The place is beautiful and the customer service is fine. There's just a small dead cockroach in one room and another at the rest room. It could have been improved if it will be checked prior receiving guests so they could remove it plus we lack one towel during the stay which could have checked as well. Other than that, we enjoyed our stay. It is accessible to a lot of restaurants and other places to visit.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤศจิกายน 2019
6/10 พอใช้
Pedro, San Juan
เดินทางกับคู่รัก
4 พ.ย. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The Mediterranean style is quaint, the facilities are nice although basic. You can eat on site from a limited selection of cafeteria style foods, you can swim in the pool but not allowed in the ocean or watch TV. For anything else you need to go into San Juan township. What was disappointing is the booking website (expedia) says they have an in-room safe to store your valuables, but there was none. Its only available at the office.
Great restroom but the bedroom could improve much more.
Peter
เข้าพัก 1 คืน, มิถุนายน 2019
8/10 ดี
ผู้เข้าพักจริง
เดินทางกับคู่รัก
20 ก.พ. 2019
ชื่นชอบ: ความสะอาด
The room (209) was located in the second floor and was clean. There was a small split AC, but it was not cooling enough the entire room, maybe due to high ceiling space. No ironing board and flat iron, no hair dryer, no clock/radio or alarm. There is a small flat screen TV and a small fridge and there is complimentary water and instant coffee (3 in 1) for two guests. The bathtub had a small water leak near the door when the shower is used. There is a portable hot water. Water is strong. The room and bathroom lighting is not bright. Need additional lights. There is no telephone or fax.
No soap dish
No hot water
Broken seat cover
Slippery bathroom/shower floor
Switches in bathroom too high for Filipino height
Shower head too high for Filipino height
Stairs too steep and slippery
Poot internet connection
Main door noisy and main door lock loose