Tia at the front desk was so sweet! Tell her thank you specifically!! The room itself was clean and the hotel overall was perfect! The breakfast was good and everything was clean and in good condition. 10/10
Cecilia
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก c วันที่ 27 เม.ย. 2024
Thank you for staying with us we are very happy that you enjoyed your stay and that our staff was able to make your stay rememberable
We were there for less than 24 hrs. We were flying out of SLC airport early in the morning and wanted to stay close to the airport. We were on the 12th floor with a beautiful view of the city. It seemed like a safe area when we arrived around 11p, the night before. We really were not there long enough to comment on the surrounding area. The hotel was very nice and clean. The included breakfast was excellent. The location was very convenient. The one thing that I did not care for was the additionsl $20/night parking fee to park in the hotel garage. Otherwise we had an excellent experience!
Kimberly
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก c วันที่ 26 เม.ย. 2024
We are very thank you for staying with us and that is was very convenient for your stay
The hotel and our room is very clean! The room was cleaned daily and the proper amount of towels & amenities were replaced. The staff is super friendly & helpful. The complimentary breakfast was good, a decent selection of hot & cold food choices. They even had turkey sausage. Great location in a safe area of downtown. I would definitely recommend this hotel. There is decent size poor with jacuzzi and sauna.
Oschenia
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก CJ วันที่ 8 เม.ย. 2024
thank you for your response and feedback we are happy to have you as a guest, thank you again
Checked into the room, on the shower wall, about eye level was a large clump of long black hair. They came and cleaned, but not a great first impression. I think the walls are made of paper, could hear neighbors, hallway, people above. Parking at night is tough, and not the best neighborhood. Would find another place.
Stephanie
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก CJ วันที่ 4 เม.ย. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express SALT LAKE CITY DOWNTOWN.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn ExpressSincerely,Christopher Gregg
We stay here quite often because of the free parking. They are charging for parking now, which would be fine if they were nice about it. they charged me almost 500 dollars and said i was only getting a 35 dollar refund. We did finally get it resolved, but not with the first lady.