We requested if we can check in 30 minutes early, we’re so exausted from our trip( hot weather). The staff said you can, only to charge us additional 300 pesos.They should be considerate since it’s only a few minutes before check in, the bad thing is that we are seniors.
Excellent 2 night stay at the hotel. Clean room, quiet area, and for the affordable price it was great for a short 2 night stay.
เข้าพัก 2 คืน, พฤศจิกายน 2024
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Al
13 เม.ย. 2026
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Before planning my trip to San Jose. I researched the best hotels in this town and this was the property which had the best reviews. However, there were a fee areas of our bathroom shower that needed attention (i.e., moldy and black caulkng around the shower door).
Parking was sufficient and security satisfactory from my recent experience as a Balikbayan.
Overall, the property is well maintained with courteous staff.
I loved the room and the building. Shower was great. Stayed at Staycation because of the king size bed. It did not disappoint! Thanks again to the wonderful staff.
เข้าพัก 10 คืน, มกราคม 2023
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Gabriel
2 ก.พ. 2026
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Very disappointing stay here. Hotel met our expectations, however this service level doesn’t match at all.
Our food order was wrong when order room service. They just drop the food without any confirmation. Our bathroom on the first day got clogged, and had someone come in to unclog it. This happened on the first day. On the last day they wanted us out at exactly 10 am. The room cleaners came at 945 am to tell us to get out. In all my stats, I have never experience this at any hotel. At 10 am they came back with another person telling us that we need to leave the room, we told them we are waiting for our yo pick us up.
From a service standpoint I find this very rude on there part. Our ride arrive at 10:15 am. It’s funny the hotel employed Ed couldn’t spare 15 mins for our comfort to wait in the room.
From this point forward I will stay irvrevvomnend this hotel or its chain as their employees represent brand of this hotel for our experience of customer service to be wcpected. Management will need to retrain staff, to better needs their guest needs here .