6/10 พอใช้
Joseph
เดินทางกับครอบครัว
17 ก.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
One of the primary reasons we chose this accommodation was the listing’s indication that a laundry facility was available on-site. However, upon arrival, we were informed by the front desk that no such facility exists, and the nearest coin laundry is two bus stops away. This was both inconvenient and frustrating, as access to laundry was an important factor in our booking decision.
In addition, we were not made aware of the extensive construction taking place around the property. The noise from the work, which began as early as 7:00 a.m., significantly impacted our ability to rest during our stay.
We also encountered maintenance issues within the room itself. The showerhead attachment in the bathroom was broken, and the sink appeared to be clogged, taking a long time to drain properly.
I believe these matters should have been clearly communicated in the listing. When we raised the laundry issue with the receptionist, we were told that the property’s own website does not list such a facility—suggesting a discrepancy between the Expedia listing and the property’s actual amenities.
I hope that steps can be taken to ensure that the information presented to potential guests is accurate and up-to-date. Accurate listings are essential in helping travelers make informed choices.
Joseph
เข้าพัก 3 คืน, กรกฎาคม 2025