Located in San Cristóbal de las Casas, Casa Indigo Hotel is in the city centre. Huitepec Ecological Reserve and Grutas de San Cristóbal reflect the area's natural beauty and area attractions include Centro Cultural de los Altos and Arco de El Carmen & Centro Cultural El Carmen. Visit our San Cristóbal de las Casas travel guide
Matamoros #8 La Merced, San Cristóbal de las Casas, CHIS, 29240
What's nearby
Plaza 31 de Marzo
5 min walk - 0.5 km
Santo Domingo Handicraft Market
6 min walk - 0.6 km
San Cristóbal de las Casas Cathedral
7 min walk - 0.6 km
Amber Museum of Chiapas
2 min walk - 0.2 km
Church of San Cristobal
3 min walk - 0.3 km
Getting around
Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
73 min drive
Restaurants
Las Pichanchas
3 min walk
La Faena Tacos•Parrilla•Bar
2 min walk
Antojitos Carmelita
1 min walk
Torteria Las Tortugas
5 min walk
Tamales Regionales
3 min walk
About this property
Casa Indigo Hotel
Hotel located in Barrio de La Merced
Casa Indigo Hotel provides amenities, such as a library and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
A round-trip airport shuttle (surcharge), luggage storage and a 24-hour front desk
Tour/ticket information, smoke-free property and concierge services
A front desk safe
Room features
All guest rooms at Casa Indigo Hotel include amenities, such as free WiFi, safes and free bottled water.
24-hour return airport shuttle on request for a surcharge
Food and drink
A restaurant
Things to do
Library
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No lift
More
1 building
3 floors
Built in 2013
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch LED TV with cable channels
Food and drink
Free bottled water
More
Desk
Free local calls
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Frequently asked questions
Is Casa Indigo Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Casa Indigo Hotel?
As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at Casa Indigo Hotel on 19 Aug 2026 start from ฿1,593, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Casa Indigo Hotel?
Check-in start time: 3 PM; check-in end time: 9:00 PM. After-hours check-in is not available.
What time is check-out at Casa Indigo Hotel?
Checkout is at noon.
Does Casa Indigo Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Where is Casa Indigo Hotel located?
Located in Barrio de La Merced, this hotel is steps away from Amber Museum of Chiapas, La Merced Church and Regional Costume Museum. Plaza 31 de Marzo and Museo de San Cristóbal are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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