The property is very close to a bunch of restaurants so you can walk for breakfast/lunch/dinner. Pool was heated and Hottub was nice. Nothing fancy, but overall very nice.
Hemant
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kim วันที่ 2 พ.ค. 2024
Hello, Thank you for taking the time to submit a review. We are pleased that our hotel was a good fit. We hope to see you again.
Check in was easy. She accommodated our request to be on the ground floor and near the other group that we were traveling with. Hot tub and pool were fantastic!
Nancy
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Kim วันที่ 5 เม.ย. 2024
Hello, Thank you for taking the time to submit a review. Great reviews motivate our staff to continue to provide an excellent guest experience.
Hello and thank you for taking the time to write a review. We hope your travels brings you back this way. Thanks again for staying at the Best Western Plus Black Oak.
Hello, Thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.
10/10 ดีเลิศ
Bill
16 มี.ค. 2024
Close to every thing
Bill
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก kim วันที่ 22 มี.ค. 2024
Hello, Thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.
6/10 พอใช้
Nat
12 มี.ค. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
It’s fine
Nat
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Kim วันที่ 5 เม.ย. 2024
Hello, Thank you for submitting a review. Without more feedback we can't make improvments. In the future if your travels brings you to the Best Western Black Oak again please inform us of anything that you are not happy with, so we can address it.
The room was clean and quiet. One of my pet peeves has always been not having enough electrical outlets. I like to bring my own water boiler to make tea, but often times there’s no place to plug it in. This room had extra outlets. So on top of being clean and spacious, there were extra outlets. A win, win!
James
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก kim วันที่ 16 ม.ค. 2024
Hello, Thank you for your 10 out of 10 review. Great reviews motivate our staff to continue to provide an excellent guest experience.
6/10 พอใช้
John
14 ม.ค. 2024
John
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Kim วันที่ 8 ก.พ. 2024
Hello, Thank you for submitting a review. Without any feedback we can't make your next stay better. If in the future you do stay at our property don't hesitate to voice any concerns you may have.
The Huz and I stayed here to celebrate our 8th wedding anniversary. We've stayed at Adelaide Inn previously and wanted to compare. Best Western was equally clean and a pleasure to stay in. The Huz loved the fitness center. Since it's winter, it was too cold to use the pool. Perfect location because Spring St. and downtown are so close by. Also, the sugar cookie at check in was a nice touch.
Joanne
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก kim วันที่ 5 ม.ค. 2024
Hello, First of all, Happy Anniversary. Next thank you for your great review. Great reviews motivate our staff to continue to provide an excellent guest experience.
It was a very nice place. Well kept but the carpet outside the rooms was kind of smelly.
Denise
เข้าพัก 1 คืน, ธันวาคม 2023
10/10 ดีเลิศ
Kenneth
30 ธ.ค. 2023
Kenneth
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Kim วันที่ 5 ม.ค. 2024
Hello, Thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience..
8/10 ดี
Blaine
29 ธ.ค. 2023
Blaine
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก kim วันที่ 8 ก.พ. 2024
Hello, Thank you for submitting a review. Without feedback we can't improve on your next stay. If in the future you do stay at our property please do not hesitate to inform us of any concerns you may have.
Hello, Thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.
4/10 แย่
Dmitry
24 พ.ย. 2023
Dmitry
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก Angela McKee, General Manager วันที่ 15 ธ.ค. 2023
We are sorry that you were unhappy with your stay. Without any specific comments, we cannot identify where we went wrong and how we could make improvements. We do hope that you might give us another chance when you are in the area
10/10 ดีเลิศ
Gerald
18 พ.ย. 2023
Gerald
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก kim วันที่ 15 ธ.ค. 2023
Hello, Thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.
My whole experience by the abolutely lousy internet service. The connection dropped constantly. Internet access is very important when travelling to confirm plans, meetings, flights etc. Because the internet was so bad I was not able to make the most of my trip. I will not be staying here again.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Kim วันที่ 16 พ.ย. 2023
Hello, We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We will look into it.
Absolutely one of the best hotels you can stay in anywhere.
Extremely spacious and well laid out rooms. Rooms come with so many extra features that you would only find in the finest of Hotels. Ceiling fans, mirrored wardrobe doors, comfortable sitting area, Iron , Jacuzzi tub, etc. Really well done. I can honestly say that I highly recommend this Hotel.
Michael
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Kim วันที่ 16 พ.ย. 2023
Hello, Thank you for your feedback. We are pleased that you enjoyed your stay and were able to make use of our many amenities. Your review is great advertising for our property. Thank again.
We asked to have our room changed the day we arrived, and asked for early check in - both requests were accepted. Rooms were clean, quiet and parking was easy. The Diner on the property had good food, service was great.
Beth
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก kim วันที่ 7 พ.ย. 2023
Hello and thank you for your 5 out of 5 review. Great reviews motivate our staff to continue to provide an excellent guest experience.
Hello, Thank you for your 4 out of 5 review. Without feedback I don't know what we can do to get it a 5 out of 5. Hope you can stay with us in your future travels.