Santurce, a neighbourhood in San Juan, is home to Cacique by Otium. Shoppers can check out Distrito T-Mobile, while everyone can enjoy the natural beauty of Condado Beach and Carolina Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Sixto Escobar Stadium. Visit our San Juan travel guide
You'll have the entire condo to yourself and will only share it with other guests in your party.
Cacique by Otium
Concierge services, free self-parking and free Wi-Fi in public areas are available at this smoke-free condo building. Each condo provides a Smart TV with digital channels, plus a kitchen with a fridge, a microwave and a dishwasher. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include free WiFi and a down duvet.
Cacique by Otium offers 4 air-conditioned accommodations, with coffee/tea makers. Beds feature down duvets. Accommodation at this 4-star condo has kitchens with fridges, microwaves, separate dining areas and dishwashers. Bathrooms include a shower.
This San Juan condo provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 50-inch Smart televisions come with digital channels.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
4 units
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Pet fee: USD 150 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 204683
We should mention
This property does not have any lifts
Property is also known as
Cacique by Otium Condo
Cacique by Otium San Juan
Cacique by Otium Condo San Juan
Frequently asked questions
Is Cacique by Otium pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.
How much does it cost to stay at Cacique by Otium?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Cacique by Otium on 17 Mar 2026 start from ฿5,622, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Cacique by Otium?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Cacique by Otium?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Cacique by Otium?
Checkout is at 11:00 AM.
Where is Cacique by Otium located?
Located in Santurce, this condo building is within a 15-minute walk of Barbosa Park and Carolina Beach. Condado Beach and Casino del Mar at La Concha Resort are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Cacique by Otium Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
6.8
Amenities
6.6
Property conditions & facilities
Rating 10 - Excellent. 8 out of 32 reviews
10 - Excellent
8
Rating 8 - Good. 9 out of 32 reviews
8 - Good
9
Rating 6 - Okay. 3 out of 32 reviews
6 - Okay
3
Rating 4 - Poor. 6 out of 32 reviews
4 - Poor
6
Rating 2 - Terrible. 6 out of 32 reviews
2 - Terrible
6
Reviews
8/10 Good
mariana
27 Jul 2025
Liked: Cleanliness, room comfort, communication
The place was good, prívate , secure and close to restaurants and highways, plus great comunication with office
mariana
Stayed 7 nights in Jul 2025
10/10 Excellent
Sonia
18 Feb 2025
Liked: Cleanliness, room comfort, communication
Clean and safe place.
Sonia
Stayed 1 night in Feb 2025
8/10 Good
Akshat
4 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is in a gated community. Near market and beaches!!
Akshat
Stayed 2 nights in Jan 2025
8/10 Good
Maria Esther
1 Sep 2024
Liked: Cleanliness, amenities, communication
The staff are attentive to any concern's that occurred during the stay. A nice place to enjoy with the family.
Convenient to nearby places and beaches :)
Maria Esther
Stayed 7 nights in Aug 2024
10/10 Excellent
Jack Ching-Hwa
29 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Gated communities. Easy access to beaches, major freeways, scenic sites and shopping malls with rental car.
Jack Ching-Hwa
Stayed 7 nights in Oct 2024
8/10 Good
kimberly
2 Mar 2025
Liked: Amenities, communication
The property could be renovated a bit. Everything was really nice. The instructions to enter were pretty clear. The place was clean when we got there
kimberly
Stayed 3 nights in Feb 2025
8/10 Good
Cedrick
24 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to visit, The swimmingpool was too clean, but the beach is right there. I'd do it again. I felt at home.
Cedrick
Stayed 4 nights in Aug 2024
8/10 Good
Eric
14 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It is close to the beach ⛱️. The only thing that might be considered a negative is you need a car to get to everything. You need that in Puerto Rico period. It is a very nice clean place to stay.
Eric
Stayed 7 nights in Jul 2024
8/10 Good
Catherine
17 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Security was great and location wasn’t bad at all…it’s near San Juan district of stores and restaurants only 37 min away from luquillo beach we was comfortable and felt safe. My only issue was that when it heavy rained water started coming in through the walls. Besides that everything went smoothly and communication with the property management was on point.
Catherine
Stayed 5 nights in Aug 2024
4/10 Poor
Matthew
17 Aug 2024
Disliked: Property conditions & facilities, communication
DO NOT STAY AT THIS DUMP!!!!
Parking lot is littered with paint chips and loose asphalt and tracks into the unit and your car
Windows do not open anywhere in the unit
The photos show a ceiling fan in each room and upon arrival there is no fans anywhere in the unit. We requested stand fans and they don’t have them.
The advertising for the unit at 2318 calle cacique in San Juan is misrepresenting. We had multiple issues while staying here. My family came on vacation with our children. It was their first time on a vacation below I will put a timeline of the situation we had. We stayed here August 5th, 2024 to August 15th, 2024 ten days of misery with no accommodation from odium.
August 7th we mentioned to otium that the toilet would not flush and was not holding water in the tank. (We should not have to take the cover off the back of the toilet to flush it.) they said it would be looked at. Finally on august 13th someone asks to enter the unit, my child was in the hospital overnight and we declined, they never followed up the next day mysteriously they must have thought it fixed itself
August 11th we put in a request to have the air conditioner in the living room looked at because it was not blowing cold, (old outdated unit) which by the way you better hope it doesn’t rain hard because you will wake up to a puddle on the floor in the living room. Otium said they would send someone to look, nobody ever showed. We dealt with it.
