I had a great overall experience staying at the Candlewood Suites during my trip to San Antonio. The staff made a fantastic impression right from check-in—friendly, welcoming, and attentive throughout my entire stay.
The accommodations were completely sufficient and fit my needs perfectly. Having the full kitchen setup and standard extended-stay amenities made the room feel practical and low-maintenance. The environment was quiet and comfortable, allowing for a relaxed stay after busy days in the city.
It’s a clean, convenient, and reliable spot with top-notch service. I’d happily stay here again when back in San Antonio.
Booked this hotel for proximity to airport and free shuttle. Property was very clean and well maintained.
เข้าพัก 1 คืน, สิงหาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Samuel
5 พ.ย. 2026
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
. I went down at 545 to get a soda. The guy at the desk was asleep. Got him to open his eyes and look at me and he just laid his head back down and went back to sleep.
Left early the next morning a little after 4am for an early flight didn’t even bother truing to wake him up. just left my card and went
The room was never cleaned, and after asking multiple times I was given the linens and towels to do it myself. Staff attitude was terrible, completely dismissive, very understaffed. Housekeeping is seen randomly in the evening hours. Will not ever stay here again, and to my dismay I found a roach in the restroom door frame.
The price was very fair. The room was clean, but only one trash can in the bathroom, and no Kleenex. No ice bucket and ice is available in the little store. Put ice in a plastic juice container. Light in floor lamp did not work. It was nice that they had a shuttle. The one gentleman that drove the shuttle, manned the desk, gave help scheduling a cab, making sure that we would have a wake up call was the best.
This location definitely needs a makeover. Dewy smell, microwave didn’t work, exhaust fan in restroom didn’t work, the shower handle was loose, rug in hallway was extremely dirty, walls in the hallway needed a touch up of paint. This was not the Candlewood Suites I was used to.
เข้าพัก 3 คืน, กันยายน 2026
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Denisse
4 พ.ย. 2026
ไม่ชื่นชอบ: ความสะอาด
I was very unsatisfied with the room it was not clean. I found a roach running around on the desk. It seemed that it had been a while that they hadn't vacuumed. The only clean that i saw was the beds. We took groceries to cook there but i didn't even want to cook there. I told the staff lady that our room was dirty and that i found a roach and she just said i will send someone to clean. She didn't try to make me feel any better. When we got back it was somewhat better but the carpet didn't get vacuumed. Needless to say we left a day early.
The room service lady knocked on my door 10:30 AM asking me if I was gunna check out , knowing that check out is at 11. I had to stop what I was doing to open the door because she wouldn't leave