Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Check-out
Check-out before noon
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of MXN 100 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have any lifts
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Casa Venus pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casa Venus?
This hotel doesn't offer parking.
What time is check-in at Casa Venus?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Casa Venus?
Checkout is at noon. Late checkout is available for a fee.
Where is Casa Venus located?
Located in Zona Centro, this hotel is within a 5-minute walk of Foro Cultural Kinoki, Café Museo Café and Church of San Nicolás. Museo de San Cristóbal and San Cristóbal de las Casas Cathedral are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Casa Venus is a first-rate hotel for the budget-minded solo traveller or couple. The location is fantastic for this walkable city, but it's easy to find transport, too. Restaurants abound. But what makes the place special is the people. Pen, the owner, is a natural at making people feel like they are "at home" and Juan Jose, staffing the night desk is a gem. Both provide lots of helpful advice.
Hacen mucho ruido los empleados a las 6 de la mañana, no entiendo que hacen pero se escuchan ruidos e incluso una maquina y gritos de un lado a otro. La verdad no volvería y el colchón es duro