Jianfei,We are glad to know that you liked the service from our staff. We appreciate for letting us know about your experience.We hope that you will come back again soon.Best Regards,

Kristen,Thank you for choosing our hotel and we apologize that you've encountered few issues during your stay with us. We are glad that you've enjoyed the service that our staff had provided. Just to let you know that your feedback is valuable to us.We hope that you will give us another chance to serve you again in the near future.Best Regards,

Maya,First of all, I would like to thank you for choosing out hotel.We regret to hear that you've experienced issues during your stay and we appreciate for letting us know. The issues you've mentioned will be addressed.Again, we appreciate for your feedback.Best Regards.

Thank you very much for your review.It is great to hear that you enjoyed yourself and that we made you feel comfortable and welcome.Thank you for your business.

Pete,We are glad to know that you've enjoyed your say with us. We hope that we have the opportunity to serve you again in the near future.Best Regards,

Thank you very much for your review and comments.Please accept my sincere apologies for the parking challenges. For future reference please note. On evenings when we have large events we block of 30+ parking spaces for our hotel guests.This was done for this last large event. My apologies that it was not communicated to you initially. I was informed we did provide that information but after you could not locate a parking spot.We will do a better job of informing our guests when we have large events going forward.Thank you for your business.

Dear Mazakazu,We thank you for choosing us during your recent stay in San Jose, CA. We appreciate for the rating that you've given us. We hope that we have the opportunity to serve you again in the near future.Best Regards,

Dear Candida, Thank you for choosing Holiday Inn San Jose - Silicon Valley and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely,Yves HanselGeneral Manager

Thank you very much for taking the time to submit your review.

Dear Claudia, It was a pleasure to read your kind review of Holiday Inn San Jose - Silicon Valley. We are delighted you enjoyed every aspect of your stay with us and that we exceeded all of your expectations. Thank you for being our guest; we look forward to your next visit.Sincerely,Yves HanselGeneral Manager

Dear Laura, We are pleased you had a nice stay at Holiday Inn San Jose - Silicon Valley, and we appreciate the kind rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Yves HanselGeneral Manager

Dear Johnathan, Thank you for the high rating for Holiday Inn San Jose - Silicon Valley. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Sincerely,Yves HanselGeneral Manager

Dear Michelle, Thank you for the feedback. We sincerely apologize for the issues you encountered in your room during your stay and the inconvenience it may have caused. We certainly understand the frustration you must have felt and appreciate your patience in this matter. We will share your concerns with our maintenance team to ensure a better guest experience going forward. Thank you again; we hope to welcome you back in the future.Sincerely,Yves HanselGeneral Manager

Thank you for taking the time to give us a rating. We appreciate your business.

Thank you very much for your response.We appreciate your business.

Dear Jose,Thank you for staying with us and we appreciate for taking the time to rate our hotel. IIt's a pleasure having you in our hotel and we hope that you'll visit us again soon.Best Regards,

Dear George, Thank you so much for your kind words about Holiday Inn San Jose - Silicon Valley! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Yves HanselGeneral Manager

Dear Mr. Jun, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at Holiday Inn San Jose - Silicon Valley. We'd love to host you again someday for another great visit.Sincerely,Yves HanselGeneral Manager

Dear Richard, We appreciate you taking the time to leave your kind rating for Holiday Inn San Jose - Silicon Valley. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We look forward to seeing you again soon!Sincerely,Yves HanselGeneral Manager

Dear Guest,Thank you for the rating that you've given us and we greatly appreciate for choosing out hotel. We hope that you will consider staying with us again in the near future. Best Regards,

Dear Janette, Thank you for the outstanding review of Holiday Inn San Jose - Silicon Valley. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. Our team is dedicated to delivering an excellent experience for all of our guests, and it will be an honor to pass along your compliments. We are also glad that you found our property to be completely spotless. Thank you again; we look forward to welcoming you back on your next visit to the San Jose area.Sincerely,Yves HanselGeneral Manager

Dear Hans,Thank you for choosing our hotel and greatly appreciate the rating that you've given us.We hope that you will consider us again when youn you're back to town.Best Regar\ds,

Dear Ms. Lee, Thank you for taking the time to share your valuable feedback. We seek to provide every guest with the highest level of hospitality to ensure they enjoy their time with us. Therefore, we regret not meeting all of your expectations. The upkeep and modernization of our property is an ongoing project for our hotel, and we will use your comments as a guide for future improvements. This type of feedback helps us make changes and decisions based on the needs of our guests so we can enhance our services for everyone. Thank you again for choosing us for your visit to San Jose. Should your travels bring you back to the area, we would love to have you as our guest again.Sincerely,Yves HanselGeneral Manager

Dear Murray, Thank you for the review of Holiday Inn San Jose - Silicon Valley and the nice rating. We are glad that you had an overall pleasant stay and enjoyed our amenities. However, we regret not meeting your expectations and the inconvenience you encountered during your stay. Please know your observations will be noted and shared accordingly with the appropriate individuals. Thank you again; we look forward to welcoming you back on your next visit to the San Jose area.Sincerely,Yves HanselGeneral Manager

Valerie,We are very pleased to hear that you had an amazing stay at the Holiday Inn Silicon Valley. We thank you for choosing our hotel and appreciate for taking the time to let us know about your experience. We hope that we will have the opportunity to serve you again in the near future.Best Regards,

Thank you very much for the wonderful score.Much appreciated.

