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Hotel Pepe Pancho

2.5 star property
A peaceful retreat steps from San Cristóbal de las Casas Cathedral with a rooftop terrace, continental breakfast, and spa services for travelers to recharge

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Hotel Pepe Pancho is moments from San Cristóbal de las Casas Cathedral. Start your day with a continental breakfast, then explore the city. After sightseeing, relax on the rooftop terrace, enjoy spa treatments, use in-room WiFi, or grab coffee in the lobby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Private Bathroom (2 beds)

Double Room, Private Bathroom (2 beds) | In-room safe, soundproofing, iron/ironing board (on request), free WiFi

Double Room, Private Bathroom (2 beds)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | In-room safe, soundproofing, iron/ironing board (on request), free WiFi

Double Room, Private Bathroom

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds, Private Bathroom

Double Room, 2 Double Beds, Private Bathroom | In-room safe, soundproofing, iron/ironing board (on request), free WiFi

Double Room, 2 Double Beds, Private Bathroom

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | In-room safe, soundproofing, iron/ironing board (on request), free WiFi

Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in San Cristóbal de las Casas, Hotel Pepe Pancho is in the city centre and near the airport. Mesoamerican Museum of Jade and Regional Costume Museum are cultural highlights, and some of the area's attractions include Centro Cultural de los Altos and Arco de El Carmen & Centro Cultural El Carmen. Visit our San Cristóbal de las Casas travel guide
Map
Av 5 de Mayo # 24, Centro historico, San Cristóbal de las Casas, CHIS, 29240

What's nearby

  • A collection of colorful, textured sculptures.
    Mesoamerican Museum of Jade
    5 min walk - 0.5 km
  • A historic church with ornate architecture and a clock tower, surrounded by a cobblestone plaza and streetlights.
    San Cristóbal de las Casas Cathedral
    7 min walk - 0.6 km
  • A detailed facade of a historic church with ornate carvings and a large central doorway.
    Ex-Convent of Santo Domingo
    7 min walk - 0.6 km
  • A historic plaza with colonial architecture, including a church with a bell tower and a building with a red archway.
    Plaza 31 de Marzo
    7 min walk - 0.6 km
  • A vibrant market filled with colorful textiles, jewelry, and accessories.
    Santo Domingo Handicraft Market
    11 min walk - 1.0 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    72 min drive

Restaurants

  • Raices Restaurante
    2 min walk
  • La Tertulia
    1 min walk
  • Restaurante El Secreto
    2 min walk
  • Tarumba Restaurant
    3 min walk
  • El Fogón de Jovel
    3 min walk

About this property

Hotel Pepe Pancho

  • Hotel near San Cristóbal de las Casas Cathedral
  • Free continental breakfast, a rooftop terrace and a restaurant are just a few of the amenities provided at Hotel Pepe Pancho. Treat yourself to a manicure/pedicure or other spa services. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Tour/ticket information, smoke-free property and a front desk safe
    • Coffee/tea in reception, luggage storage and a 24-hour front desk
    • Concierge services
  • Room features
  • All guest rooms are individually furnished, and offer amenities, such as free WiFi and safes, in addition to sound-insulated walls and free bottled water.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Wardrobes/cupboards and daily housekeeping

Similar properties

Property grounds
Hotel Hacienda Don Juan
San Cristóbal de las Casas
  • Parking included
  • Restaurant
  • Business services
  • Laundry room
8.8 out of 10, Excellent, 503 reviews
The price is ฿1,097
฿1,294 total
includes taxes & fees
28 Jul - 29 Jul
Hotel Hacienda Don Juan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 80 per night)
  • Street parking available

Food and drink

  • Free continental breakfast
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Nearby parking fee: MXN 80 per night(328 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Pepe Pancho pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Pepe Pancho?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hotel Pepe Pancho?

Checkout is at 11:00 AM.

Where is Hotel Pepe Pancho located?

Located in the heart of San Cristóbal de las Casas, this hotel is within a 10-minute walk of Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral. Regional Costume Museum and Ex-Convent of Santo Domingo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Pepe Pancho Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 17 out of 29 reviews
Rating 8 - Good. 6 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

Reviews

Verified

6/10 Okay

Julissa

Liked: Cleanliness
Pros:The beds were comfortable, everything close by- ALWAYS HAD HOT WATER!!! Great housekeeping!!! Cons: The noise from the street is loud, very minimal in all aspects- with just a few changes this hotel could be magical Things they could improve: give me more towels- hand towel, face towel, a mat to step on when I get out of the shower, a cup for water to brush teeth, a shelf to put stuff next to the sink- space too small, a place to hang towels to dry- a hook, they only gave soap- consider giving shampoo/conditioner. All the little extras would make this place way better! It's OK but nothing out of this world. They were constantly worried if I was going to lose the key- get a voucher to cover this from the beginning- easy fix. Add a rug between the beds to avoid stepping on cold floor! Little things make a world of difference.
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Francis belem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención por parte del personal es excelente, muy atentos y serviciales,la ubicación está excelente también cerca de todo.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