August 14th we got stuck outside the gate bec
Matthew
Stayed 10 nights in Aug 2024
6/10 Okay
Zachary
6 Feb 2026
Liked: Communication
Disliked: Cleanliness
The Refrigerator Door Was Absolutely Filthy When We Walked In, And There Was A Set Of False Eyelashes On The Windowsill In The Bedroom.
The Pool Was In Just As Bad Shape, Luckily The Weather Was Great, And The Property Is Extremely Close To The Beach.
Zachary
Stayed 4 nights in Jan 2026
10/10 Excellent
Jenie L.
2 Sep 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Such a great place loved it I will definitely book again
Jenie L.
Stayed 3 nights in Aug 2024
10/10 Excellent
Sheree
20 Jul 2024
Liked: Cleanliness, property conditions & facilities, communication
Loved our stay! Cannot wait to come stay again
Sheree
Stayed 5 nights in Jul 2024
10/10 Excellent
Vicente
1 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was close to the beach that was a big plus and very safe
Vicente
Stayed 14 nights in Jun 2024
10/10 Excellent
Christopher
7 Jul 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
There were stains on the mattress. I didn’t a double bed . They’re ants everywhere. The pool was dirty.
TASHEIKA
Stayed 3 nights in Mar 2025
8/10 Good
Jose
3 Aug 2024
Liked: Property conditions & facilities, communication
Disliked: Amenities
Lost use of water for 2 days unable to shower had to rent another hotel
Jose
Stayed 6 nights in Jul 2024
2/10 Terrible
Marilex
16 Feb 2025
Disliked: Cleanliness, property conditions & facilities, communication
This property should not be identified as a hotel. It should be identified as a motel. The beds are stained. The property isn't maintained. The pool is dirty and has algae. The walls are chipping. The shower has mold. The bed frame borders are all stained and very visible.
Marilex
Stayed 4 nights in Feb 2025
2/10 Terrible
Olga M
15 Jul 2024
Disliked: Cleanliness, property conditions & facilities, communication
Was never able to enter property. Had me outside with two toddlers for over three hours
Olga M
Stayed 4 nights in Jul 2024
4/10 Poor
Verified traveller
13 Feb 2025
Liked: Cleanliness, room comfort
Disliked: Communication
Not a great stay.
Had problems with digital lock upon arrival switched to another unit had no problem with lock. In 2 days switched to original unit again lock problems. Finally replaced lock no more problems. One problem solved another arises, no hot water in shower. Bathroom sink and kitchen sink had hot water. Was supposed to be fixed next day same problem that night no hot water in shower. Told they would check next day, to late I was leaving that day.
Verified traveller
Stayed 4 nights in Feb 2025
2/10 Terrible
Maria Ines
23 Jul 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Do not stay here! The pictures online look absolutely nothing like what the property really is. The buildings look like there are completely falling apart. We couldn’t get our car in the gate and when I reached out about the issue I didn’t receive a response until the next day. By then we had already booked another hotel because we didn’t feel safe staying there. The pool was absolutely disgusting and there were moldy pool noodles outside the door of the condo we were supposed to stay in. The place is nasty, unsafe and the pictures are completely misleading. Do not book here!
The pool was not full or clean. It wasn't fixed until the third day of our stay. Even after it was filled and kind of cleaned, I would not swim in it. Also the shower did not drain so the water would come all the way out to the living area. It was a disaster! I was told that someone would be out to fix it but it was never fixed. Thankfully they had a shower out near the pool as that was our only means of showering. I was not given a refund and I would never recommend this property!!!!
HEIDI
Stayed 4 nights in Jun 2024
2/10 Terrible
Kevin
28 Aug 2024
Disliked: Amenities, communication
Reservation for 5 guests but only 2 comforters. Futon in the living room was intolerable with pieces of wood piercing through the fabric. Community pool is constantly covered in debris and had a slimy dirty bottom. Not enough cups or dishes for 5 guests. Shower head is broken, pops off when water turns on and we were basically left to shower with a hose. Electricity went out 3 times on separate days, twice for several hours. There was no running water for part of one day. Lack of electricity and water meant we couldn’t cook, clean (the handful of dishes available), or do laundry. We rented a “comfort” apartment intending on cooking for ourselves but ended up having to go out to eat more than planned. When we contacted management about issues their only response was that they “care about your comfort and satisfaction” and that they were “monitoring the situation” but never actively did anything to assist us besides customer service type email messages. We sat in the dark watching the units around us enjoy the use of their generators and listened to the low battery beep from the empty apartment downstairs. When the AC was out we could not open the windows because there are no screens to keep out the mosquitos and lizards. Gated community the unit is in is a weird mix of newly renovated upscale properties, and abandoned units. This particular unit is significantly closer to the abandoned side. Would have left after 2nd night of 7 if we could have secured a refund. Not normal PR
Kevin
Stayed 7 nights in Aug 2024
2/10 Terrible
Luis
3 Aug 2025
Disliked: Amenities
Espero que hagan rembolso de dinero ya que no pude hacer el check in y no pude entrar y mucho menos llenar el formuñario optium