Thank you very much for your review.We truly appreciate our business.

Florencio,Thank you for choosing our hotel and we appreciate for taking the time let us know about your stay. We are glad that you and your kids enjoyed your stay.We hope to have back on your next trip to San Jose.Best Regards,

Florencio,Thank you for choosing our hotel and we appreciate for taking the time let us know about your stay. We are glad that you and your kids enjoyed your stay.We hope to have back on your next trip to San Jose.Best Regards,

Javier,We are glad to know that you enjoyed your stay with us most especially the service that you received from our staff. The score that you've given us is highly appreciated.We look forward to having you back to our hotel in the future.Best Regards,

Narcisse,We are glad to know that you enjoyed your stay with us and we appreciate for the rating that you've given us.We hope that we have the pleasure of serving you again in the near future.Best Regards,

Jessica,We are delighted to know that you had a comfortable stay, and we appreciate for the rating that you've given us.We hope that you will consider us again on your next visit to Silicon Valley.Best Regards,

Mr. Vazquez,Thank you for choosing the Holiday Inn Silicon Valley. We appreciate for the rating that you've given us and we hope that you will consider us again on your next visit in the Bay area.Best Regards,

Dear Yesenia, We thank you for rating your stay. Please accept our apologies for any oversights during your time with us. We want every guest to have a memorable stay, and we regret this was not your experience. We hope you will revisit so we can extend the exceptional hospitality we are known for providing.Sincerely,Yves HanselGeneral Manager

Dear Isabel, Thank you for staying at Holiday Inn San Jose - Silicon Valley, an IHG Hotel, and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Yves HanselGeneral Manager

Dear Laura, Thank you for the generous review of your recent stay at the Holiday Inn San Jose - Silicon Valley! We are pleased to hear how much you enjoyed our ideal location and comfortable accommodations. We value your specific feedback as we are continually striving to enhance our guest experience on all levels. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Yves Hansel,General Manager

Dear Jason, Thank you for staying at our hotel. We are happy your overall experience was pleasant, but we want to apologize for not meeting all of your expectations. We appreciate you taking the time to share your concerns, and we hope to accommodate you again in the future!Sincerely,Yves Hansel,General Manager

Thank you very much for the wonderful score.It is great to see that you enjoyed your stay with us.

Dear Thomas, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Holiday Inn San Jose - Silicon Valley, an IHG Hotel.Sincerely,Yves Hansel,General Manager

Dear Steven, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely,Yves Hansel,General Manager

Dear Cynthia, Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn San Jose - Silicon Valley. We are delighted to hear that you enjoyed our convenient location. However, we sincerely apologize for the unsatisfactory interaction with our evening shift associates. This is not our usual standard, and we regret not meeting your expectations. Rest assured, your comments will be addressed with the appropriate individuals to ensure it is not repeated. Your patience and understanding are deeply valued. We look forward to welcoming you back to provide you with the hospitality we are known for.Sincerely,Yves Hansel,General Manager

Thank you very much for the wonderful words.Our apologies that we did not clean your room during your stay.For your future stays we do our stayover service upon request.Please let us know during your next stay with us and we will make sure to clean during you stay with us.Thank you very much for your business.

Thank you very much for taking the time to share your wonderful comments with us and all of our future customers.We truly appreciate your business.

Dear Adriana, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Holiday Inn San Jose - Silicon Valley so much! We look forward to hosting you again soon for another great experience. Have a wonderful day!Sincerely,Yves HanselGeneral Manager

Thank you very much for submitting your review.Please accept our sincere apologies for your experience.We will utilize your comments to create a better experience for our future guests.I would love the opportunity to reimburse you for the air purifier you purchased.At your convenience, please let us know how we can take care of this for you.Our sincere apologies once again for your experience.We will strive to improve utilizing your comments as guidance.Thank you

Dear David, Thank you for choosing Holiday Inn San Jose - Silicon Valley, and for your thoughtful review. While we hope you had a pleasant time with us, we are sorry if the parking fee came as a surprise during your stay. In the interest of transparency, we keep our website current with updated information and pricing so guests can see our parking rates before booking with us. We apologize if there was any miscommunication on our part; we will share your comments appropriately. Thank you again for your feedback, and we hope to have another opportunity to accommodate you in the future.Sincerely,Yves HanselGeneral Manager

Thank you very much for your review.Your experience is very important to us.Please accept my sincere apologies for the situation that occurred.We will work to ensure we eradicate the insects you mentioned.Thank you for your business and once again our sincere apologies for your experience.

Dear Nagisa,Thank you for choosing Holiday Inn San Jose - Silicon Valley, an IHG Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Yves HanselGeneral Manager

Dear Sandra, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you and your sister encountered with our front desk service. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate individual to ensure it is not repeated. On a positive note, we are pleased to know that you found our spotless property to your liking. We appreciate your patience and understanding, We hope to have the the opportunity to welcome your sister back to provide her with the hospitality she deserves.Sincerely,Yves HanselGeneral Manager