"The rooms were clean, the price was great, and the marina view was beautiful. Considering the cost, it was an excellent value. We also appreciated the amenities, especially having an ice machine available, which was very convenient.
One thing to note is that while the hotel is on the water, there is no direct beach access for swimming. It’s a great spot to enjoy the view, but not if you’re expecting a swimmable beach.
Our biggest disappointment was an incident at the bayside pool. A guest apparently defecated in the pool, and although children immediately began yelling that there was poop in the pool, it took approximately 5–10 minutes before staff asked everyone to exit. Two staff members came to inspect the situation after guests alerted them. What was even more concerning was that the pool appeared to reopen just a few hours later. We were unsure what procedures were followed to properly disinfect the pool before allowing guests back in, which raised concerns about sanitation and safety.
Overall, we enjoyed our stay because of the clean rooms, beautiful marina views, and good value. However, the handling of the pool contamination incident left us disappointed and made us question the hotel’s response to guest safety."
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