition to thoughtful touches, such as separate sitting areas and bathrobes.
- Extra conveniences in all rooms include:
- Free infant beds and free extra beds
- Rainfall showers, designer toiletries and baths or showers
- Wardrobes/cupboards, balconies and heated floors
Property amenities
Ski
- Cross-country skiing on site
- Downhill skiing on site
- Free ski shuttle
- Ski equipment rentals
- Ski lessons
- Ski storage
- Ski-in/ski-out access
- Snow tubing nearby
Pool/Spa
- Body wraps
- Outdoor pool
- Steam room
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free ski shuttle
- Free self parking on site
- Limited on-site self parking
- Wheelchair-accessible parking available
Family friendly
- Free cot
Kitchen
- Cleaning supplies
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dishwasher
- Electric kettle
- Espresso maker
- Full-sized refrigerator/freezer
- Oven
- Paper towels
Dining
- Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 23 for adults and EUR 15 for children
- Dining table
Bedrooms
- Bedroom
- Bedsheets provided
- Free rollaway/extra bed
- Hypo-allergenic bedding
Bathroom
- Bathtub or shower
- Children's robes
- Designer toiletries
- Dressing gowns
- Hair dryer
- Rainfall showerhead
- Shampoo
- Soap
- Toilet paper
- Towels provided
Living spaces
- Dining table
- Heated floor
- Separate sitting area
Outdoor areas
- Balcony
- Firepit
- Garden
- Outdoor furniture
- Rooftop terrace
Laundry
- Dry cleaning/laundry service
- Laundry facilities
Work spaces
- Desk
- Office
Comfort
- Heating
Pets
- Pet friendly
- Welcoming dogs only
- Fee: EUR 17 per pet per day
- Service animals exempt from fees
- Food and water bowls
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible parking space
- Hardwood flooring in room
- Lift (150 centimetre wide door)
- Pool access ramp on site
- Stair-free path to entrance
- Valet for wheelchair-equipped vehicles
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible restaurant
- Designated smoking areas
Services and conveniences
- 24-hour front desk
- ATM
- Blackout drapes
- Concierge services
- Guidebooks
- Housekeeping available once per stay
- Laptop-compatible safe
- Local maps
- Lockers
- Luggage storage
- Meal delivery service
- Mobile key entry
- Restaurant dining guides
- Tour and ticket assistance
Things to do
- Cross-country skiing
- Downhill skiing
- Gym
- Ski equipment rentals
- Ski lessons
- Ski storage
- Ski-in/ski-out access
- Snow sports gear
- Snowboarding
- Snowshoeing
- Ice skating nearby
- Sledding nearby
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector (host has indicated there is a smoke detector on the property)
- First aid kit
- Fire extinguisher
General
- 34 units
- Cleaning products are eco-friendly
- Garden
- Soundproofing
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Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 17 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property
Smoking
Smoking allowed: in designated areas
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 16 years of age.
- Cleaning fee: EUR 120 per accommodation, per stay, (varies per unit)
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 15 for children
- Pet fee: EUR 17 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
About the area
Sankt Johann im Pongau is home to this aparthotel. The area's natural beauty can be seen at Liechtenstein Gorge and Ghost Mountain, while Salzburger Landes Ski Museum and Huettau Copper Mine are cultural highlights. Wasserwelt Amade and Amade Spa are also worth visiting. Spend some time exploring the area's activities, including snow tubing, sledging and ice skating. Visit our Sankt Johann im Pongau travel guide
View more Aparthotels in Sankt Johann im Pongau
Alpendorf 10, Sankt Johann im Pongau, Salzburg, 5600
What's nearby
Snow Space Salzburg1 min walk - 0.0 km- Gernkogel I Sport Ski Lift2 min walk - 0.2 km
- Alpendorf Cable Car2 min walk - 0.2 km
- Gondelbahn Alpendorf3 min walk - 0.3 km
- Liechtenstein Gorge11 min drive - 5.2 km
Getting around
- St. Johann im Pongau Station4 min drive
Restaurants
- Oberforsthof Alm4 min walk
- Klamm Fürst10 min drive
- Da Matteo5 min drive
- Alpina Bistro2 min walk
- Sternhof6 min drive
Frequently asked questions
Does Haven Mountain Retreat have a pool?
Yes, this property has an outdoor pool.
Is Haven Mountain Retreat pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 17 per pet, per day. Service animals are exempt from fees.
How much is parking at Haven Mountain Retreat?
Self-parking is free at this property.
What time is check-in at Haven Mountain Retreat?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Haven Mountain Retreat?
Checkout is at 10:00 AM.
Where is Haven Mountain Retreat located?
Set amidst the mountains, this ski-in/ski-out aparthotel in Sankt Johann im Pongau, is within a 5-minute walk of Alpendorf Cable Car, Gernkogel I Sport Ski Lift and Sportbahn Gernkogel I. Snow Space Salzburg and Gondelbahn Alpendorf are just steps away.
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Haven Mountain Retreat Reviews
Reviews
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More informationOpens in a new windowRating 10 - Excellent. 4 out of 4 reviews
10 - Excellent
4
Rating 8 - Good. 0 out of 4 reviews
8 - Good
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Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
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Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
9.6
Cleanliness
Reviews
Verified
10/10 Excellent
Tore
13 Aug 2025
Liked: Cleanliness, room comfort, communication
Luksus. Fantastisk morgenmad!
Tore
Stayed 4 nights in Jul 2025
Verified
10/10 Excellent
Hanne
2 Feb 2024
Liked: Cleanliness, room comfort, communication
Kunne ikke være lettere ski ud ski ind. Meget flotte lejligheder og utrolig gode seng. Lidt sjovt at badeværelset er inde i soveværelset, fungere som par, men med store/voksne er det ikke så rart.
Hanne
Stayed 5 nights in Jan 2024
Verified
10/10 Excellent
Mor
14 Sep 2025
Liked: Cleanliness, room comfort, communication
Mor
Stayed 3 nights in Sep 2025