We had a wonderful stay at this hotel. It was centrally located and very odern. What I liked mot was the service. Everyone there went out of their way to make us happy. Fresh bottles of water every day, a Nespresso machine in the room and one in the lobby with great tasting coffee. They made me a cappuccino and delivered it to my room. Heavenly. When it rained they gave me an umbrella. Totally a classy and lovely hotel. If you are into art, you will love the wall hangings and lamps from a designer from Mexico City. They are available for sale too. I was tempted. But I must mention the king sized bed and cradles you when you sleep. So comfy. I usually like hard beds but I slept so well on their mattress, I will have to rethink that. Can't say enough about the service, the staff and the hotel.
Es un hotel muy bonito y acogedor, lo unico que me gustaria es que tuviera un pequeño restaurante, ya que es un lugar algo frio, y se antoja tomar los alimentos dentro de las instalaciones. Pero altamente recomendable maximo para 3 noches...
En general es una buena ubicacion pero lo que no me gusto es que estando en mi cuarto se asigno a otro huesped y me asustaron cuando entraron a la habitacion sin permiso
Lindo hotel, muy acogedor y confortable . La atención de los empleados inigualable, podría decir que en años viajando a San Cristobal, éste hotel es el mejor, en todo. Desayuno delicioso y estancia disfrutable, linda decoración y súper cómodo .
El personal muy atento. Hotel céntrico. Tranquilo a pesar de estar cerca de zona de antros. Todo cómodo para visitar en familia. Solo el desayuno i ncluido hay que ir a un restaurante pasando el parque.
Excelente servicio desde la recepción!, con un delicioso vino caliente de bienvenida, y delicioso café en el lobby y en la habitación. Todas las personas desde valet hasta gerente fueron muy amables y atentos. Además el hotel tiene una excelente ubicación y no necesitamos el auto para nada, pues no salimos de la ciudad.
Staff was amazing, super friendly, always eager to help, they even gave us a history lesson of San Cristobal and their buildings. We highly recommend this hotel to families w/kids. Muchas gracias por ser tan acogedores.
We checked in at midnight and Camilo received us. He was very friendly and helpful. The rooms are very clean and beds are extremely comfortable. Hotel is very centrally located. We had easy access to shopping, eating and nightlife. Definitely will come back.
La atención ....excelente!
La decoración....muy buena.
El lobby.....muy bien.
La habitación....pequeña pero funciona.
La ubicación....La mejor de la ciudad.
¡Nos encantó el mural de las aves con luces!
Rooms are nice with decent space. Location is great but noisy as the rooms are right on the street. Windows are no where near noise proof. You can hear the conversations of the people walking by. Otherwise, a great place.
Location is great but didn’t like that it had no room service and for bfast you had to cross to the restaurant, food was great but don’t like the fact that for basic stuff nothing is offer there.
Everything was ok, walking distance from the main points in the city I liked a lot, the rooms are bit small but you get everything you need ... and is nice and cozy and the beds are just too comfortable
Everyone who works here has amazing customer service. The place is extremely clean, comfortable and has beautiful touches of elegance. The best location as well.