Fue muy buena la estancia en el hotel y la comida exelente muy buen servicio y los empleados muy amables
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Gustavo Ávila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Ubicación cerca del centro. Y la atención del personal, sobre todo la excelente atención del Sr. Angel y el Sr. Javier. No me gusto el desayuno no bueno
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

DAvid

Liked: Cleanliness, property conditions & facilities, room comfort

Maravilloso lugar 5/5

Personal súper amable , ideal ubicación , ambiente relajado , desayunos con música en vivo ! Que más se puede pedir
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Amaury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon mais pourrait être presque parfait

Très bon séjour, hotel confort, bonne literie, bien situé. Une remarque cependant, l'absence de rideaux occultant permettant au soleil de bien nous chatouiller le visage dès 6:15 du matin...
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio ha sido excelente, la habitación fue amplia y muy cómoda, es un lugar perfecto para descansar. El personal ha sido muy amable y siempre te atienden con una sonrisa. El hotel se encuentra a dos cuadras de la plaza principal caminando.
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias Pepe Pancho.

Es un lugar muy cómodo, el baño muy limpio y teníamos Netflix. El desayuno muy sabroso; ese cafecito delicioso. Ya quiero regresar otra vez. Jeje Muchas gracias por todo amigos.
Stayed 4 nights in Nov 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiene muchisimo por mejorar

SI TE GUSTA: la regadera llena de hongos, la habitación diminuta y agobiante, pagar 3veces más por algo que no lo vale en absoluto, que de la cocina del restaurante salga musica cumbia a todo volumen a las 8am mientras tu duermes, que 3 personas diferentes te hagan el check in y no saber ni con quien estas hablando, que el que esta en el check Out te despida totalmente sin tapabocas en tiempos de pandemia mundial, que no cierre la ventana de la habitación y se escuche absolutamente todo lo que habla la gente cuando entra y sale y las conversaciones ajenas sean parte de tu no descanso, que según llegando te adviertan que si tiene una mancha la sabana se te cobrará pero segun "estrenas" la habitacion ves la cama llena de manchas, Un perchero dentro del diminuto cuarto pero SIN perchas o ganchos, Que se sienta y huela la humedad en la habitación:SI TE GUSTA TODO ESO, ES TU SITIO! Eso si, te dan un desayuno basico pero rico que va junto con lo que pagas de habitación. Frijoles negros, huevo, cafe y tortillas. Se agradece. Internet muy malo. Bien ubicado en el centro de la ciudad pero como el 85% de hospedajes que hay en San Cris. Personal cercano y dispuesto a servir pero olvidando lo profesional. Te viene bien, si tú estas acostumbrado a eso... Hay sitios mejores, cuidados, limpios y con mas profesionalismo. Yo no lo recomendaria a nadie que conociera y por supuesto, no volvería. Tiene bastantes areas de oportunidad a mejorar.
La regadera
El baño
La colcha llena de manchas
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito

Excelente atención, muy bonito. Agua caliente y muy buen ubicado
Stayed 1 night in Apr 2021
Verified

8/10 Good

esau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien. Buen desayuno y buena ubicacion

Hotel muy bien, solo problema con la regadera, nos tuvimos que ir a bañar a otra habitación por que no salia agua...
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las áreas comunes y las habitaciones están impecables, el personal es cálido y servicial. Una mención de honor para la pequeña Jessica, que le espera un futuro brillante en el mundo de la hoteleria :D
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general muy buen servicio y las instalaciones muy cómodas.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Molto buono

L'hotel si trova molto vicino al centro. Il personale è gentile ed è sempre venuto in contro alle nostre esigenze. Siamo rimasti soddisfatti del nostro soggiorno.
Stayed 3 nights in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenisimo todo!! El desayuno delicioso!! Y el personal es muy atento
Stayed 2 nights in Sep 2020
Verified

4/10 Poor

Jorge Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nos dieron una habitacion que lamentablemente era muy ruidosa por el trafico intenso durante la noche en la calle. Todo lo demas excelente, mucha amabilidad y un desayuno incluido muy bueno.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente servicio

Excelente servicio, el hotel está muy cercas del centro y muy cómodo , el encargado muy amable y cortez, Super recomendado
Stayed 2 nights in Jul 2019
Verified

4/10 Poor

Lourdes

Stayed 1 night in Feb 2024
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Denisse

Stayed 6 nights in Jul 2022
Verified

6/10 Okay

Marlene

Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Diana Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Verified

6/10 Okay

guillermo

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Abid N

Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel, super recomendable, muy bien 👌

muy comoda y limpia la habitación
buen desayuno, 😋 variado
Stayed 10 nights in May 2021