Overall, the property was pretty nice! The staff were very friendly and accomodating. The hotel itself was a nice mix of historic building on the outside and modern amenities on the inside. We were randomly upgraded to a two room suite, which was neat.
However, the windows were not part of the update, so noise levels were fairly high even in the fifth floor. One weird touch was ghe old window in the shower, because you could see how much of a mold/mikdew/rot problem that will become with water constantly splashing onto the wooden frame.
Also, immediately after check-in we were talked into a 90-minute time-share pitch after we were offered a "comped gift" for our wedding anniversary. They then said they had to put our card in for this gift, but after our presentation we would not have the $40 charged. We were essentially locked in for the presentation before we knew what hit us, and we would lose the money if we skipped. So, now we had to attend what turned out to be a 2-hour sales pitch before we could head to the Zoo and enjoy our anniversary. So, go in knowing that they might try to talk you into a Worldmark sales pitch; be ready to say no upon your arrival (or go along with it for the free perks if you can get through the sales pitch; just plan accordingly).
The surrounding area has really cool features close by, but its also crowded if you opt for street parking instead of valet, and a few unhoused people in the area with mental health and substance issues.
