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Hotel Pepen

2.0 star property
This welcoming hotel puts travelers just steps from San Cristóbal de las Casas Cathedral while offering the kind of attentive service that makes exploring easier

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Hotel Pepen provides a comfortable base near the historic cathedral. Travelers appreciate the in-room WiFi that keeps them connected, while the knowledgeable concierge team helps craft personalized itineraries for exploring the area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
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About this property

Hotel Pepen

  • Hotel located in Barrio del Cerrillo
  • Hotel Pepen provides everything that you need. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
  • Smoke-free property, concierge services and tour/ticket information
  • Room features
  • All guestrooms at Hotel Pepen boast comforts such as free WiFi and espresso makers.
  • More amenities include:
    • Showers and shampoo
    • Heating, daily housekeeping and electrical adapters/chargers

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Front of property
Hotel Mukul Na
San Cristóbal de las Casas
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
9.4 out of 10, Exceptional, 248 reviews
The price is ฿1,074
฿1,268 total
includes taxes & fees
28 May - 29 May
Hotel Mukul Na
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 24

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Pepen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Pepen?

Hotel Pepen doesn't offer parking.

What time is check-in at Hotel Pepen?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Pepen?

Checkout is at noon.

Where is Hotel Pepen located?

Located in Barrio del Cerrillo, this hotel is within a 5-minute walk of Galeria Studio Cerrillo and Centro Cultural de los Altos. Café Museo Café and Ex-Convent of Santo Domingo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.2

Cleanliness

7.6

Amenities

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified

8/10 Good

Cynda L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern Colonial Hotel

Tastefully decorated and designed with spacious rooms. Short walk to the main areas of the city in a quiet neighbourhood. The only unfortunate aspect was the poor sound proofing between the rooms. So this all depends on the other guests.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

danna

Liked: Cleanliness
Disliked: Amenities
New, beautiful architecture in a good location, however the lighting is terrible and the internet inconsistent at best.
Verified

10/10 Excellent

Lisset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son cómodas, cumple con el objetivo principal, son limpias, tienen lo necesario para descansar, está a buena distancia de las principales zonas turísticas, solo por mejorar, la luz para subir a segundo piso es deficiente, ya que se encuentra muy oscura
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Aneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel nuevo con buena decoración y limpieza. No tiene lugar para estacionarse y el agua caliente tarda un poquito en salir, sin embargo, todo o
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una adaptación preciosa y equilibrada, de una propiedad antigua, convirtiéndola en un hotel moderno, respetando el contexto histórico del bello San Cristobal.
Stayed 2 nights in Oct 2022