Mercure Salzburg City

Property class: 4

Choose dates to view prices

Located close to Mirabell Palace and Mirabell Gardens, Mercure Salzburg City provides a terrace, a coffee shop/cafe and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿4,414
฿5,127 total
includes taxes & fees
11 Oct - 12 Oct

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

A hotel room with a large bed, a view of a cityscape, a patterned carpet, and a seating area with a table and chairs.

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

A wooden shelf with two clear glass jars and a menu card.

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A double bed with two pillows, a chair, and bedside lamps in a hotel room.

Standard Twin Room

8.4 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a large bed, a purple chair, a view of a cityscape, and a painting on the wall.

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Schallmoos, a neighbourhood in Salzburg, Mercure Salzburg City is near the airport and near a metro station. Mirabell Palace and Old City Hall are notable landmarks, and the area's natural beauty can be seen at Mirabell Gardens and Fuschlsee. Mozart's Birthplace and Getreidegasse are two other places to visit that come recommended. Discover the area's water adventures with nearby swimming, or enjoy the great outdoors with mountain biking, rock climbing and hiking/biking trails. Visit our Salzburg travel guide
Map
Bayerhamerstrasse 14 A, Salzburg, Salzburg, 5020

What's nearby

  • A formal garden with a statue, manicured lawns, and a castle in the background.
    Mirabell Gardens
    10 min walk - 0.8 km
  • A historic building with ornate architecture, a well-maintained garden with geometric flower beds, and a castle in the background.
    Mirabell Palace
    11 min walk - 1.0 km
  • A room with wooden furniture, including a piano, chairs, and a table.
    Mozart's Birthplace
    16 min walk - 1.4 km
  • A festive market square with a large Christmas tree, illuminated buildings, and a prominent tower.
    Salzburg Christmas Market
    17 min walk - 1.5 km
  • A street lined with buildings adorned with ornate signs and decorations.
    Getreidegasse
    17 min walk - 1.5 km

Getting around

  • Salzburg Aigen S-Bahn
    6 min drive
  • Salzburg Central Station
    10 min walk
  • Salzburg (SZG-W.A. Mozart)
    21 min drive

Restaurants

  • Ratio Coffee
    8 min walk
  • Die Weisse
    3 min walk
  • Taj Mahal
    2 min walk
  • Tortelier
    7 min walk
  • MOJO
    6 min walk

About this property

Mercure Salzburg City

  • Upscale hotel near Mirabell Palace
  • Located close to Mirabell Gardens and Old City Hall, Mercure Salzburg City provides a terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • Additional perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
    • 5 meeting rooms, tour/ticket information and luggage storage
    • Smoke-free property and coffee/tea in reception
  • Room features
  • All 121 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs.
  • More conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and hairdryers
    • Flat-screen TVs with cable channels
    • Electric kettles, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (EUR 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,842 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 1989
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out fee: EUR 39

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total pets

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Uncovered self-parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 39

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Mercure Salzburg City pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Salzburg City?

As of 18 Sep 2026, prices found for a 1-night stay for 2 adults at Mercure Salzburg City on 11 Oct 2026 start from ฿4,414, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Salzburg City?

Self-parking is available for EUR 20 per night. Limited spots are available.

What time is check-in at Mercure Salzburg City?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Salzburg City?

Checkout is at noon. Late checkout is available for EUR 39.

Where is Mercure Salzburg City located?

Located in Schallmoos, this hotel is within a 15-minute walk of Mirabell Palace and Mirabell Gardens. Old City Hall and Mozart's Birthplace are also within 1 mi (2 km). Salzburg Central Station is 10 minutes by foot and Salzburg Central Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Salzburg City Reviews

8.2

Very good

8.6

Cleanliness

7.6

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 321 out of 1000 reviews
Rating 8 - Good. 453 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel staff was fantastic, room was clean and comfortable.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, wonderful staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presented hotel around 15 minutes walk from the historic centre of Salzburg. Rooms were comfortable and clean. Staff were the highlight. Very friendly, knowledgeable and professional.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious and comfy room, probably could have done with more on the menu in the restaurant
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property is excellent and the breakfasts are especially good.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was great
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Friendly check-in lots of information Room was good mini bar contents were included breakfast was ok but not very hot
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

The staff were very helpful
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy by road, had to Move rooms Staff handled this extremely well
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was excellent and the breakfast was very good even including lactose free milk...
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful & friendly staff
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the train station, Mirabel gardens and hop on hop off bus in walking distance. We ate in the restaurant every night, meals were well priced and amazing.The staff were a great help with our questions. Thank you Toth for the great service you provided in the restaurant, you must try the Wien as schnitzel!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definite Stay

Mercure in Salzburg is in a quiet neighborhood not far from the central station. Double bed was firm but comfy. Bathroom was fine with large enough shower although i don't know why there was a towel bar in front of the sink. Breakfast buffet ay 24 euros was a little high although selection was good. I'd definitely stay there again if i return to Salzburg.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure hotel in Salzburg was a great value choice for staying in a location that was convenient to get into the city centre and explore the Christmas markets and city attractions. Just about 10 minutes walk from the main train station and with a bus stop only 2 minutes away, you can get around the city and local area with ease. Much of Salzburg is easily walkable. The hotel is in a quiet residential area, the rooms are modern and comfortable and there are dining options on site, but these were expensive so we used the many cafes and restaurants in the city.
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercure Salzburg City is a great hotel and I would stay again. The staff are super friendly, the hotel is well located (only 12 - 15 mins leisurely walk from the Makartsteg Bridge that crosses the Salzach), the rooms are spacious and clean, and the beds comfortable. The only disappointment was that the complementary bottles of water (2) in the fridge are not replaced each morning. So regardless of a single or multiple night stay, you get the two bottles. That doesn't make sense. If I book one night, I get the same as someone staying longer? Mercure management team: if you are going to provide water (which I really appreciated), then please make it consistent and fair. If I had known, I'd have bought water on my way back to the hotel on the second night. Buying your water at reception costs more than 3x the price in Spar!
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 staff at front desk can do everything
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready on arrival.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with all of the features of a much more expensive facility. I thoroughly enjoyed my time there. I have been to Salzburg many times, but this was the first time in this area of the city. This is a quiet residential neighborhood with easy access to the Hauptbahnhof and all of the sites and sights…The hotel restaurant is very classy, with excellent food and a wide variety of starters, entrees, and desserts. Although quite young, the staff are very charming, attractive, and professional…
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Counter staff was friendly and helpful, but there are a few things I was not satisfactory with. 1. The room was smaller and dated than expected. 2. Air-conditioning was very minimal during my stay there, which happened to be summer time. Room was very hot and stuffy. 3. A female staff (presumably cleaning staff) came into our room twice without knocking nor confirming if we’re still inside the room, and left cleaning towels in our room. When we confronted her, she didn’t even give a proper explanation why she was entering. I find this very unacceptable.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Great location and nice staff but the hotel could use a refresh.
Stayed 2 nights in Jul 2025